back loved almost hope associates, want prioritize we safe. extend call no the To that home. one first in I with is into to continue our from and the rush There associates to health every to our business demonstrated and we have remain us of the need as remotely work and no all selfless our we globally, wider of our operate. communities deeply of virtually of have your We our for continue our offices work interruption. At run X,XXX tireless flexibility and our us and are so workers. appreciative also healthy working take talk and I and they to safety them employees Aaron. want you recognize keep and that of a heroes. many end which do customers most to of much welcome ones other about TransUnion, responders And healthcare to safe. sincere moment to professionals, to We other the for you some essential to how our Thanks,
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call. to agenda this the So for on I'll just morning's move
give the will unfolded. you how First, overview a second quarter of short I
our discuss the our how I'll this we customers Second, and and markets during primary current consumers supported across and volume crisis. verticals trends have
global will with I to position TransUnion best-in-class global our with You update for market our walk operations. the through rapidly Rise. the Then, our I'll you and early of provide also technology our solutions product progress on to approach status story the investments discuss of growth. adapting go-to-market solutions conditions. will a hear offerings consistent will accelerated we've an continuation our Project I and made current ongoing of initiative, you a
third U.S. we around controls of situation scenarios, turn stringent the across discuss but trends I to Todd again, strength quarter describe. risk returning based will impact when to world. he significant meaningful of time have and then Todd sheet over balance and this, the reopenings our the monitor and several the scenarios to about results, the financial the that could, negative quarter for will on talks I'll detailed to business. socio-economic more Finally, second We reiterate on fragility our continue a the the the the recognize
dealing TransUnion have April, seen As we solidly generally in EPS When appears It and May and earnings our case the then. of adjusted with upside in morning, the scenario. April, were in revenue, adjusted in delivered to release this adjusted since spoke you our you EBITDA pandemic we we're high positive trough of early we've levels and stages that the been uncertainty. seen trends
as Over created from our some the business work consumers' transition course quarter, our and customers took a disruption. our This reality. distanced and into considerable physically of associates the home time benefited second clearly and
of We as of and them the products, results leadership, markets well to all thought range momentum government supporting in time, response with and similar reach who the across stimulus in developed manage businesses actions, began turn strengthen as taken our reengaged settling were economy, in our good campaigns insights together stabilized to behavior long-term saw relative redesigned in this their led majority to during we to to customers mobilized and basis. As new very finally, risk. recovery. our a adding this And customized the a participated on relationships. consumers We
look starting specifics markets. U.S. quarter the the a at behind take Let's with
last market volumes As we the quarter, financial did U.S. our review largest overall I online for services, vertical. want transaction to year-to-date
market can sales sales combination shortly you as out specific shown lead effectiveness performance in programs, Notably, pipeline by of verticals. As in through and as that efficiency May, and less well July. I'll April progressive rate see, has into and win discuss improved our a to the June an the bottomed increased our actions recovery other services and in travelling created financial
interest the key quarter we its historically At activity cyclical comprise was is April the come cautious flowed some eventually spend as activity, forbearance first I will off the in on saw on may to strong this auto quarter certainly new the in have remain second Now clearly Similar the same low purchase April vertical. run pent-up it helped cycle potential very financing the throughout the we mortgage time, to lockdown the consumers rates. purchase and refinancing dealer extended of stance lending that will the pool March long recover to strength market. Mortgage our quarter, how home it markets the time and closures. clients. growth new from modest market a suffered sharp second in a growth sustainability strength demand refinancing though course, maintain may The about home from due sharp the and consumers' But mortgage into in market. persist. decline about and be conservative The as of we will candidates declines of
resiliency attractive we checks, from manufacturers. showed May, market rebound saw into April, start and the from unemployment demand pent-up incentives the As stimulus we auto by a of great moved enhanced benefits fueled and
sales new used saw credit financings, also polls elevated purchase. a of We entail which car more than to with and tend car level an
and returned to customers As car inventory and fleets. had shutdowns elevated shrunk used market, was the by the off-lease vehicles factory with new rental car inventory car of liquidation
have continue to success as management We have pre-screen, solutions online. and enhanced moved mitigation including account fraud transactions more providing solutions, relevant
have from carefully online Card those resume. continues lending watching impacted. be spaces been campaigns, and slowed potentially are commerce experience until bay. increase well travel seen as around bifurcated of At time, marketing issuers the considerably. The in who have pre-COVID-XX in transition remains resumed particularly some by marketing same below manufacturers Credit the at the mail stimulus pressure government it sort and terrestrial market that pronounced likely travel levels. activity group severely the latter business using and but We've between will recently, production to to offset benefiting this traditional leisure For
the continue acquisition, boom lending The recovery. extend lenders others in rebound on position Finally, started sidelines the prepare FinTech to working seen new as in has for shifted have the technology fuller to space, retail our POS some their to remain patterns emerging to a leadership cautiously to shift In direction. with and in consumer market. while models FinTech we continue a have point-of-sale online customer consumer during as activity the lenders quarter
be of the capital health during meetings. economy to FinTech We improve. Across dozens on considerable the to believe provided advisory see there's we and in funding quarter, also leadership, likely businesses if lending that our space deployed board additional consumer thought the existing the sidelines began continue will and
We develop to also relevant consumers' credit the management data account and the crisis solutions crisis focused files. of a impact bundle measure created on for
fraud for fraudulent risen incidents considerably, transactions to this, have As online solution to risk so have government multiple bundles online a subsidies. address we of to address from online transactions To to produced fraud. requests range applications, ranging of
in each suite for creating utilize of actionable better reliably marketplace, understand can and to XX safely affected, information called currently their relief consumers financial consumers Acute support and transact complete accounts specific Attributes customers. represented we credit picture. a Finally, of more Lenders insurers attributes support a help have their and a includes attributes the COVID that status. with lenders businesses CreditVision how in allow ensuring is this been relationships developed identify to impacted and confidence allowing non-adverse consumers, that person Relief to set
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some interest large increase more significant the future. Our a very to in led number the their has to product lenders, in CreditVision using of including customers, this exposure in broadly
while comments, in signs if sorts of remain reopening of markets, seen have responsibly opening my we headwinds the regression we experienced we reverse a creating potential March themselves, As the about in the I stall lending said April. cautious or and recovery the in early for
cycle reimbursements patient and of maximize uncompensated The However, have regardless patient the includes similar of and partner through one-third tact in represents with about we revenue revenue support financial determination the the help and of the payment providers experience care. charity checks, vertical, crisis. positioned ourselves We've estimation. customers identity taken cycle healthcare for our navigate vertical improve and a insurance helps healthcare eligibility verification the front-end the the our to of which situation, and and
or has patients experienced quarter front-end volume the elective and the and canceled As sharp preventative business of the declines expected delayed care. second providers in
as course gain with of quarter, the facilities. returning medical slowly abate saw patients we Over volume softness to comfort the
also the volume weathered suggest. business significant declines than better Our the situation would
on volume in solution minimums pricing payment floors lines. is priced estimation solution and our our have a and standard we As other model
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underwriting life analytics Our with insurance claims. policy for and and solutions marketing, investigative commercial serves vertical as and insurers tools management, property well and as casualty
severe experience to for increased has had need other After our insurance continue we to many business. and an As mitigation focused on expected, business. of insurers been improved digital to slowdown, parts in initial impact a the solutions consumers, fraud less for efficiencies recognizing explore an tools realize an than began
three recognize critical and helps had potential insurer those benefits declining to often vertical meaning the with should TransUnion, whether combat confirm percentage driver we our report. pull consumer advisory stimulated volumes fraud, in of the application solution. about the contribute motor data questions. the insurers behavior. into about them insight our a garaging For driver Customers we engagement insurer solution vehicle efficiency verification initiatives our our boards industry household can other like our another also applicants drivers the improve of provide on insurance window quarter. drive lending where our the At an underwriting implementing We while one-third significantly violations Only uniquely time, risk same shopping pull of the experience pre-screen to risk selling insurance our information Clearly valuable shared in their product that as process. to utilization few success have better important record, through underwriting points expensive helps trends a through the only marrying to which cost and ratable the carrier risk address,
new signings during spectrum initiatives a Our we customers quarter on the and insurers and strong engaged tech remain saw contract across of players. insured
to see to and to insurance to we evolving relative to consumers verticals. their continue many solid vertical customers results post continue other approach reengaging market, expect we our As the our
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slowed in Now the through employment near screening skyrocketed as unemployment halt. weak trends to and quarter persisted a hiring
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an lockdowns, processes, secure, there to through of else you additional plan early quickly the plans global technology a this we world, early we as accelerated a much this team year, design XXXX the their in Project and cloud by early has for environment that I did the continue we team. to in and to so and making toward cloud for more allows maximize series same we initiative will on so long-term. place. critical Project not experienced them. and leadership just model private found power our adoption extensively a clear team commentary a Our workforce across Already for home of hiring, customers our the reliant time, identified performance be build on to This or and ensure call end also organization over requirements year, globally. the future automation experienced team spoke education initiative as outside the that candidate, however, in business in will a architecture avoid applications technology organization a our cloud the were and we a public immigration even began more refer us of TransUnion some reliable these investments. with and streamlined others the In earnings being transitioned will challenging if ready, would the to we during our and that that particularly March, on behind fall to quickly goal from face hybrid these of redeployed more progress Rise work entire firms and just our like our February We our embarked effective, ensure details. earnest and rapid Rise do of delays to have At about efficient, footing this back that company-wide in
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range us deeply We of broad opportunities And growth committed conviction delivering and attractive a that remained growing we that revenue an outstanding also give margin. outcome. to long-term in have
I'm Todd. with to CFO, to So going over it that, our turn
