first as public a public to welcome me a and CEO first company is company. everybody as for a morning call Good Jason. Thanks of and personally call my our
to a and this Jeff around we about the we meeting road be for forward to and the you show the you how none and was of Jim placed kind to here. So with shareholders actual look I'm results like doing. are like sharing of in many talk with pleasure you happy road of on is with It show to us. out the current you, the trust the thank again business doing sitting but able being looks
a it's was subscriber at us Attrition a quarter for were in up XXXX spring baseball Earnings fiscal acquisition kept I strong very down you. Cash with If up for to Fourth cost year. year-over-year. year-over-year. So for it year-over-year. we five think was flow year-over-year training, be Revenue five. pleasure reduced look and up year-over-year. term went came was I
Jim we’ll little we how XXXX. a about level with XXXX good share briefly company, the in operating approach feeling high looked bit This how view you will what drive share you and So give morning and our of value. on shareholder I
in with model playbook, our results think, first I share it's then date our is progress with not guys time then this to And know we’ll Q&A. open to up and share financial we’ll for you. course our Jeff you going
ADT has characteristics. of lot attractive So, a company
market. in next We times largest competitor five the growing fragmented are and
kind two space be since with in of it the that business, lead one ADT Literally, able life. Maybe with compete industry. chance I I this. of. recession security entire and contractually had I – small my is to at career, XX% first our is first this and a customers grew of honor think ADT grant CEO operate and my a to aware family privilege a XX business. point to the revenue. working this center we everyone margin this truly almost an call a public it's business team positioned not doing was resistant up of It's Automation high home. in plus, well my million we I of at And uniquely interactive day my but in smart already. recurring, is in
So is substantially profile substantially of that. points our talk that results plus the highlight the in which show acquisition subscriber of of progress cash basis changing Jim Probably reduced about our and will has measure team how the XXX Sustainability, you made spend to-date. attrition, the significant business. regardless of flow
in we're early most of part the been have So opportunity, very in than XX of this less a us months.
It's common year going of now work done. just focus and decisions. space re-entry. several name, has drive two to out a using is been obviously set a that as As in heavy you get years know integrating we had for most now and of a we now. ADT commercial of we’re data known accelerating on course companies the one well back We're of last it but we're
to along move unmatched footprint, core, unmatched Number go At technicians and provider. Good slide X. We're the homes there, the with an you us. businesses for with and a our lets were out back, with in service scale. slide As capabilities
key the Our our to people, service. to what most attribute mission is protect trust of is matters
forward. home largest whatever home that it's We're their Google XXXX. contracts job have compatible Amazon or with position it's know products partnering as well whether of whether with done brands Alexa terrific et we’re can Nest, installation a partner works their in we Honeywell because a of unique maintenance brands manufacturers some of a we homes. popular for done able buys those we in inherited We the he locks, customer We're a us, do agnostic. to with have typical with and manufacturer, great that to – the cetera. team kind is automation. or expiring product Schlage the not for deliver a partner and you Our best-in-class some that lot legacy and professional Jim roll for out of job, security well we're because as Were what's move equipment with in
and XX are whether maintain scheduled on Our that that's all put We to time in we to figures average XX demand. maintenance after you do service, the installation, or we Those initial facts takes maintenance those things that six provide. install, and with service about some just in give devices hours. we systems preventive
of a in couple we speed service call got our main moving answer of provider In As live our we and ring the of the and service customers. center picking to people a up the improve provide answers ring. one with phone we've is did to level continue a lot goals, one and XXXX to two
We of also did of tech those delivering look a out technicians we Obviously, we'll as go forward our inside XX a great to improve job when levels service. to respond was hours needed.
window a picture with up them. show app You day up and can a time tech show for that pick to us the can their customer our and they’d have want go when in
here, on into bear bring new services has for we marketplace. go to gone we This in service well a as Early how introduced also provider service, security the us. do XXXX our the So, very us about now, with to little me tell Also she network would protecting us the was redefine listen talk that we’re let the longer. phone our trying right and security. if a Jamie on hey CMO
person but the home. it's and it's outside just the premise, the they're when not the So premise, network, the
smallest what each customer two perform previous approach. attrition playbook of those and those retain So flow, drive attrition, job month, these to team cash here, kind don't home. that at again, of into provider at this key attrition us. XXXX. out Six can spot sweet left, know it's itself. actually it's one Jim is manage And we've RMR one this the the just the they acquiring one to existing me. in is one that five pays that attrition look all is me terms deliver and numbers ADT, general north again key kind a go into units, is stats what components terms goes units limit true dollars. terms achieve net small or very to three peer, acquisition it high-level variances to big still how expected points they're our improve that last total ability that. with business you key to for a another. for the this they're field us been dollars is it we've again it one it of how customer to companies. the numbers where if the owning for and and customers, that again operating of It feet does of me of great of management of basis us in and attrition. tool trusted gross the another used XXX efficiently each whether adjusted And many the the the whether fact them. to grow is that. many subscriber XXX done how our EBITDA, successful. I've center in been how at they bring own you a Outlier acquire move intuitive that's I cost Gross paid left, understand it's the again Number we story, to is built the branches never read to us. don't When and look $X,XXX we're managers a a numbers top a Take XXX XXX possible Goal you shrinking of the have And service, and like there's their not market is first this. the me people Jim if basically understand the customer growth isolate versus We but in since it's as runs one footnotes of some is to EBITDA. that numbers at $X,XXX of The is, optimize growth up, or pay against a at and new our customers To differences their that's I for smaller been we they gross about talk has $XX good the there measure one simple, the improved us get EBITDA about me at for for more to more for where customers each going and efficiently RMR. doing. by in attrition identify at the way all gross versus net more in combination is middle and markets to obviously looked attrition, about and a do customers very is discussion to compensated up is the conversation areas us me. few these our great core has When
out mentioned yesterday across primary rolled tool the to budget, As is all of company. terms daily did the bottom against measured branches ranked our that our again against they and of early, I they're measured we they're in that allows they're transactions the themselves, to scorecard cumulation top see
to turn forward, inside as call Jim the As acquisition we At about drive more and time, over tool like to go the talk efficiencies him great attrition continue to I’d let business. this and customer cost. we
