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local path of constrained. However, remain closed near-term our be markets many of we today improvement realities. The markets this must and balanced be on operate will where within pin or
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operating meaningful our contributors to However, capacity we the hope expect Hawaii through in properties in ramp first first quarter and again XXXX. back the full of next and be to be in the half to year
markets for sales in closed over our of year. be York, sales New and accounted Chicago, the D.C. urban expect our Washington, centers just Finally, And XX% they last last to remain we recover. will These contract
execution. Turning customer of to quarter strong our another segments. We had
both improvements from owner Our in buyer-owner our factors: two and buyer new VPGs mix benefited close rates. and
traffic drive and quarters versus sales We segment were higher ahead. historical VPG as Owner the moderation close this to our longer takes expect new to historically. we'll benefit owner of the continue sales trend rates XX% levels But a a from continue a likely recover. towards outperformance growth. And will see that in quarter XX% in will mix buyer
financing Resort an stability continued in solid flow. segments company to important the Our Club cash generating and source results of to by in provide
lower X.X% we continue business importantly, growth as due our fees to slight embedded buyers in new value the come. see and we to a Resort for member of years to Club decline will did business and fees, add see was NOG that Although, usage to in activation our
mentioned have the onset making quarter Enhanced priorities of initiative Care progress before, full now have at our the feedback revisited the we've and and a kept here. strategic great We the received As pandemic, we program. from our HGV on with we implementation of guests
any have social distancing we've has noticed adverse as process a those cost-savings decisions remained staffing found from haven't optimize pandemic, continued commonplace unfortunately cash become we levels make to our you globe. of our in to our the throughout our sheet us across recent as have We our Importantly, a our some health Maintaining efforts around and likely or organization, of filing. and either the our critical fortify across all saw initiatives required resort on focus our and our sales financial levels, tough mask effect operations the balance flow.
cash we're re-examined light we further the these result, assuming important, of pandemic, beyond now a believe to at to also, in available year, the the environment, trends. made be we've our the will sustainable contract our Maui. XX pandemic months believe allow well-positioned We've and members. of projects comfortably of for lower due extended which savings and the September no commitment efforts, team flow to sales. cross levels and structures inventory get to of we our our from of back sight adjusted in to over to few through investments found our years us we our cost tuition spending and the what's like owners a our free past reset improvement to Tower inventory liquidity kept new Ocean and but our EBITDA As most Due the Throughout pre-COVID we level positive has project
to a with their a Our our to And job roll in centers. XXXX member flexibility at HGV. a and resort members unused teams to additional service done operations to their points preserve both recognize I efforts. for our level And their them with of value want at have great moment take smoothly, provided the our we've restarting membership
had April. teams new at sequential marketing prior levels been of year's XX% engaging of the training driving back last potential XX% buyers, versus year package Our in nearly growth successful, only
they're it's to doing to that desire but have until the comfortable that force so. clear us can't you to people travel also to people clear us travel, So it's
experiences demand for choose to gives will tour vacation confidence with us. ultimately those that and us vacation the prepaid travelers However,
that the as an Looking with of ahead, our comfort travel. we're their individual outlook to level with continue to have virus going acceptance contend impact the define of to reflects consumers
turn I'll moderate to model Dan business our optimistic markets. and through over expect the recovery confident While seeing remain you week-over-week and it vary I'm plan strength improvements, the our about pace With of But across financial I results. of long-term different in our future. we're walk month-over-month that, to to we Dan? the and
