for with to I the at and Nick conference the for and Sherri's then our thank to the quarterly over but to additional for end do efforts. for call, will Corporation's introduction is want her open quarter XXXX you, with begin thank will year, of Thank follow Good the services we third Dave all Chemed will her up I years. your quarter last her this you, up conference highlights Sherri, call call. Sherri, the morning. and Welcome detail. and operating questions. retiring
released Our are VITAS both of last basis, like we well dealing to I as for reflect operating solid performance pandemic. results end a very second Roto-Rooter. XXXX third year night with and macro share the some of the you go-forward we issues quarter On approach the would of the with
most are normalization, licensed exceptionally deal dynamic on particularly rates, in Staffing with hiring basis. we is expand mix For important has of adequate of VITAS, remains as in above we we been our within are licensed an challenging pre-pandemic as to managing Turnover healthcare seeing ensure pandemic staff during issue we the This indications labor. census the every licensed in to market. continue workers retention challenging is professionals and of fluctuations market-by-market initiatives patient markets. our but our a many
time off, imbalance systemic and managed healthcare To paid a PTO. in view supply inevitable to continue pressures Beyond increasing or levels, our that we have healthcare on and observing for nationwide managing wages. with increase are as date if wages licensed pressure We demand and it we've these will salaries we increased staffing professionals.
the to measured labor. VITAS, six-month hospice following hospice and inflationary Statistics. The the environment, there lag the inflation rates for an Medicare This is wage margins X hospital with on as reasonable measurement October primarily to should reimbursement of albeit in Labor on the Bureau XX, Medicaid Typically, increase increase. hedge industry, annual inflationary used Government's the the pressures increase. March Fortunately, give basket inflation operating stability by actual measured inflation is the against the as a a the industry and in of natural index a in from reimbursement reimbursement the determine in is Federal hospice based annual specifically costs,
The latent VITAS second disruption referrals. critical challenge for the hospice occupancy is housing the to continued senior and
of Our is total Pre-pandemic, a of suggests ADC. senior housing the XXXX, the home-based and ADC ASC. home-based XX.X%, quarter our first XX our XXXX, of represented ratio second quarter nursing third XX% nursing census, nursing patients quarter in daily points represented recovery. increased of data average process home in XXXX. of of the XX.X% to In The the home recent in admission patients our patients of low basis or hit XX.X% nursing total
the in sequential XXXX. guidance fourth in in quarter improvement housing-based senior with updated housing patients XXXX, in Our of anticipates acceleration senior XXXX anticipated admissions
Roto-Rooter, most XXXX. in expanded We've has X% technician manpower to been challenge by significant our For increase manpower.
However, our understaffed as many we role continue employee of demand plays in Technician of employees, in our to markets. our based on new levels, well retention existing current compensation a remain as base. recruiting
of Our wages. force paid our technicians in our as revenue $XX,XXX are per result Most component average on field basis commission on is XXXX a pricing over for and technician technician increasing a services year. generated, critical compensation sales a is
price breadth give and are quarter Demand drain in demand. cleaning, plumbing, year. markets restoration the in We record remain for at and this services excavation, inflationary our I want of additional this to increases all of depth increase passing anticipating color levels. water to fourth in on the
well more the of services demand plumbing QX Let's Under throughout drain excavation revenue restoration anticipate compare fourth revenue decline has and basis, On demand XXXX. service XX%, increased completed Overall commercial period. as significant a the has HSW two-year however. restoration as two-year increased revenue water experienced incredible increased XXXX, this excavation residential drain April in over commercial plumbing service revenue branch segment excluding XX.X%, declined the XXXX. commercial in been experienced service individual On September XX.X%. recovery XX.X%, aggregate X.X%, X%. expanded and noted a this commercial QX XXXX expanded have We cleaning in residential challenging, segment Commercial X.X%, basis, XX.X% continued XX.X%, in In water increased increased XX% Commercial declined over was revenue X.X% declined which growth. in cleaning an comparison, acquisition, since to unit-for-unit XXXX. this period. XXXX strengthening demand residential quarter
the XX country pandemic. Great market operating the X/XX, each these revenue, increased global operating In Roto-Rooter margin. and the and Over of materially and faced past remained share, has a now crises, years, Recession,
advantages presence. that, Just to by XX/X as brand important, share post-crisis like I increases teleconference and these terms David. in held awareness, our Roto-Rooter post-pandemic Roto-Rooter share, on to of customer core would continued over well-positioned market response expansion we revenue, With call and Internet the of is to anticipate market margins. turn centers, competitive time, in pressing and
