you, very to follow review actions are where my two this are the pandemic, challenges, Rather and we our my we this on today business results quarterly why environment Thank for Jerry. comments, prevail responding manage segments, to stronger. navigate and through than to taking well COVID-XX-related traditional we positioned focus believe we are remarks will I the how
to Shortly we our Turning to to well-being the to is our Slide a X, specific occurred, one implement COVID-XX Center. Operations employees’ company’s of ability service Daytona priority. after facilities, employees our a appropriate, team and work-from-home operations measures at our customers. Field safeguard maintain certain Support number created we Beach while ensuring and have first operating and the policy key Branch including outbreak safety instituted our foremost, Where health the support
and safety to our facilities having cleaning employees Our social enhanced and sanitizing were vehicles already procedures include practice extensive distancing. and
number crews daily essential, are most metropolitan those also distribution provide in we density we Washington residential a our continues company some locations, states, where and same reopening and large considered installation Pennsylvania site. and commercial very construction of In operate. the on the We construction, projects in soon. to the monitoring, and New and states areas, hope essential, on has our currently In where York In construction are to to delayed Michigan permitted seen we see not initially are due commercial was of larger services. have basis, to been a four construction deemed and
our our remains segments model supportive attention part to business they maintained, and to current their the have customers chain across very do both to supply environment. are ensure With chain safety service timely our enabling service us levels across to chain to the assured, place our strong, in adapt provide supply protocols continue we to business to flexing turned country. our as partners been and supply Our
on the the Great associated of as through XXXX went XXXX the leadership you and late of and XXXXs. was downturn a our Masco Masco known Contractor the part I arrived company in little late here Recession provide and Slide shown in when senior with most housing To and team history, Services. John of as bit X,
COVID-XX such different, manage Although very leadership required forgotten to we times. through the we pandemic not and have is what learned the
waste the processes; non-core branches; of the ERP deliberate recession shutting our talent optimized brought last our XXX products, operations; the have core scale. focused XX have into footprint, removed very hit, created significantly we business; we cadence years When in over overhead; last branches several fixed of over have: to our had branches honed the by run out which as current housing XXX strategic a and we focus in TopBuild, to all business but renewing and over redundant lines addition daily leveraged Since company business; a on installed, the downturn over not exited just of These our business system; our the actions our chain cut building down appropriately redundant strategy supply back moved on simplified field our insulation, our basis. products. common a which non-core last
a than time of Masco. five company are the ago very spin today just we the from we at were So, different years
care management recovers. well operational on to sheet our focus is housing for Our to employees, we us labor as manage balance serving company as and and position efficiency, our sales productivity, gain strong our grow business best decade-long our and and share customers, serve
have have Turning years, discretionary of pull to levers identified pared playbook, to targets multiple and of Slide those has we and considerably take already honed been spending, out we our Obviously, business. taken to the back reduce X, is of over one and appropriate overhead. have the actions we also costs majority expenditures eliminated can Capital easiest the expenses. the
with have long-term manufacturers buckets with and with commitments with model material, in sync. are to material. keeping demand, price/cost align our working our we our largest supplier two are no our any and Our of cost supply partners closely Starting labor of material
to busy of and construction the crews construction some our services most team are continue on as you Turning bringing in know, Currently, we members. in starts, backlog with of of states industry. majority has to good extremely a labor and, allowing been new the keeping labor, tight housing instances, most
has deemed labor where our non-essential, However, downside. where and work flexed have in the we construction in on was slowed, states force those branches
them mitigate Leave that Plan continues assistance when our pay have is and them to help families. we team team improve. this we period the in COVID-XX this our improve a can for implemented of their impact, help goodwill to believe conditions and provide members the probability rehire We a to To to investment create right time
employees for industry previously, stated we Leave in choice to are have Plan future. commitment our of our the and and our we company believe of the strength the the and employer demonstrates As COVID-XX our today we
common a labor ongoing advantage. for our another all It TopBuild. us perspective, ERP distinct gives strength having on management competitive a is an system branches unique of From
The trucks, For not environment. allows each across this example, Jacksonville, labor, that us this to us of in demands branches Tampa Orlando, integrated gives and At respond needed, ERP any in have system materials labor consolidated real-time our we branches. also - all customer information our Florida, keep productivity dynamic - quickly to closed efficiently resources can high. meet point, or us from location enabling and branches as pull
review. monthly scenarios, pull of take normal is this can This the However, is business. out and our another various our we playbook costs incorporates a of lever to cadence operations branch
a clear while look at a can existing opportunity as of and customers differentiate from our our our Moving support see to most share. Slide service we to play growing gaining X, new competitors and we business market our whole, as offense. We and company customers
to the national not us to demands, smaller do something Our able and few months. next give stability, the meet to flexibility companies labor, over network, ability be changing retain may financial many customers’
business, have major a struggled service. our to already example, up of For new markets provide some consistent in few picked have competitors we as
that In fluid. remains closing, recognize the we situation
Cushen, stepped basis our Our the operations this all needed. teams am in calibrate business the Support our headed Team, Team. Franklin, entire has meet our Jeff continues and will by of leadership extremely our challenge of and Jeff proud as our monitor Raia, up I Benson, course a we Center daily Branch up team David Steve of way field - to team on the Operations to
have it come with market a John? an changing the to do on in sense to the urgency, team possible that conditions and we side our how and without adapt to aligned what spades quickly is make not at and We best through are we employees for ensure You leadership these our stronger out other safest times and of TopBuild. course know company. on