very COVID-XX everyone. Thanks you possible. as for Nick afternoon through and listening everyone good are a and hope and We this in, all managing safe well as is challenging time still know we
To health start, forward globe the as veterinarians across continue to that the to service. I'm thankful say all and animal professionals I'd and like operate essential who an to push
Their passion for team of entire their thrive to and as provide customers our to continue and the even our we seek well-being and value is clients and animals greater to grow. motivates enable to service inspiring
about challenge optimistic I also and see to heard expectations to our keeps future. how is as I'm proud very team and above and around company very energetic heartening and globe It the help. have of are numerous witnessed see stories me our normal to the from action beyond to rise our going in employees to as the
Covetrus. state Now, like I review would call. topics turning the three to to today's main of on
continued company overall and by core how and our to as near-term growth our positioning the an adapt our of are organization; drivers through second, health for COVID-XX; our even to disruptions First, we recovery. have the while against how amid business, presented uncertainty sustainable third, the we and executing for eventual our commitment prepared strategy
and the next have opening said in presentation of slides be we accompany the As those the I of included prepared our call, some a at to Nick referencing remarks, couple of minutes. will
three. slide with starting So,
of our Throughout job within pandemic, supporting our health and safety the leadership top an employees. facilities. is foremost, our teams our safety excellent have done and priority measures First the
employees home globe. XX% and and and increased distancing around by of solutions over extensive social to the enabling we were staff hygiene enforced our have protective reduce our We from pre-emptively able measures, on-site work for
including our in have accordance and organizations, local case with specifics illness health COVID-XX We meet government management. augmented necessary to as reporting existing protocols and
on focused programs, are growth we well-being. taken, measures are and access we safety employee providing continuing opportunities of encouraging training the our connectivity support to to From team assistance modules overall employees' these times. physical uncertain professional online the Beyond during
of efforts offices. our and employees gradual anticipate slow planning reopen, will As parts return of world our a to the begin to
we'll in be possible. focus deliberate our to will on as businesses our regional our restrictions. than so, be to team do We in cases, more work return and planning, our healthy maintain approach and our customers' as local conservative keeping And phased may, some
animal large, and has detailed on to a focused challenges business, continuously of new emphasizing approach, culture success. commitment drivers innovation, and our company which involves four health building created executing COVID-XX the of against slide of to at While our of for core set the a accompanying our our presentation, and is community customers the our
both for we of in have these results, adjusted strategy in EBITDA, working. organic foundation both achieved momentum actions the QX and And year-over-year way million pro new efforts. growth our the are forma which sales These our reflect XX% including and and net expectations, early exceeded external strong $XX of
expanding to earlier strategy, achieve customer-centric outlined five, this four high-performing sourcing slide products three, driving to year; efficiency; priorities developing and and culture. and our excellence; and a effectiveness capabilities creating maximizing solutions; one, Turning proprietary we two, four,
last And in still against our significant quarter plan. early as a are of this we steps as organization process, taken an while over strategic we have we number the execute
to and as customer improve more distribution sales net American generated business. business loss we consistent when growth the North contribution and example, a of increased profitable forma on in early prior our our and XXXX efficiency progress our to organic commitment QX, effectiveness excluding and performance X% In adjusted in its made the distribution year. modestly pro compared delivering EBITDA For to
corporate several much we by in XXXX winning far thus time year. multi-year and in and largest customers our accounts believe the in compared second with to last into new position market as XXXX, renewals of healthier is half of this place And our entering a
highlight business, sales by delivered as is same-store seen prescription point would out six. slide I Another our on accelerating management
year we to engagement even drive pivot last decision on the utilization a greater from late an our customer client toward strategic organization to As seek reminder, as platform. enrollment-focused made and we
growth COVID-XX provided stronger are and we efforts initiatives an the testament tailwind in our our year out cohort net a ones to While of launched organization. the entire compared year-over-year performance across internal prior incremental March, as this sales XX% late to to our XXXX same-store
manufacturing our better These our and software leveraging partners, workflow, integration e-commerce our efforts capabilities. improving enhancing marketing include, upgrading and the experience,
with QX prescription compared successfully the management Importantly, year-over-year and business XXXX. continues scale operations their sequentially to improving profitability to both
could With G&A during expenses. the support improved also XXXX, the and started third-party successfully we advisor direct identified that of and significant in savings initiatives overall execute we external brought from year to sourcing QX earlier deliver indirect this have against the
activity centralize purchasing global scale, and we further and operating leverage coordinate significantly. our our to expect we improve As efficiency
product innovation particularly continue today, in ability also service We like prioritize to drive base. engagement deeper and times support strengthen and to customer we investment in our additional with sizable believe capabilities, our as
to respond webinars COVID-XX we the care discussing continued and for help pandemic, series and managers, veterinarians strategies featuring leaders, including created resources practice industry real-world deliver practices, For use during and by veterinary thought of owners a example, specific launching tactics.
we teleconferencing management practice, In also information embedding of management communications across global prescription client our suite capabilities XXXX, April systems, secure solutions. and video began
their clients to of facilitate the visits their telemedicine first and customers telemedicine And new are solutions. provides were that way than that able using existing proud we between to their This patients launch we Covetrus for easily seamless weeks accessible more by and remotely technology service within clients. X,XXX a veterinarians our functionality practicing the and
I critical and pleased of a talent this to retaining culture Lastly, ours a is shared will paramount am and to building continue And as success. recruiting has be several focus it on announce developments of to front.
as of we distribution afternoon, Foulston announced Officer, Matthew a Malenfant business. North as American Officer, issued as Steve the Matthew In Chief release Information Palmucci hiring Chief this our Financial Global separate of Global and President
transformation. thrilled are within roles impressive and of high-quality critical through of in these each periods to appoint We experience organization, working our whom to bring individuals of
employer we positive a very our testament of confident and now is to a to brand and our addition a industrious will for that continue their place, charter have forward leaders Covetrus. team to group I'm momentum continued in path and talented It
are commitment Covetrus serving clients never address experiences centered Now, these delivering and customers how future approach better for and outcomes preparing recovery start, as we for wavered, to well and let near-term their remains financial customers. on as has growth. on To and our uncertainty and our me COVID-XX's eventual our impact
control this philosophy still momentum believe executing We within the during our March to we to our and as outlined took strategic in and investing innovation costs against served pre-release, business of the net the while has sales plan. softened action into as necessary our team's last us weeks QX well, and of maintain month in capabilities April few last
recovery times professionals in positions successfully We in, invest believe animal these toward a weeks look our global as serve months to during and well we us uncertain ahead. health and the ability support
owners, the market core pandemic, opportunity believe trends with the central technology stay some of facilitate to drive for we including embracing to veterinarians could and pet to our manufacturer strategy are to our growth new and business And partners. customers our emerging tied connected
net consider a services at experienced our global impact business, on and softer visits activity. As supply lesser practices financial veterinary clinical sales wellness from extent, businesses our impact and from we negative to chain near-term distribution the a declining related
ongoing XX% the over set management was As clinic seen recovery. weeks that presentation, ending showing on U.S. platform visits, the mid-April, Xst. for a slide through more from that veterinary example, of X,XXX of March indicate late last approximately May down little Patient a data prescription leverage during in than signs an trends seven accompanying declined XX% our of practices few the traffic to week XX% with
week our Similarly, in year-over-year trough week as the to supply XX% mid-April, the improved the year-over-year for May net week-to-week early decline during line the organic to ending during seen in Xst ending XXth. also slide X% the an with global chain our April sales business compared on has decline eightX, trend as since experienced
year-over-year pace a less sales during May chain have world, ending only week net actually markets in as APAC emerging or the impacted the Importantly, and and were our declined X% the at than X% end markets supply America organic either increased year-over-year faster rest respectively. North recovered these Xst of
use Choice organic track in office in visit month in legacy sales deterioration net certain expectations veterinary the April, This practice products increasing XX% is our during QX. during continues business. client of to momentum seen impacted the with business year-over-year specialty that our the Additionally, trends ahead our a in of despite of Vets excess First continuation
The Covetrus of historically pharmacy growth same-store practices strong net Covetrus. sales owners veterinary from more their growth in a purchased pet of service be XX%. to by online as engagement which have that including prescription through driven platform, increased well sales, fantastic than practice XX% grew continues April, year-over-year as not year-over-year represents management This XX% by powered
been also our e-commerce. to owners has to recently, manufacturer these our competitively to priced pet has support encouraging We be compared see new pharmacy increased pet to us the clients. and to as online owner traditional with partnership versus which veterinarians service expect engagement similarly behave allowed existing very It in
Covetrus total our if pulled X% organic that markets, sales would March declined and only incurred into year-over-year, in not QX forward stocking non-GAAP of in we many more April stronger than believe inventory for sales net in the been net $XX the as have activity reported. Overall, which result international million previously
forma markets net non-GAAP and And April healthcare in relative of year-to-date near-term a category compete stronger operate, nature animal attractive businesses health capabilities. to headwind we with was as still growth in the perspective, highlights our organic the while which other additional compelling of to global the of positive the portfolio value-added the likely very X%. in positioning performance trends strategic through connection face sales which our COVID-XX, we are markets For within compared
the our strengthening in speaks provides for the Additionally, of years it companion connection resiliency categories growth human foundation ahead. bond, the animal in to the which
animal since and while provide will taken remain we expect to approximately Longer $XXX as net described our by XX enthusiastic April short-term, which pandemic. that position term, on the balance collectively global well liquidity March execute levels strategy the navigating reduce as prospects debt to we against slide us health compared sheet we Xst, additional million and in the of the recent about nine the actions market have
Our are in is ongoing innovation and people differentiates investment is focused, and our team our balance stronger. us, our now importantly, clear, sheet priorities
capitalize to our We in recovery well-positioned the to opportunity. and are accelerate path our are market confident strategy and and forward long-term on
an over Lastly, him integral Covetrus five to call our our CFO. He Stuart, over his stabilizing played first contributions before balance sheet. Interim for to like to would months I turn I and significant operations last as in thank improving core the the role has
of us. behalf thank on at you So, glad you joined We're that all of very us Covetrus, much. so
results? QX you provide can of review Stuart, financial note, that On a please our
