I'd to call. our morning Good welcome and address On like today's three earnings call, to topics. key
begin our customers, communities, employees, by how we the supporting while are update I'll providing First, on through and an pandemic navigating our COVID-XX business shareholders.
few first points like initiatives revisit our programs. financial strategic a I'd And comment like about and on finally, to key Secondly, several to briefly performance. quarter I'd
team through develop continuity our escalating XXXX, at collaborated and and to crisis. a the this plan. pandemic pandemic ongoing of a business Our pandemic went company's simulation management response exercises stay plan to to existing Dating our back team formal F.N.B. pandemic front preparedness with enabled
place. was thoroughly formed plan the of comprehensive sustainability the currently process, ultimately and foundation evaluated in this During
banking options commitment able their played in were who ability for technology convenient not to a our our digital to invest our Additionally, to our role critical provide customers ongoing in leave channels and homes.
us establish XX,XXX business week's applications to handle one investments in technology Our build enabled just automated process to time. Protection an also and SBA Program for Paycheck the in nearly
in efforts processing of loans. Our $X.X round those representing funding applications and approving in first billion XX% the of resulted in
anticipate applications the round We of second processing remaining the during funding.
mentioned, both available I setting tapped called appointment and F.N.B.’s one when began. into had customers COVID-XX of Phase to specialized keeping communication in As of previously able audiences established centers. solution employees, quickly of are clicks-to-bricks our for and We our online both and the technology channels offerings make any we contents We introduced updates. initiative strength informed
to resilient response attitudes professional, remains has financial each employees’ and a communities as other, bright health our the while ways They're health, Protecting their safety in we our navigating and our been of positive, these times. health Our compassionate, light the to exceptional. helping employees their and address been have to find unprecedented families. critical crisis customers or being well any of this impacts
paid caregiver For to with program. expanded leave existing lead paid also up F.N.B. days example, and team our our XX provided
continue provided Additionally operations our hardships and any who payment from a employees with that coronavirus, areas essential to ensure the assistance frontline in on financial assist F.N.B. our to the resulting receive working possible financial customers vital services. special to
work to also of investment approximately position. making half about our speaks remotely, which XXXX we remotely This to the also working where accommodations infrastructure. give workforce We and colleagues infrastructure employees have technology appropriate. and our IT by capability in IT to largely leveraged To-date our ability non-retail represents
our benefiting in F.N.B.’s our clients began food $X Many out to to providing has provide reaching researching COVID-XX, vendor of COVID-XX. our foundation employees headquarters As response the we million and and focus supplies. essential F.N.B. and services been relief process our supplies on and to vendors, assist communities, to our new our vetting banks using quickly medical medical committed communities to management combat to County offering provide in team Pittsburgh that Allegheny support
we appointment-only our drive focused capability our enclosed branches, within up respect are With on platform. setting lobbies by which reverting practices have our appointment clicks-to-bricks services, to retail the supported to
As can XX/X challenging to and of imagine, you a in monumental commitment sustained team the our this required operate effort. employees leadership environment
I'd while the to abide for actions taken execute commend they've measures by our our continuing like employees and to operations. safety
priorities briefly our key these me let performance. actions in first place, on and comment pivot With and quarter
performance Given all this remained happened in quarter, our core solid. underlying a noisy
to provider to approach maintain cycles the our clients. economic and varying is serve philosophy as Our our risk management through capital to primary
many F.N.B and F.N.B. difficult crisis. the will to actions reduce our This economic well be we risk like position philosophy to balance taken have a sheet environment. While move should we and banks through strengthen current subject the as
to the and COVID-XX EPS quarter’ and included CECL of and GAAP items Looking reserve under significant results, from build of the adoption at the these at conditions. bottom-line $X.XX $X.XX corresponding related macroeconomic implementation primarily impact
March, by our million results saw Average of deposit top XX%. were pick than grew $XXX loans as commercial strong fee-based in to revenue growth or increased businesses. line with The activity growth positive X% solid and million and driven loan in more particularly we as up $XXX results C&I late across
increased an bearing the average Compared first to to I'll was average of balances leading growth impact of with anticipated improved deposits note deposits funding mix. from XXXX, to X% in liquidity X% there draws. quarter limited non-interest
quarter. to were X.XX% a margin expanded total trends million higher the of revenues record the in with fundamental capital growth, strong strong improvement point to by The in cost net markets interest prior non-interest levels $XX and loan another quarter. basis first of income funds The seven supported setting in accretion compared
more quarter the with up than non-interest million forward. income income mortgage interest pipelines excluding mortgage XXXX totaled valuation, banking servicing strong underlying and on Insurance the from mortgage our significant the moving in of XX% rights, also first changes $X.X performance. in income Due to had rate includes environment, million significant impairment banking MSR $X.X shift of
core as this beyond the basis, detail compared of the stable to crisis. continue Gary the a disciplined details Vince and and expenses and expense move more a will remain management on and we financials on fourth quarter will top CECL their implementation provide to be remarks. On additional priority
to With call turn I'll the Gary. over that,