Vin. Great. Thanks,
that terms as and things we’ll the through time a numbers, spend development. just time product little we of quarter I’ll any So, on won’t do to for on business review I spend continue did financials, in some QX performance. kind the But, the first touching the and and Vin went what operationally the of of
touch employee support. of and on safety to customer So, all, first
went As have was everybody to we QX, through impact. saw, as significant going COVID a
first sure the taking we continuing employee and employees to of that safety focused support our what so care the operation, to continue we do the So, was and could to on business. we foremost, make that needed
The for now we about is eight way that the we’re structured employees have years at around had LogicMark country.
So, as our staff well all Kentucky the we’ve got headquarters, service fulfillment We’ve in both fulfillment. center and facility where do got we in Louisville, our our as of sales. customer there,
close them with call again, goal we do in people between positioned that. Louisville the were everybody safe able changed do people that The from flexible kept them. sure that sure operational. we home the sure and precautions we then we support to staff from we we the was working We make that. to and customers, make up to to sure And already that portion so, make could make as the if support that that things if fulfillment to were business the to that kept work adapt the that and we needed continue they were we working down in home could could to that one had so was of We number and be And able Louisville.
were within are essential and and to business to were Louisville. there. with people strong operations place. We an follow managed business, restrictions were the considered VA, essential we guidelines did the guidelines, providing emergency considered being Louisville PPE the providing allowed health for to that we we’re in in making safety and open The the seniors are in and because that alert stay in to put to are continue state proper sure Kentucky, Because consistently the considered are Kentucky alert/medical some products
not we’re at again, employees to not that make putting anyone issues have risk. we any work had that employee infection. day come with every We sure to And closely monitor as
early business events, and and to on also cost through restricted to that. we also We the minimize all again, exposure as went manage travel
these that production, of flight as to through took shipping because they sure as minimizing availability make was anything we’ve trying lot priority our got so on by it challenging shipping availability, can times, disruption. been at Costs we as continue the managing very supply The in looking of restricted. it’s is and contrasted, of with everything transportation any business the times, availability been suppliers, been PPE component of really because both has far have challenging really into U.S. shipped lead were closely working kind limited That’s chain side and that and air up that the a comes gone continuity the
that in were we end a So, the did pullback of did product little going our without quarter sure inventory, because headed well staying up QX. as job operations there we by of in at the as swimming team making phenomenal in a a anticipate into Ken bit Louisville
the headcount sizing we continue support we part phase. like in taking us this. and Protection been business Vin on going second to get mentioned, as back non-essential that were focused, been, fall, able helped mentioned, to costs. We’ve really last employees, right to had Payroll of our take has We Program out the kind feel the proper that through to And and
we kept any staff, have on We everybody eliminate not did employees.
we’re as demand. the the to increase take of feel we And starts in advantage a business in so, like great to back, position come
in our COVID-XX it have the And that living that we or and current everybody alone believe come and to seniors, that well vulnerabilities senior back as exposed and life. the products impacted as they’re in through particular development, living back people come has we through of of facilities. normal start into starts that pipeline definitely products whether provide get out and a the the economy to positioned to solutions little bit shell in we’re
good As When impacted. the far pretty mid-March, first start quarter we hit activity, had the severely with were they as a to we customer especially VA.
the around healthcare a country. the systems, As to you tell, largest and the impact it’s healthcare looking country, VA system big the is can in
there the appointments So, to took. that was they be as we a that pullback number anticipated limited they going of
were number to that providers the limited they on issues of veterans focused COVID see emergency or and healthcare So, their really in surgeries. coming
the quarter business, into So, going we knew adjusted that have going we an that to on accordingly. the second and impact was
saw business. our of a slight beginning side the March, pickup in in commercial Starting we of
family. space; through product friends durable partners; equipment that medical distribution some also see the we and we commercially, for So, slight we needed call a there did were able seniors through in alone landline sell through be sell the retail our and And sell living based to really we to pharmacies. pickup for
in it a kind relatively was slight a and to there the numbers Vin And that a we pickup finish of went drop significant through VA. strong there position. the So, as in positioned
now bringing appointments healthcare not kind open commercial patients of is as up, and were they’ve starting been do the in. behind following seeing is and that systems is, back and as work to surgeries quarter elective their -- country start their be we’re to probably drive completely. driving systems take because through lot we’re lot it as is slightly lines. They’ll They a What The quite that and off can’t VA of along of is what’s VA a healthcare the this we volume that devastated, finances healthcare hospitals The seeing systems in position. right? financially things the shut and those
medical inventory be in on. up on know VA bringing in basis strong we with excess -- centers healthcare systems I So, that say, that think commercial been the starts believe we long was the a pent-up of weren’t bit little will it it inventory. a also And people. But, been of on. demand. to they they pick don’t don’t how on with this lot as back we’ve see have go turning will providers going slightly because as that most There’s back positions, that They healthcare with, behind would of business. the regular in turn work communication inventory a There’s the we control we they a
there, the back a So, in see we sales, quarter an it, both, COVID on, also the starts channel the in relatively as we was believe will start then, In VA I to it as But commercial uptick mentioned. kind did turn uptick quiet. we slight and of as see the that impacted commercial. of
the of as new to continue development on far development, As products. work new we product the
both, engineering are that in audio no it’s resource accurate in-house in key in we’ve this our the communication. we the third-party is really, our audio non-monitored, in We’re brought our fees market important a monthly moving that audio, engineering especially forward really XXX% performance. with also team; And specializes with since
that brought So, resource on that. we we’re third-party we are with confident with in track this that
setbacks The as We Wi-Fi launch product progressing. minor is in market. some to have did looking we’re the
the sites or living is One at facilities. we’re channels launching that of senior looking in
of right we’re making sure delivering needs out process understand So, site right that offering engaged sure that what with And and with the -- in be get we’re it we’ve in so about meet going our product technical we and with With senior big of way the technical making really have of are so and in anybody. limited talking we a the that solution. they work requirements providing the ability. infrastructure inspection, in terms COVID-XX We far been are, what that in the doing has part some right also facilities to what is them features lot their COVID-XX, are, going with place. impacting can’t the will
we also a with And we’re that we and excited niche can up in start on previous that set So, facilities And to for we’re think and really calls. and as plan sites about communicating kind gain in-home talked trying product. we’ve sites about moving senior the to for them, it on because access forward we some use them. the both of those that to open as up with Wi-Fi feels test
ready is then, product And a approved, we’re those depth be due in some delay in we’ll the we’ll of production preproduction the development. late weeks. production in QX. samples components. to run, get field, and to once testing testing submitting was key in doing There XG some for issues in do into still two get be a But, on next should supply The the chain production the
the team provide both We’re as that that talked be the communication, will And could engineering also emergency XG our working functionality, about health developed. that on LTE with viewed information we’ve well has via past platform portal so an ecosystem. another that in provide it’ll tying as PERS
of with probably to large that’s looking partner QX XXXX. launch working late We’re scale potential a do a or in QX early
working we’re that. So, on
It’s it. about optimistic us. play to excited in potential we’re large the be pretty going process, that We’re a early but for that’s
the medium sure our we’ve new out to efficient that long more the continue needs reducing roll in a think is overall be we our got that. development the in goal that that’s for products that have, and can of we platforms and is on And and after product make build delivering meet term, again, both so structure, pipeline And to strategy our we market. so, that really cost to short we
we’re the solutions and and COVID-XX So, our impact for the well of starts point needs of open to positioned the market outlook broader going to future. at balance the We the healthcare strong as remains survive U.S. the XXXX this up. balance seniors think strong into supporting from back the of deliver
Vin, I’ll hand it back off to you.