Good everyone. Brian. morning, Thanks
to on You and summary I'm our Slide Slide X. QX can X, begin results of going see the on
basis XXX a billion reflecting In from and in and EPS X% strong cost earnings more quarter, QX, modestly diluted return capital. points EPS. common but net XXXX $X of the in on the in average return lower of we equity a in income by QX above remained XX%, assets of shares. offset X% tangible increased fourth reported $X.XX on the reduction than company's well Returns
on pace. Our that in a market results low progress can at were managing an control driven and we by gaining single-digit focus solid grew what team's our and economy share
the QX, in and remained three control. quarters. loan over benefits lower the to Client aid again negative the offsetting impact what solid, allowing stayed past can on focused of In activity of we short-term deposit growth rates we
healthy in quality. to We asset also see continue spending consumer and trends
in from negative FICC we more a a environment ago. experienced year nice trading Lastly, a rebound
compared the set by was average was with deposit Sources of and Liquidity growth of end the Market X. trillion first let's the with and growth in QX, at balance both lower to deployed the debt the the sheet the growth. the were having Slide funding securities. on stage, Global balance So from to $XX loan offset billion, securities growth, of benefited $X.X as flat modestly grew excess most as loans Overall detail turn $XX Deposits assets. Liquidity sheet Global relatively improved, fund billion starting of to
QX, $X exceeded improved return In of X% in declined billion, by share net from per driven which repurchases has $X roughly billion book the excess declined $X OCI dividends, the share equity Shareholders' QX billion earned. capital. notable XXXX. value we returned by and $X.X billion, $XX.XX mostly through of capital
capital excess I standardized With respect reviewed, to X.X% requirements, minimum remained above regulatory above but our metrics, we by CETX just XX.X%, comfortably the to well our return remain decreased the requirement. driven ratio our minimum of
Global Our increased consumer risk modestly assets weighted and from Banking growth increased exposures. loan
ratio remained TLAC our requirements. comfortably above our Lastly, also
activity at grew impacted Looking Slide average balances, client $XX year-over-year. with let's deposits how X% billion or Average deposits start X. on
basis we year-over-year $XX more For a grown X.X every on years quarter have by now, deposits than billion.
deposits consider mobile preferred capabilities, and X%, believe centers to value grew convenience balances, be we checking the much continues growth financial Banking as But leading by operational and core which or ATM our our of led customers. unique we customers program. $XX and Consumer of reward these networks, of billion be this to the deposits online
GTS and deposits we reflected deposits year-over-year, of Management or deployed Global couple the and year-over-year. both X% the platform, Banking billion additional or grew bankers over have billion past years. grew Wealth X% strong $X our $XX
average at Slide XX. loans Looking on
consistent year-over-year. than X% up $XXX pretty were activity. Overall billion of loans see client You more average
$XX consumer as loans billion importantly or in loans and X% X% X%. More business commercial loans year-over-year, our grew grew lines average grew of
Loans hand bit continue growth As a market I range revolver you quarter the loan clients right a middle bottom in note, utilization would fairly chart, grew stable broad-based. of responsible can to more to moved balances demonstrate growth. the see lower. Commercial XX%. linked consistent But we as was here
to the which I lending decision small to on balances, growing long-term within reflects X% consumer; of would profitable profitability. and growth of sustainable note strong as balances, our mortgages. We continue year card promotional less credit stability to saw also also in we growth last businesses pull we prioritize residential back saw
and basis for $XX.X on across up $XX.X to benefits basis NII the was and offset on modestly and Turning QX, coupled little on the XX XX mostly And impact rates QX with quarter, in a loan change. a FTE Fed non-FTE decline deposit rates were of billion On short-term funds average linked while basis compared interest there to XXXX. long-term Slide pricing flat GAAP basis, relatively a was quarter spot average point income. rate. billion, the was growth an The of net in disciplined
with NII of we points. QX, of points of the with basis perspective short-term full-year year. on This billion pricing. lower disciplined had XX rates. deposits to despite XX total XXXX, was In the up For middle you GAAP We $XX.X the remained consistent declined since the deposit paid respect of rate the interest-bearing is basis X% to conveyed
In deposits, relatively trillion unchanged. Consumer of our half of pricing $X.X Banking, which accounts remained than for customer more
On the Banking in the interest-bearing rate Global XX drop the from basis Management, other hand, on decline line one-month the LIBOR. Wealth and with in in and more point deposits, average paid was QX
the to a of XXXX, economic let we flat and move as stable year. start forward, into expectations the Looking rate our environment, i.e. relative me assume rates interest end saying, by
in benefits by lower QX deposit more will than and things. three be expect loan growth Given to as those NII of QX, we offset the than be assumptions,
respect day with have we of to QX, First, less one will interest.
lower expect October rate reflected yields the cut. to Fed more be we from loan fully Second, late
Third, reinvestment rates securities are expected rates. despite yields, higher fractionally to long-end dilute
we equities. in The experience interest expense interest higher from lower NII funding, of client instead this up to typically in reasons; first, typically Global we of seasonal benefit Moving for Markets activity see activity income. seasonally two increased shows non-interest income, QX,
down see led these also clients to their card compared as pay have typically to QX NII balances. QX. in we of lower Both Second, seasonal lower balances, average patterns historically holiday
there, to we quarters would to lower be expect loan the we day the additional second NII driven would year, QX modestly rise and From first in in and than NII So XXXX. expect XXXX half by of interest bit two deposit an a the growth. of continued of
were XXXX and than over $XX.X amortization X% and XX by quarter, two throughout XXXX, quarterly real estate years; Slide operational technology in increased savings higher past of investments as QX people, offset at excellence intangibles. expenses largely this initiatives expenses to the Turning lower from billion and were
operating been but billion quarterly one all in with for We if more $XX adjust the low expense now, have a for XQ impairment. two and years XXXX range in the than quarter, tight range, you
people, that base, a able of we've infrastructure, call. in So maintain annually, billion $XX in buildings, philanthropy increased tech, the costs been mentioned the the despite investments to Brian opening and expense other
the associates to LOBs added headcount, respect from year-over-year an sales increase to number as months. With XX workflows of us savings fund improved past professionals, and the processes our in X,XXX over allowed nearly
expectations the for provided Brexit really costs in our XXXX. in expense haven't outlook, to unknowns from since and changed investments and respect With added the XXXX where it we XXXX. like others all higher Despite of
We in economic year plans investment expect and unchanged. this as billion long activity to remains client be the our environment the likely range $XX full-year as our stable, will low remain expense and
to reminders provide expenses. a few said Having I want to you that, with with respect
$XX payroll to a $XXX low range. billion related First, XXXX elevated to remaining to million QX costs with to is expected expected about the of quarters include of return personnel taxes, seasonally
the Also, we separately At servicing in expected forward a QX, venture than expenses expense is up our change, will told merchant other and included little beginning to impact line dissolution. will it's revenue, bottom both as joint earnings, with single income. in guidance. revenue of rather that JV QX, share in in amount the and our time, This like you from BAMS not and the following we its gross record reflecting accounting operations, for
we move to closer We will update as you, timeframe. that
to All XX. Slide quality right; asset turning on
$XXX credit sold when Our asset some for net QX, QX, loans $XXX that charge-offs in relatively have in in trends now this, comparing remember recoveries totaling environment. QX net quality $XXX that million Total been in to resulted this QX, compared responsible to underwriting in we million charge-offs. standards strong years were reduced million, reflect and even benign and
portfolio. basis $XX Adjusting mass $XXX the the higher, for points was XXXX Provision net with modest net mostly QX card net and both of X XXXX. were those points declined compared recoveries, charge-off million basis QX charge-offs, seasoning to to and primarily expense driven net charge-offs XXXX, only by ratio million XX in QX declined and releases charge-offs modestly
both quality credit both Commercial out strong for break we metrics remained Consumer XX, our asset categories. metrics in you portfolios. and These Slide quality that show On
of to the CECL. couple provide just turning a Before will Business perspectives I segments, on
Our All is into allowance. one the in day resulted you you. roughly increase through line points, $X.X would phased we else basis regulatory XX XXXX. billion evenly equal, last our This a capital is lower with know, in implementation gave in it update as this by ratio CETX but
the starting produced and second XXXX. $X.X billion declined to rates quarter Net Banking the by lower of revenue half XX%, segments Consumer X%. revenue of and earnings, XX. heavily with another fell Turning in income on was Consumer Business but impacted solid as of Slide Banking
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maintaining we flows to and X%. result grew net deposits year-over-year $XX by a billion, billion strong to pricing also driven investments billion, our $XXX while billion, by year-over-year up saw $XX up accounts Client discipline. the billion increased XX% X% average $XX total market, As but of increased primarily $XXX client
modestly consistent this holiday customers loans, asset with last from up strong, Loans healthy our debit charge-off a in was X% and a were by credit down XXX net quality up ratio and year-over-year, remained record with basis spending segment season, X%, home by driven points, year. of a
investments, drive the This continues across of Digital touched which I to continued of in activity to note will in And upon consumer left. and is upper than acknowledgments industry and the I this positive level Banking Slide all received more list XX deposits, of XX. and a rankings trends quickly the loans Turning awards, short XXXX. earlier.
continued Turning our they in anywhere, anytime they with want. to Digital heavily drive this XX. strong and to bank invest a complement network. channel, any growth to our we us, to Banking in and financial to engagement Slide ATM allowed customers continue Together as client as centers way
XX% XX% logged overall our Over this banking of up now that's active Digital online auto XX% clients loans mortgages X.X through of are and mobile or app XX% year, times originated generated sales, and billion direct digitally X% year-over-year. site. our channels in of client of
$XX mortgage car in as we participating digital the The experience year ability cars HELOC such to continue itself originated as the loans transfer And in mobile provide billion we closed shopping, to on from our inventories. dealer the with clients' million X mobile to access respect add with XXXX, to a to device. capabilities, roughly balances ability
share users, received market We mobile its increase penetration payments this with this now they Our million have XXX completed users. million Zelle year, over totaling with surpassed X.X and Zelle of BAC launch, as continued nearly XX and XX% active requests transfers users year sent total billion. $XX million million well. to since and XXX Erica
our to XX% of experience. total our deposits their of are our efficiency million increased year-over-year. over XXXX, X.X gone paperless, of clients their now with use enhancing appointments coming in And mobile digital from banking mobile, customers XX% scheduled appointments app completely make XX% up and have and
to industry-leading. ever, believe stronger move and in than efforts are capabilities engagement customers we past enrollment Our digital to
were rates. by Turning and lower AUM, good across led to conditions reflected but Investment Slide interest Strong growth in the and Wealth deposits, quarter, also Global loans well XX. as results as of market headwinds on the Management
the largest the client this our trillion, deposits, standalone U.S. $XXX full-year Record or seventh margin eighth XX%. and was in pre-tax segment would With bank in topped level rank as billion balances $X
foreign was So of but fees, of offset our when GWIM rates rates Management it, feels the much by advisory platform. Wealth generated from fall, impact industry-leading
from lower sale Net prior absence just and asset, interest comparisons. $X non-core the the the reflecting over X% which a income down billion, QX of of was year revenue from also impacted XXXX, a gain rates
gain, revenue flat grew prior-year the Excluding X%. earnings was and
lower from amortization fees Expenses pressures sales decreased our to than offset costs. investments valuations, and Asset than market lower and flows, X% revenue. general the pricing grew deposit fees which Management more transactional slightly, AUM and professionals by in year-over-year more and due intangible higher technology offset brand as were insurance
and XX% clients bank the our engagement Merrill to online XX% of that Digital private private in – than our increase for increased as clients statistic using to affluent more with continue clients. mobile actively are importance, or platform,
its Moving in to reflects and Slide advisors XX. and Bank activity bank. the confidence Merrill both clients GWIM private the place of at America
Brian as added XXXX. net XX% been household did relationships and more more strong, XX,XXX we XXXX, growth year, than As households this Merrill new private mentioned, we in in than bank has added
the of $XXX increase of right, strong bottom that contributed flows billion note while value increase QX XXXX, market in brokerage AUM $XX the assets, is the flows in client the accounted On balances flows. client conditions, $XXX of increase from for billion reflected $XX increasing billion billion, billion. $X
during Banking driven flows XXXX. equity negative, were XQ doubled billion, shifted investments back deposit year, market from rose the by product of the deposits into declines. clients XXXX X%. Average And flows $XX were following as loans cash which modestly
to by XX% Global Slide improvement and investments income gains. on NII was banking outpaced income capital business in XX. from in decline generated which driven quarter. higher allocated lower the The and return leasing a on Banking the An $X and X% costs, earned billion Turning related net investment
how new reflects and of loan deliver new to the in our franchise deposit few well will benefit as ones. benefit over existing treasury as years, bankers our as Continued to the we strong the hundreds increasing relationships product years These bankers come, continued advancement deepen and adding investments past and for loan of services. coverage, growth add many client continue
year-over-year. on comparing NII we a with investment our and and of focus fees in expanding QX benefited U.S. up This the to last $X.X to add both coverage. XX with year. trends Throughout bankers nearly QX continue year, the X% client at Looking fees, on billion, Slide internationally,
year-over-year involved in Despite equity in deals XX seven a America fees, was six both XX increases equity underwriting based the improvement – Top debt and the market of drove of of the the in XX led in the share Top this for Dealogic Bank point deals, data full-year. upon quarter, and double-digit performance improvement. debt basis
Turning XX. to Slide
One digital of at over on in growth consistent capabilities transaction our our investment years growth Global solutions bottom focus and page. reasons and for clients in mobile top and Banking services. usage the of multiple of the the the digital has page, for the the deposits been in Note and the on
Switching to Global XX. Markets Slide on
a more Global million sales XX%, when were about As environment, year-over-year, XX% risk Expenses improved I commodities, will investment last usually and a income, I both year-over-year, earnings, fixed $XXX banking from and do, X% of results Markets produced driven revenue, excluding and talk up higher DVA. trading within QX year-over-year up on more compared with results, modest revenue trading year. was and improved to fees. currency sales by
performance which XX% mortgage up by QX driven muted particularly business, FICC equities declined was XXXX, offset in we modestly. in some across while was revenue The investments. FICC derivatives, lower from was products. results where have and our focused was equities client products, financing showed but strong partially improved activities most by
roughly revenue that of bottom is the On the are to can to Slide This revenue at noteworthy, $XX left, over weighted weighted see the against risk particularly our and years billion, activity, pools. on the at six that our Within mix considering importantly, and note FICC, consistency where mix please towards pools the centered. and global domestic note bottom perception, fee goes of credit products, these reduction revenues XX, you the more sales trading face fee in past right. of trading remained be variable. It sales are considered generally revenue the declining remained
million, which XXXX We because a billion comparing America pre-tax All $X.X Slide Merchant Finally, profit reported the period is tough, turning show joint that QX included to of Services our of Bank Other, on against charge venture. $XXX XX. impairment
as things out. close two are worth there But noting I
shows activity, by other this company in you advantaged solar investments. of Global tax and included related Banking Global partnership at First, level million benefits Banking wind higher, The QX. $XXX – tax about business, investment the our are up to compare and advantaged income, total losses were that activity produced quarter, to this in client when
returns. These generate good investments
benefit type the the tax are depending investments, these However, income realized reduce quarter, of the always same and non-interest partnership our not in investment. in tax the losses, line upon which from
several The second mention higher effective tax-advantaged would resolution included thing rate approximately roughly It XX%, $XXX Absent the in unusual our is any expect tax to increased discrete credits in of for also in of the rate roughly the where investments, impact the from is of and the roughly benefits this XXXX be. quarter, tax and tax XX%. items, included I XXXX we discrete quarter been from the it tax want million absent have matters. the QX ETR the full-year benefits to
So and it we that thanks, with open will up to Q&A.