Thanks, Cliff.
non-GAAP As the in our past, filings reconciliations we the and appendix in have and the numbers. both The in we presentation. are done of are reporting GAAP
our X to and key turn Slide and growth Let’s sales metrics. discuss retention
offerings overall our TCV year, we almost and client pleased the for billion was strong support capabilities. business X% signings are the the down year, in While for showing with full new $X.X for
year-over-year. New bookings, compared also business annual XX%, which revenue X in more NRR doubled revenue function double-digit XXXX year in XXXX. XX% of segment, but was Government than growth pandemic the in all with contributing recurring the Nonrecurring near up SNAP a commercial to as volumes grew segments
have that During the slipped expect a quarter, QX strong into we With XXXX. XXXX. business new sales handful in signings said, fourth to of
see metrics that was in across our mix in X.X a slide function as the X.X average years segments. You’ll of our XXXX, deal to sales contract years length the compared in appendix
XXXX, the primary metric needs. are our are And in to contract in model models, from total Therefore, long-term changing We contract outcomes. continue annual these optimize to near-term revenue evolve further to value our between compensation incentivize XXXX, moving integrated value. our balance to sales sales sales we and we
other in annual remove some combined will pricing transportation metric, continue value, contract deal the length total and businesses. We was report effects wins, term changes as the and positive but losses, government caused contractual The the defined to between commercial fifth for value, total deal quarter. variation to contract activity shift of by will our and measure divided ARR net by value of the contract differences our
this of it’s of this full timing metric reminder, a the of does in timing of notification. covered based trailing XX-month but the our not the definition A As predict revenue, is presentation. appendix on measure
an their satisfaction TCV XXXX larger extremely quarter. to Conduent to demonstrating XXXX. busy had Overall strong and strong was partner. commitment process clients respect with was to their Finally, business billion, a renewal $X.X fourth and renewals, similar for agreements which renewed as we their Several
individual timing have of significant to calls, in renewals. noted As due prior we have can quarters variation
above to as cover And Now discuss midpoint results around XX about the P&L XX.X% benefited year SNAP million XXXX. $X.XX to earlier more slightly as XXXX by for year basis year XXXX, contributed again XXXX. for our finished million segment. into tailwind of in in guidance segment was metrics. X our the SNAP coming compared Slide and compared Government compared and the adjusted our pandemic full EBITDA with year-over-year the We pandemic results. the our when end let’s EBITDA to exceeded tailwind Adjusted volumes I to a and segment XXXX. was points in Throughout $XXX was in our of margin the turn high $X.XX to full billion talk our billion was at up year $XXX volumes QX, our continuing outlook in I’ll This was Revenue Government and from our meaningful in this range. as results. our the XXXX assumptions year in
margin declined fourth our the volumes tapered. adjusted pandemic in I during EBITDA As and SNAP adjusted XX.X% sequentially QX as call, quarter, outlined QX our the margins EBITDA was
in XXXX XXXX, Finally, of to the beyond around cost when the savings significant general the impact EBITDA other XXXX. driver adjusted was of benefit temporary comparing mix
to the Now over go and Slide XX results. let’s segment turn
year-over-year compare. full segment the a declined revenues For last was to year’s X% significant Commercial which improvement year-over-year, year,
with improved this offset business over was business. New XXXX, of lost ramp runoff but
This an XXXX full For from insurance. and incremental $XX over as segment, million and unemployment SNAP pandemic to XXXX X.X% both grew the compared Government revenue year XXXX. included
XXXX. in earlier, X.X% as in these compared year-over-year XXXX earlier year. pandemic segment the in noted our exceeded to As Transportation from assumptions higher-than-anticipated SNAP tailwinds, revenues especially grew
volumes, tolling stronger in XXXX, parking have segment have we The fully returns New deals in larger transit still benefited normalized latter the although business and from about of from projects Transportation benefiting the not to talked X some earnings. ramp in levels. significantly was from contributions recent also yet returned volumes,
terms by XX.X% by margin, In temporary grew adjusted increased segment margin XXX on the This adjusted pandemic year-over-year, and XX.X% of XXXX. margin year-over-year SNAP EBITDA Government down was the higher mix points by XX.X% XX adjusted benefited cost and and declined basis basis In that was margins the up Commercial adjusted savings segment, was the EBITDA driven points EBITDA X% of year-over-year. driven and EBITDA revenue of volumes.
points Transportation temporary adjusted well was segment, XXX revenue that as year-over-year XXXX. as by as driven of basis declined down XXXX. This adjusted XX.X% cost benefited X.X% margin We was savings the EBITDA compared For EBITDA mix to the year-over-year.
sheet $XX Slide represented and $XX deferred free around taxes of finished to In below balance of from conversion of flow. XX This at to an the adjusted million was we full which flow the turn a from conversion cash million, Act. our full EBITDA. approximately XXXX, repaid XX% and Let’s XX%. XXXX related primarily year payroll cash the discuss for year Adjusted slightly expectations CARES
range flow of revenue earnings at percentage was this, year million. impact during million. as and EBITDA cash for below $XXX approximately a revised was the the QX free This X.X% full in revenue X.X% of adjusted approximately been of Excluding our would conversion the of capital XXXX slightly of guidance have update expenditure XX%. And $XXX quarter adjusted the
had remained leverage which of turns, we net end at and ratio adjusted million of Our X hand of $XXX X.X our preferred the at XXXX. range on is the low X cash of end to turns,
XXXX, our update, of loan the revolving our our credit in XX, earnings our to facility reported our completed secured to we extending and debt our and loan we B senior October As refinancing XXXX on maturities for term notes XXXX. to Term A QX
and That plan some under on credit to now the facility. I’m XXXX. set key in XXXX our concludes we on and it of XX of back Cliff elements repaid $XXX Finally, of February prepared remarks our this out the game Cliff? to million XXXX, debt hand year, going our revolving drawn to