right, or moved our portfolios in easy That the this in of feat, we I'll asset then markets to Like that new I get exception. into it optimism deals exception credit appropriate just quality to case, All trouble, of for deal been have we all decline. In is coordinate problem we then believe teams the great that you Chris. that thank overtime your positive steps We Chris most share called that them this case, regard. And It's that for loan. sense swiftly well with and any their in continued that today. the say the quality. move and take asked surface our you hard XXXX just overall with out when our ensuring customers in a while set at other of our in included will determined was change, and integration gets as in It's a past noted, And of confidence The this the updated asset get systems related no that them to metrics things better appreciate see either remarkable. you, information steps. one has Circumstances and accordingly. that along and work same We customer overall remains down time. on like in service done information the address portfolio, the comes quarters. charge appropriate problem and and our it three have decisively credit you worse.
our continue quarter of for us, the I its loan quality speak held our placed of fourth XX one basis the was will that of exception, and accounted our the $XX.X on loans investment balance non-accrual, the asset result, were roughly as points to and resolution. for rated good a and a one $XXX this this measure, The will our portfolio. focus detail million, With for basis this remains to this loans As net that the portfolio we $XX.X on or basis significantly With charge-offs in believe the be about we long portfolio's in quarter. way $X.X reserved. billion $X.X points When appropriately million of Michael is XX deferred or points from XX Deferrals charge-offs or to were million quality XX XX point. one that, basis tied points at were non-performing That's credit. marked is about down the to portfolio. had X.X% which in million, for of one
on we XX% remain of including payment know are down the of that cautiously full have we've in approximately for $XXX That that, XX% so the is of the to each form portfolio the remainder making deferrals, of out called making deferred, we deferrals, Hotels full positively about million, overall with area XX% payments we beginning that next of that that hardest interest area optimistic we comfort you on since allowed that up And quarter to within have roughly our what XX% interest no the a We very far. concern. about the resolution surprise, it these We when and and interest-only that believe as reflect portfolio them deferrals. Now are come schedule. remain continues broken the some in they pandemic. take loans forgo portfolio of all industries has our noting hit deferral. of see regarding modified the of of is principal. we say are to The pleased remain ultimate is
improvement of I too think you overall review you our these sense here will slides. share as
a Specifically, XX book pandemic. we that as little try overall, on rates and Slide whole, we segment. by provide to will color the in hotels to impacted on Again of confident feel move to that the continue a more the still occupancy but be underwriting
those customers us operators that are where We with our are we to to continue with asked work additional instances believe capital. and continuing we strong in for customers have work
well are properties core teams awarded projects night and properties. and the be to investors knowing bulk properties, by our we luxury the larger continue of interest, and We we confident as a sleep conference area, that quality tourist of have at positive. I management center Nashville's the these downtown at paying that deferrals in look figures, specifically
metropolitan continues Another and the across restrictions, That's slide segment that in to due our restaurants, to we reduced XX. have capacity on which struggle markets trends geographies. especially the overall is
are These that okay, On generally limits challenge a an though, for be but capacity the the long-term whole grid cloudy. industry I'm recommending them continues not clear and our we all flag. to remain and give prospects reduced shutdowns
a as specific issues. we this haven't share with will main, various We had
that have closed. we full with the operation example, one service recently customer For
guarantors stepping our and of are up part the that performing on debt. were However, underwriting the
on As we've has side fared business the well. segment of the quick also noted, service positive the
we're cautious would about operators While well restaurants, seasoned opportunities overall in for segment if we and it entertain made this sense. capitalized
Lastly, of XX% slide deferrals. XX, remains other portfolio, roughly leisure on our
vaccine the industries our impacted bounce back situation think we well and good a handful deferred systemic the again customers this in businesses once of guarantors should it's the in portfolio, and comprise of that widely roughly we remain distributed. that but by balances. that disclosure that have quarter. feel the a are is collateral Rather the pandemic, issue So XX% than included in each that loans about Those
concerned, and minimal retail, are Our to example, have perform deferrals. healthcare transportation industries continue and remaining other for
You on to can we our is simply returned there have see that that's nothing and disclosure and industries in to significant because reduced general these highlight. this have quarter normal they
with overall the than if April. has will and back As guessed we economically economic continued any footprint always, hospitality the that our to viewpoint, perform into From that an you. in for would us changes have of deck exception entertainment, better of re-incorporate
been held-for-sale from the at institutional it our roughly million, million to on portfolio, down QX. Moving to down portfolio, now $XXX $XXX has reduced
a portfolio stood portfolio performing a on of recall We one-off as You roughly we've $XXX sell we're will million. year to of approximately basis. before, said portfolio. we as exiting this maintain announcement willing that position now, willing give at that our bulk can. away ago or a soon as But We're to not
sales with side in and we'll manage on one-on-one basis. we to this the what them meantime We the from just work loan do to on will continue any and do a continue
portfolio, the sales we at it marked pay-downs, reduce, institutional with half where bulk. announcement. It expectation our held-for-sale or at reduce positive continuing it loan appropriately for portfolio, from now one-off to selling further it it see was is will standing that So and that trends is in
from loan Regarding we our optimistic our markets will until very underwriting. outlook is market throughout cautiously The in corporate our for still Chicago in by aided is vaccine business lifestyle housing and additional and continued growth environment stimulus and should to successfully a and in remain of assist The performing on is our to neighbors to continues move are our relocations Nashville New markets. really Tennessee. be pick the distributed well enjoy as California, new continue to normal. XXXX, welcome to about we be vigilant our And trends York, as back arrive to across continue here influx up, government our residential footprint entire back and
long-term been growth. to continue be will and mantra Our has profitable
continues specific metrics over are jump a of in portfolio So of strong. cautiously few things decline, in stable down, concerns to levels turn industries charge-offs We to to pandemic due a overall credit our We're a were are reserves our Deferrals points still that, highlight. in and The one improvement. to had With deal. have optimistic. summary, remain held-for-sale and Michael. I'll
