quarter. few to key verticals, observations some last Thanks, trends, the general and a about performance regional during Randy. make distribution about also give quarter, our operational comments I'll Similar
month earlier mentioned, rate were on for business continues of that steeper Europe And we lift versus and lead clear business back saw improvement product on to recovery. solid were and quarter, we far off get saw on From got QX. the full year-over-year for nice way the month XX% Europe order a the countries decline did we XX% benefits sales regional the our more much to IT&S improved, decline we and in It's for see sales see teams perspective, over some face the to added out Starting our really Cortland. during distributors. as sequential many improvements our move some then our able as as tools more the did at from Slide I'll as of First reopened heavy quarter. engagement. of in service face Randy to We’ve wins X, value and road,
may inquiries and on in experiencing we're encouraged to other to areas orders UK, that seem but keep We watch rates, a really continue the that spikes close and Spain be be the infection U.S. September. many be but cautious distributors still the about as a positively to continue and reopening. improvement customers here bit saw and over also lag we QX in sequential Canada, trending In
Our and thus we're far. pace normal hopeful the July sales we in ramp can order we're trending road more Again, up customer to rates back on team our began get that positively seeing September QX. at a here calls in
A COVID distributors different remain eased countries Turning then restrictions. rates the forth in and due Pacific. again during our closed restrictions of region in number as entirely retightened Changes to to government back of created a bit Asia and key the quarter. a
driven and upcoming exception rate are the travel that and at in or there. I year The shutdowns country assuming trends one which reoccur. we're spot near very one significant bright levels We no and China, prior expect improving are a region the performing eased faster improve as continue is to COVID guess restrictions at we months in
Within little as power you continue challenged this lots distributors and in channel, especially stay COVID tell a continued distributors that Within and tools talked and selling to are general, end in to with western And larger drive the we as bit we teams quarter, to their promote demand as gas, to verticals, and in to last to to really our In to PPE and primarily of marketing can quarter. drive and activity regional being positive I Our construction, driven and nuclear, traditional smaller employed. is ore. a distributors national did flow throughout with distributors. and online digital and the South especially keep Enerpac slightly infrastructure of copper Enerpac distribution our non-commercial and but about can through strength well U.S., as and I our at generation, seeing rail other aero. general faster iron within products seeing by continue markets. work be related single and we're of staffs recover hard wind imagine, shifted as wholesale many use connected creativity retail Australia some key and and both helped cash many than campaigns train mining, products pace customers our you our see to the America Oil
are that quarter up things worth the trends, few mentioning. at looked we popped As a for
versus the First, rates we higher with dropship levels. continue associated see last the inventory year lower in distributor to quarter,
top see ordering in normally is or addition, to other that program either year August looking distributors bonus marketing driven numbers thresholds. we In by not did volume stock up reach their full significant to
and absent this take to the year. where our pricing occur from distribution to actions that those decided pricing September normal Additionally, not we get orders prior typical we actions
eye on have our in As and trend of quarter concerns And September their here stock we’ll have to some continuing the seen ongoing we COVID calls many keep in mentioned, spending. close QX. election have in relative from that this we're the upcoming major -- and them them in distributors hearing Randy many we to caution hearing fall some a we're and obviously finally, exercise this with uptick over of over
the delayed. a but Turning and softer us contributed to borders parts quarter some major to part to was challenging as of in Slide world, MENAC service. result. in countries quarter Summer in many weaker our a projects remaining drives region It normally heat to continue closed shifting and of lockdown, this region saw a be in for remain X we partial many the also
online. off a service May. that and On Americas, believe COVID project significantly we as the business prior the now oil Looking halted seen is East to We of sites and delays, we're about have last impact ends. Europe turn expect year Middle emergent especially restarted, status spend more the of in major and at jobs do limitations the saw our still to before QX world quick talked companies their we're amount encouraging, and We positive in we these those back the is scopes on and up customer their some year. have fair our access budgets driven as service pandemic our to around or were that a popping started the improvement at the the softness of price sequential primarily revenue the Even the versus work In look now spread in and back Caspian project overall capturing shock to despite come note, full April and that here in meaningful would sites. several then by results. was
to to customers’ less Just these gas they service the get susceptible as the and is reminder, done primarily assets outright viability a not to world. generally are oil and around to our business these to tied projects of maintenance as our have cancellation CapEx major and requirements ensure
sites moving like this that spend majority decremental our apply performance. Tool these rates, logistic and ability talking rates, Group’s this sales flexing of lean to controlling our the remains and significant really vast about and year a a of a pandemic of social contributed ways, a the world-class. From harm, operational SQDC to spend, our cost margin and it accomplishment In year on obviously us solid priority managed and Before the we around labor proactively the our effort. minutes order so has variable results talk efficiency safety, which top ended our for teams principles calls. our few terms and which this with at perspective, Cortland, in many through I'd world the results often performance is global volatile by result about quarter. to volatile volumes were zero challenges and tested lower team Enerpac Starting to The tremendous
terms pleased achieve set change all to demands, a really the the our I'm at see In on metrics. our step flawlessly quality to at of improvement to year quality to most quality, of customers’ beginning and deliver in of we the and our of facilities out
Lastly, quarter reduction detail started with we're we more lower and in by comments, in this Rick his some the inventory the seeing. targets aggressive will demand driven cover
industry time on Our time significantly customer teams a our levels, strong metrics this job fantastic expectations. same challenge the meeting inventory cash manage helping and our leading retaining us meeting delivery and at did delivery reducing by
did, team during and Randy quarter the want as really a all their again, to So I work. thank entire tough for hard
and ropes medical with industrial Now depressed a from on resulting delays. market. XX%. combined ropes impact was decline demand lower marine industrial activity key soft being Low to driven, continues business the trade experienced quarter in project COVID the the caused levels Both several primarily markets and The business Cortland. the heavily port down by the
over saw On started and medical we to resource our issues going financial bed to uptick Rick to our to QX, business which With the come inventories. an medical customers expect for and business new due side, deliveries halt low not I'll into call the year see improve the in do up to We fiscal availability and QX grow into some as commentary. industrial well. have in and drove to our that, recently COVID, continued turn