you, Thank Kevin.
quarter. our be changing We presentation will this
portfolio. do questions. will the we the First, dive on I’d pandemic. COVID-XX before financials like Then loan then, to the address a your overview taking of deep to quarter a quick response And lastly, will for our our do we
Our as thoughts services providers and health state. to go all by providing and the frontlines on those the care to pandemic, as our directly the essential impacted COVID-XX out country well our those
will be the role also the strategic military the here the anchored the and be until continue though has will Hawaii we continue normal challenged important will The can of lure nature never by new be to The tourism and to will this new before and economy Hawaii us. return situation like difficult. be faced spending Pacific tourism, it for government a of as high. Unemployment is to normal. a in
their days. it XX been The going over significantly Talking people in and been few has down lives about Hawaii. the the has just under XXX pandemic, here sadly cases last total lost
zero several day seven Island than last cases. Over of days a actually been cases there’s the and seven days less the for Oahu
So yesterday was X.XX. of our transmission rate as
local There the governor myself administrators of small several working Head including top his person reopen to being and aides as of to circulate is industry, Head Senate, the as the Hawaii on House, business group a freely, well another the the develop far are is a to economy to to welcoming that Hawaii. healthcare from the on state both the people line to get begin people one back as as of plan and able really of important recovery process. our This visitors
and very has in we Bank take doing role this Hawaiian We First been play Hawaii XXX years an for that. important responsibility serving seriously.
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higher to call areas processing, closed XX% and mobile channels for volume would temporary them center those our this et of XX the employees situation branches, have is We people volume you high PPP be record it ATM to projects and from different are whether most volume of XX% cetera. working Teletransaction a like about expect would our support about move home. down in seeing all that usage, and loan
soon. PPP be phase for should serving center which under to about proactive very $XXX we maintain starting We also X.XXX case for been have just and up about we the up customers. We right set also the happen something redundancy million geared have a next applications in processed should operation and program separate our just very are
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thing our cashing non-customers any in waive doing trying to support as community cashing checks for stimulus support are fee to customers we for the to have go are and we you so to the we Another for need greatest really those check check don’t businesses.
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knows of liquidity Moving to and economy, one team, crisis slide little virus capital. because enter balance high longevity the we I impact three, will while and strong ample management our of this has levels with talk the bit no sheet, the severity a about a on
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we really are State So of commercial the Hawaii. the for bank
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of talking here a of a about slides. like spend four, attention I little bit couple didn’t I mention. slide will I to individual just that time to your bring already On things
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office down million. multi-property which of average properties District L.A. an exposure are size $XX mix of Central is A with typically and large pools Honolulu Business West a and
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go to page HELOC, to residential, I’d which nine, consumer are loans. that, With
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have recourse recourse the dealer. or of means car the car that to you back So the seller
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in Had area, well. know this good the profitability cycle. good very experience this throughout We
collateral so the the have you you should generally lender, to We the if you ship of have the access of can’t the across island need advantage without approval it.
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I on the I to like a Ralph. about have that, All would move XX, our over to deferrals bit talked turning comments little before page to
to relationships. We deferrals. well to been We is customers our manage have of needed our take outreach think risk, an as very important very, proactive that in care our as this way
easy made it to consumers very we defer. So for
in the it exclusively businesses. many are they that have We to auto, also but XXX XX,XXX was why reached available. consumers, out sure That’s which make we the of not and to them knew
them a of calling the on I lose did and slide back unemployment, really thing they making job they third did going, the this outbound on to their get through get we and really reemployed then -- the business is continue sure get liquidity so the opportunity lot crisis also up that carry is get We give bullet, important to can and payments. the this think crisis make their if the to to
thought single and loans particular, was to to reached make. and in dealers chose decision to Auto of virtually we good the a their them them commercial out side proactively we every on defer one that
turn will to Ralph our to it I cover over that, CECL. With
