extraordinary X on been commitment current has our few and difficult recognize I has by crisis navigating Thank for want our you. health unwavering with over months. everyone. focusing hope crisis employees you, are also you Lincoln and past Chris. morning. Good on the staying Lincoln their thoughts priorities. been We the are safe, The efforts to
our what doing of employees. and protect First safety we can health help and the to foremost,
the of And help and operating our our the COVID-XX. business America overcome challenges partners, is interest of third best to in shareholders. customers, is the doing Second policyholders part
pandemic spread business distancing Because and setting our our we emerging to investments, has this restricting In to the the to discussed began and and of reduce planning started including taking monitoring the of eliminating health been a for Early social the with the March, home significant our our which threat, of guidelines. XX% employees meetings on, limit Lincoln of travel, face-to-face connectivity Lincoln virus model actions and communities. continuity we work-from-home moved and from digital family employees help have within excellent. you, working noncritical productivity
high with always our our and the at commitments same we have service difficult We to standards delivered. customers have time maintained during partners this
to company. Finally, honoring our actions we remain committed as our responsible namesake through a
get throughout work Our help commitments to communities foundation back distribute to food a are has operate sponsor bringing of we faster. significant companies financial and together People we + the help as Connect Work made where to founding people
This I briefly handle morning, on remarks Lincoln, to results are and touch impacts going current we our the will cover results the to prepared and a period to before potential environment then position. little quarter and strong the detailing differently. financial greater uncertainty. have in manage successfully with place actions through the Randy our this strategies along first detail, of to we speak will in
by results quarter unaffected first solid and the largely virus. were our So
AOCI quarter again, to plan, per and are environment, strategic highlight a history, earnings quarter’s over operating variable and in as in rates, that. positive we is our gained recent to VAs with long-term this our different exceeded is indexed less grew annuities. it guarantees to annuity, demonstrate which execute While and in important once variable we now on without sales the year Adjusted VAs that continue as equity, results, and sales X%. The for year momentum. were doubled prior quarter nearly compared much interest to return top strong annuity the up both business flows Notably, of time we of generated on increased in operating excluding a the quarter. prior fixed had XX%. over X% net both further revenues of the digits share and Adjusted Net guarantees a first produced line sensitive we bottom the mid-single flows
We expect space continue expand to this producers. new as and shelf we shift add
In were biggest rates Services, again Retirement in growth line deposits the the drivers. and we the Plan once in positive prior Net with period. both strong quarter bottom low being withdrawal versus grew the also top and recurring year flows
high a model tech-focused and in us distinguishes markets. the service high-touch, is from competitors Our target differentiator our
these times which more for now outcomes are plan positive drive participants. We important sponsors and uncertain capabilities are to leveraging in these
of Turning income operating to the compared in the grew single Life Insurance, XXXX. to quarter first and each operating high digits revenues
leveraging As maintain product decreased in offset portfolio, and our prior sensitive year part other focused diversification. to and to strategic term, were remain on IUL products, as are to which expected, product sales actions. pricing rates the by by We in in broad compared focuses less increases declines driven interest
Lastly, year-over-year, renewal are efficiencies. on and year. prior the decreased driven higher over improvement rate expected Premiums persistency, by increases in premium This operating than mortality. Protection, from growth strong primarily Group income benefiting expense offset combined with
will positive ratio expense improved when the first the which long-term our demonstrated Liberty results our again, be the we crisis In the continue Our to of acquisition. success critical basis synergies short, XXX achieve we quarter, saw as points to initiatives, health from strategic strength the in subsides.
the current came position sheet heading the and crisis it situation financial of important we our recognize to a crisis. and balance into is businesses environment, in we markedly favorable that shifting Now, had a this into is global in more strength than to
First, that mix have are of diverse on scale. we businesses at a all the businesses,
blocks, stream combined an recurring in with persisting and nature with XX% long-term each liabilities, results attractive in-force highly the revenues revenue predictable of Our of over year.
several being of actions shifting from coming our our for benefited mortality mix. years from also sales over product sales; past products, to single sources. to more and morbidity represent to and have We markets capital now This reduce sensitivity than of the achieving target strategic the taken over and diversify includes which sales; no XX% earnings XX% total total XX% our of non-guaranteed
in topics. is investment management Life vast we securities in let requirements. Liquidity grade strong and liability On address have portfolio our balance subsidiaries investment the our sheet strength, asset strict publicly of majority traded with four Insurance me very
$X our our cash our holding and due next have XXXX maintain cash billion debt the subsidiaries corporate committed interest years. from additional maturity, X used more meet that flexibility dividend. which makes also the are not might for almost to pre-funded million $XXX any Dividends maturity of we than current and We facilities, expense our sufficient of stress shareholder borrowing with flow the have manage of can level Life which develop. be At have to company,
a the $X.XX line In borrowing un-drawn committed addition billion of also can we to $X that noted, which be just is for I billion of used general purposes. facilities credit, corporate have
years rates selling reduced has over Our low have rating the past The in greater X market factor shocks. that been losses credit the downgrades. under from the equity interest as and been we both potential improved deterioration actions materially de-risked risk testing, which have This our rigorous securities of stress credit scenarios. impacts has and of investment portfolio stress results have
having and focuses Our and our business shareholder to stress financial issue our ratings planning not franchise, strength equity. on maintaining dividend preserving
the economic we are and from of to given the our trimming we buybacks its potential on portfolio. can the stress steps comfort are capital slowing these and outcomes tests, our current confident wide capital and virus consequences, investment more and we most protect Despite share and our in additional further reduce including array Based sales the second taking positions meet consumption; position, selectively quarter improve to suspending longer; for possibly goals.
There are where we are other impacts see seeing or direct COVID-XX. expect from areas to
claims virus First, experience mortality and including the impacts. from morbidity
beginning and a not impact an see claims balance sheet experience to quarter, We the in quarter. but second COVID-XX in Lincoln we virus-related the expect many not do event. for our an claims expect first mortality be earnings We increase
we seeing of and terms slowed. increase claim long-term short-term disability an impacts, have in disability claims, In recoveries are morbidity
As will in larger COVID-XX and within fallout experience have claims our economic mortality trends group and the from a believe we business. a result, impact life morbidity
stress as to consumer due hardship missed is payments changes premium The second XXX(k) or financial area withdrawals. such
for premium mandates We state-issued hardships following are a those on COVID-XX extending appropriate. grace case-by-case basis with and payment as related periods
CARES the a savers. We loan do. not these right meaningful seen fees believe are things in retirement not we and on the large and eligible activity withdrawal for are to earnings. of programs initiation to these we part As have do waiting have them And Act, while early, expect impact
solutions. customer distribution industry-leading The and this crisis third distribution area We is disruption. entered with
over space Our months. XX led product breadth selling Lincoln the and to XXX,XXX individual over shelf past the distribution producers
to have environment We distribution all channels. across sales virtual our efficiently moved a
is asset digitally have good. most result in which very insightful receive with policies investments made testing. to adopting XX% rates incremental tools high and these applications cases. training customers digital marketing We fourth, The with us our with virtually. issue very business increasing economy remains Interaction impairments, resulting our are will at downgrades all And customers in in more said as by enabling stress a effectively X,XXX appropriate materials. we some or armed to take-up have ability the tools our in customer-facing our downdraft credit sales Also, launched conduct level, have are and digital and is I professionals and anticipated
Let me turn to sales.
sales and have for growth. reflect were highlight first distribution our good seen, which you our product potential and sales, solid quarter As positions long-term our
than levels several we However, will in quarters for what quarter the be lower saw at reasons. sales in first subsequent likely
amount low or but invest supported have decrease they cash and understand growth make capital products on in Lincoln, our decisions. are we not situations rate this a We being more seeing factors will on the we cautious free in be several return increase raised Also, environment. few flow, and to could a customer products, value shift and their better prudent of the interest economic immediate cases, the try capital prices suspended environment. purchase in current own meaningfully consumers where companies not at These as proposition in
on last by been returns more MoneyGuard. in Since been guarantees, annuities, RPS products me returns rates. and by variable our Group our that annuities fixed and and Life include year, affected we lower with have businesses Let affected business touching interest by has as respond rates. the uncertainty. primarily affected re-pricing particularly life are low of have in strategic economic Annuity beginning increased This on to universal and interest been expand concentrated approach Products to new less rates this proactively where are actively
shifting are to requirements. meet that exceed products emphasize We or return also existing
variable products to without maintaining of that our line, earlier, great capital return solve focus VAs As indexed and annuity our which guarantees, we momentum, trade-off. Bottom continues sales going enabling capital. to continue gain sales on are while a returns on I sell achieving needs to guarantees is risk, overtake with to of consumer noted VAs appropriate
the in to portfolio are a to well-priced We product a which industry, position the fortunate the in products, demonstrated of having stabilizes. and add initiatives capability as long-term sales proven should a support new economy of ability broadest shift growth all
Lastly, the credit allocation been I proactively earlier, adjusting preparation we credit have de-risking managing to well portfolio, potential for risk a investment money more as higher-rated in investments new noted defensively our as on by cycle.
loan service coverage ratio rated within our example, XX% average For with grade equivalent XX% investment an mortgage of portfolio, the X.Xx. are more debt loan-to-value of of than commercial and
portfolio, structured rated XX% and above. are the of Within AA CLOs
And measures impacted more rated We declining sub-sectors X% to since also below. assets our through portfolio by investment-grade just below shifting is of investment and XX%. securities These or our allocation contributed XXXX rated oil. assets price de-risking less energy in with BBB- generated approximately and than have the XX% $X of mix, selling the actions, representing importantly, billion shifted have
environment. As many of and investment also investment of power upfront, array this deterioration, becomes wide a just to mentioned of the portfolio multi-manager informed our discussed. testing model of the stress evident current in I scenarios our assess the I rigorous actions significant more has credit involves The
since We a managers the portfolio. of extremely adverse analyze to basis, of asset classes across have all leveraged our COVID-XX entire onset suite a variety name-by-name scenarios on of the in
results test we an be ratings losses, currently our the be and plan below increase we in migration expect While impact credit to do will and financial believe manageable. significantly stress see
the impact unknown. economic remains closing, in and from fallout So COVID-XX the
financial we Lincoln’s economic similar the existence, including However, XXX-year throughout leading team crisis. difficult has a have history challenges, and our overcome of management through environments
crisis. we for us and, I learned noted, lessons prepare this taken valuable since to actions have as Importantly, well XXXX several
that While drive earnings we strong, capital planning to our we stress am have and are with positions we expect confident will value. and combined place, financial are and our actions decline, liquidity long-term testing and shareholder robust strategies sales are I the taking in
now call will to I the turn Randy. over