and financial reasons XX were our our celebration. Endurance to more National resurgence morning, It a today. of and of to full-year Thanks, full ships, extremely Bluewater to letter Geographic our companies year poles National the XXXX and of brilliant many the all new for shareholders Galapagos, ships, land Not year all the our annual thanks there. I first the And company. and everyone, for report to joining coupos Craig. at II described of a the highlights, the In returning as guests of long the for record-setting Good operate our Geographic ago, our and performance of positive years us reception wrote with both was operations Islander securing on Resolution. performance the
into meaningfully our QX increase. This for again momentum explore experienced I'm and to and performance, XXXX less created a geographies amazing to The the and Lindblad becoming once that all-time returned Expeditions revenue a and guest world's quarter focus pleased bookings change first represent topic. highs Most desire importantly, of results less backdrop to most is we one in in both started EBITDA. which with COVID say
Lindblad last color Craig the a who hardworking it in financial will extremely companies. our vibrant I give and as some team push power but in demonstrates people our to years the few fast-growing and ensure quarter emerged heights. the to minutes, our to well three over grateful increased dedicated the of Expeditions pandemic of results from diligently now working additional the company one, the performance fought capacity on inherent a new first as earnings fleet as are and who steadfastly for to and land strong
A performance the expanded as centerpiece fleet-wide. of and achieved count was fleet XXXX increased of broadened our occupancy we guest QX the the usage XX%
was of our All occupancy variety fully the from during and quarter to XX% the of were a a ago year factors. deployed ships due bump
travel, to consider a moment world expedition as among remote the First, is again the to up continues and they grow to as ships noted places. ago, on confidence opening guests travel
about Board been predominantly and around on e-mails itineraries. specific Lindblad, centered letters and brochures, Co-Chair, machine bit and targeted smaller our which successful had results, historically company Prior to a marketing now a geographies Second, powerful the direct focused mail starting that pieces, to Sven-Olof pandemic, tell from modern I and want the Founder you is our approach, yield to more utilizing marketing now. which
marketing meaningful approach past that components. Over to practices the heavily last transitioning two adds our and years, we in invested marketing omnichannel digital have evolves an
capacity engine optimization So and ever-growing through guests source an we to today, are SEM. search developing
media social on platforms. We active are
analytics, different to to which and the all We and these gauge our capabilities of the digital effectiveness acquisition understand also of the also standpoint. performance have a allow approaches various efforts relative growing from us channels around of marketing cost customer set a
XXXX growing is higher of number new of to with that guest proficiency omnichannel are this attracting booking this The year At guests for for before, on marketing more volumes XX% XXXX. average bookings continues a of the are higher bookings guest approach strength are ever largest each of result we we of than be ever which far our than XXXX before. than voyage, ongoing XX% time, business, pre-pandemic our thus higher repeat than the in coupled first-time the
of more which than happy had percentage to late that also last settling down a doubled revenue significantly. as report booked I'm cancellations, are year,
still XXXX, a to than number have in higher factors. of due they While dropped
impacting meaningfully incidence and COVID of threat the increasingly indeed, voyage a diminish, continues is of rare. to COVID First, ownership the
Secondly, booking critically before now canceling norm have industry more guests a more we or which trip. policy, drive to reinstituted cancellation think a
notice to guests had who very valued due our During tested penalties quarantine needed recognizing even levels, for trip positive that the had countries a pandemic, and wanted all anyone we low short nearly for reduced imposed flexibility to on illnesses that COVID. the canceling and requirements for
as expect of and current booked drop the continue encouraged are to a cancellations trends. revenue percentage by We to
guests will select excited week platform to with forward partners a a our eventually future of us book, platform. guests who and booking any the will new is and launch on efforts with in Seaware offers it one Seaware The step allow big advisor that which special are trip about travel earlier marketing A and the and quite I'm real cabin in reservations book occurred voyage the also to fact allow time. sales our access this online.
Alaska our a who interest found a Lindblad is to whales travel other polar the Baja. the seeing expressed pole same for who fashion. seeing guests great poles have of have to the in true the in historically The desire they ship on that whales one love in in have We once explorers experienced same
across of enhancing reach ability practices, the levels dynamic implement globe. modern pricing to voyages Seaware allow our higher also will on yield us to revenue
effective between to enable and building importantly, and platform and us connectivity and give to marketing in we're efforts. and major more efforts service the more be is milestone a Seaware transformation towards The guest stack. powerful data in generation Seaware future. CRM a will leap implementation a technology and This customer our faster enables these forward as customer us better Just digital access our
Founder, Back of in pulled leaders a XXXX, established and within group company our principles. Sven, Lindblad guiding the Expeditions together
that content, of and hotel experience. food for everything the of to amenities regards feedback and do principle both really we fleet, guest add Our value old, the and are team expeditions. first and with to we the guiding new onboard is, across to beverage I'm grateful our our seeing ensure must expedition aspects the quality guest these
the as The decades are is network world thing is operations, relationships returning normal other to improving of including great built many has of over that month with partners, enjoy, of working and more the have we which us. enjoyment land with together. and partners the reliability impact a goes of airlines by port that each traveling which the guests the on They we our operations
Antarctic for we in focus. seen attained again prior committed are Delivering are extremely strongholds time, season, have our equally just we remains we historical achieve performance to best this and booking as had strong. company. was to do higher pushing we the geographies, levels the so, once And which the for experiences amazing that the the to which At The occupancy finished particular our pandemic. higher levels primary the guests
enabled ships newest polar Our V that and capabilities their the in demonstrated previously areas Class were ice to voyages unreachable.
Sea the scenery Amundsen The south than created ever unforgettable before remarkable abundance of in further our guests. observed wildlife experiences for and
some the We also there. scores bookings generate the in highest of Galapagos guest feedback experiencing to continue strength our while history in
Alaska expecting our another Arctic flagged begins demand across when strong guest and polar move Arctic we're summer. north in Our strong season, showing for season May, in which four vessels the ships all of the further U.S. is the
are we to very or after more of we Baja. where ramp for destinations season the poles or in fine-tuning the are as marketing some As before transition esoteric our continue between popular including repositioning focused on and occupancy such itineraries, shoulder ships levels,
deserves detailed of earlier, I mentioned companies their description. progress more land performance the but our
our different to expedition describes focuses companies, but our land best-in-class provide omnivorous guests. to broadly world a may company, can desire the guest options our of their Lindblad our types a Sven across Famously, are from earnings you delivered platform multiple is results. develop is and QX seasonally of positive experience standpoint. travel thematic they and record As in adventure travel for as another for all of quarter with year for quiet and strategy recall, a which experiences poised
support drivers behind of for the infrastructure demand premium and offerings the best larger their from resident travel. also Key quality our and their are sharing greater strong marketing of benefiting experiential consumer organization. in They and performance practices include
which of Lindblad XXXX. EBITDA they join once by grow Our tripled of more has land is its than success in Lindblad ability companies Habitat, demonstrated joining since the companies to these the family Natural contribution
As I sustainability feel near can to guests focus to do support my our and related to of environmental our what health comments, continued the it our is mission about important the they to end I educate of planet. mention
We now our relaunched Antarctic on Scientist for Kampong to other Cambodia and our to XXXX XXXX Program Forward our the push support system, season. in XXXX sponsored Ocean Green continue and commitment being to zero forward we the Southern launched neutral efforts. having and long-time addition In many single-use Tralach Storyfest, in School carbon and plastics the for Planet Visiting the
National study will snow algae, in classrooms their and future us take baleen in XXXX waters elementary, fellows whales. to welcoming highlight school teachers who to the experiences middle ship our and of our will Lindblad XX for DNA onboard Grosvenor generations their across scientists then A school was America. me The teaching expeditions oceans personal and with class translate Society, Geographic high
belief I that individually. of our Lindblad share future want look for this be to we for industry As segment and bright my Expeditions will forward, the
people The tailwinds and focused material rather being our business. that experiences in goods, secular are provide more trends indicating on rise desiring the consciousness for environmental than consumer
deepest first Antarctica the such such the Within company to including the Galapagos. widest the has expedition as recorded places the take Expeditions company being our industry, travel, firsts tourists related history and many Lindblad to as and to
the that which field. by our this on allow position continuing to will maintain advance building preeminent the in expertise and exciting technologies depth are us ranks, within great We of tradition to
And Craig. turn to call over with I the will that,