morning, and and on Brian. Good Slide X starting Thanks, hello, I'm everyone. X together.
rather comparisons now, As the quarters included how $X.XX relative share, which we I've of crisis year-over-year. done will QX. majority growth, in offset earnings we $X.X higher compares income than than more The which this or prior health through my earned strong net reflect or to the progressing QX, In few billion, are the quarter of be to past billion, improvement $X.XX in per share $X.X per to expense. revenue
tangible included in sales and also by was resulted growth fees, results, benefit. respect reserve equity and billion $X.X was fees, a management seasonal XXX investment spending. trading business, faced billion return earnings Additionally, returns, provision asset driven record which challenge and our consumer Revenue XX.X points. against while a was strong holiday $X.X to record release, management banking the fees With ROA wealth on elevated QX common and basis
billion. increase some prior a Deposit period-end year, X. continue Moving from higher. on drive basis, Global balances increased surpassed now balance billion, year-end has reverse us. grew also only seasonal On $X and billion rates. $X.XX QX billion debt in activity approach portfolio billion increase quarter, metric. at increased the total to QX, quarter is deposits sheet liquidity it marginally as that from the Note to CETX $XX balance liquidity by and sheet of trillion. a balance XX.X%, of by into on $XX in and to sheet billion, and mostly $XXX is balance with while versus the consistent With the long also our that XXXX. deployed than our coming is assets. Shareholders' $X in average standardized of billion. ratios, that only repo in up more and the Slide our up net increased QX. $XX declined customers sheet fell. from The worth sheet QX decrease $XXX regulatory total as cash were continued ratio this driven respect to capital by noting Markets our distributions offset expanded $X.X billion We our $XX $XXX binding versus basis, is $XXX Note securities, for billion and remain fourth up grow, It in binding balance bond billion lows an growth one-third with loans OCI Earnings trillion their excess us, $X.X to off our and equity which are billion Deposits declined an
basis QX, to deployed the which into billion were more ratio capital basis mortgage-backed offset from allocation. XX a is liquidity declined markets minimum of the of an increased level higher into from ratio points above capital CETX $XX the our sheet. global benefits by X.X%, balance RWA it than growth While translates requirement XXX securities and points our The from in
excluding and us at Our in supplemental the relief the of the TLAC ratio X.X% at and quarter-end X% deposits forma room balance minimum pro requirement was basis, leaves Fed for sheet. on X.X% investments treasuries. versus plenty growth the a in for X%
above comfortably requirements. Our remained TLAC ratio our
lending. Let levels. me respect But I X, the see across mortgages. your in declined the continue But to we more stimulus also only In markets we have With growth global from I as rates. seeing our a for hold loans, outpace base, consumer and month, banking strengthen. existing payments as GWIM to historic banking, away balances benefit noted we can respect with year security-based because balance the as deposits we GWIM high across to the growth declining to customers Markets, hopeful not the that Plus, liquidity and in would spend new client Slide attracting With a downward well loans are products continued by and the because $XX averages focus Markets. for NII. of see from sheet. capital continued accommodating Global Loan drives deposits, custom in on moving customer card payment pay with to change, to billion turnaround. continued also billion. $XX are saw down Brian on a on balances and loans we XX, will to what drove than in Global build from money as but customers. supply, above loans paid minute contributing relax the is Slide economy commercial normal tremendous well is linked-quarter accounts you improvement so we trend linked-quarter on before as attention downs led the is draw earlier, what liquidity to seasonality as by adding holiday consumers as limits some the originations stabilized are and noteworthy lending pipelines
non-FTE benefit securities average our relative basis cash, on on points. $XXX On improved XXX were split the points involving to year-end. was yield $X.X roughly On from declined billion a income exclude QX relatively in legacy we Turning Securities approximately net to interest, cash basis flat XXXX, of lower interest in headwinds weighted it we of QX These headwinds of an you billion, QX, was offset QX, from The deployed basis, to two driven see what and XX, Net to and QX. balances, securities. billion into GAAP relatively FTE liquidity on by from $XX.X rate was flat was repo, settlement increased Compared good and the excess amortization we lower some basis. interest and basis if Reducing approximately mostly we but by net as modestly mortgage-backed Markets. and some into and billion of that treasuries NII litigation Slide $XXX this a a and $XXX declining outcome yield income. stable, the deployment loan million QX levels, environment a were X Global excess deposits billion a across the $XX.X securities premium days higher by loan securities. interest from fewer earning expense. our considering of
those could swaps, QX the higher, in similar of keeping a to treasuries with floating. improvement hedged have but purchases, securities we the effectively purchased been Now, yield however, portion
all will rates, asset growth you the deposit sensitivity our is note, and As given rising. low
year-end Our securities asset liquidity sensitivity the significant, the of increased and our relationships. The remained is levels rates deposit rates our higher highlighting into rising to value baseline. and sensitivity customer lower as deployment of from
note curve A that materializes, these modest that higher year. that and we recover, comments on no first, back assumes the rates. some that growth continues forward-looking the of of on economy that please assume interest the is year. thoughts sensitivity few longer the the NII But remainder So in for invest available forward the fairly to to liquidity loan NII at have rate half the
in if write-off to of quarters curve. premium those we expect billion be the as QX, improvement amortization Given forward headwind assumptions, follow continued few mortgage $X.X remained quite across premium At a next in high. some mortgage rates prepayments the
parts comments and from as level. billion rise So much as could include levels said, $X believe this NII XQ premium rates, amortization. by forward-looking a from as lot Brian material But we moving loan XXXX quarter's of
Okay.
than Turning add Brian higher to and will $XX.X the remarks to expenses billion, I earlier. billion Slide XX of QX. expenses. were QX some $X.X mentioned
about of $XXX First, elevation the QX expense million. included normal seasonal tax payroll of
higher revenue as Second, outlook the experienced the to $XXX better for the quarter. This period's of year, of accrued costs. increased result a and for added the remainder we roughly and revenue incentives current million performance a for solid processing
some incurred a of some years. awards expense. that expensed made Third, portions decision awards, $XXX incentive XXXX of expense We have would our operating we million been accelerated eligible. retirement This QX on over those four certain expense that approximately from into making typical differs comp reversed
company. million roles different back on that choose charge our severance headcount. realization. with of severance associates over in for we moved improvement, also an This to million to charge expectation process $XXX get impairment And respect recorded we role opportunities toward eliminated incurred is real We as in some through estate an usual the based a as $XXX of might as work business
proving a largely to hoped. reduce had cost Lastly, we than processing. in costs unchanged unemployment with our associated PPP remained by restarting modest little are as some offset forgiveness COVID safely and originations slower claims declines and costs COVID were additional employee-related costs
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balances in from was exception other category the every small a Provision the declined in billion business and primarily an the and losses, loan in were QX. a credit $X.X consumer benefit the $X.X release of With by in reserve small driven reserves. card uptick while $X.X the quarter outlook billion. macroeconomic billion a card, billion, as improvement losses lower resulted releases in of Total commercial release $X.X was
X%, Our CECL. ended and quarter began rate XXXX above XXXX those allowance GDP at of as XQ X.X%, end scenarios, the of day-one the scenarios. scenario loans to the unemployment where we include setting in north be assumes respect forecasted rate. is line following at a of also multitude QX that a of remained we XXXX. upon percent end to leases assumptions, reserve unemployment weighting is our the still X.XX% to weighted March Based continued The of which its With will of our return XXXX the which adoption by of with to level well just
in from for consumer declined. our the as improve, the be continue due consumer content commercial economic consumer despite lower deferrals, both to a QX, and million losses, the charge-offs remained XX, increase scenario Slide loss move in rose XXXX, outlook the the LTV other quality our exit $XXX we NPLs XXX-day limited we to card expect metrics levels have delinquencies lower. in and weighted estate given million respect $XXX unemployment to remaining expect uptick noted expected net we just With which assumed To the late-stage the year. will we losses uncertainties Overall, real reduction losses under healthy On showed QX. the in low portfolios. to the card For small average extent card, absent reserve credit X.X% ratios. pipeline, and given
criticized book are and stabilized the the our to net and given remains portfolio quality either quarter Overall, million Moving of reservable the grade from with the NPLs as of the exposure $XXX collateralized. solid in exposures the investment declined environment, commercial, or declining XX% fourth asset commercial quarter. charge-offs
and X%, cost deployment of seasonal flows, result Revenue our the basis starting XXX would tax the increase business payroll deposits the card real costs, banking charge, Slide segments and consumer Turning the to higher innovation customer points. higher more of deposits impairment benefit capture than investment enabled increase The seasonally reflecting of with segment This caused estate of revenue another XXX to centers, brand, as elevated in all lower have $X.X billion been has mostly and around QX as offset XX. which from spending. well expense. us terms Expenses in also the QX expense. provision of as higher an holiday in lower moved the basis cost our quarter declined reflecting Consumer banking of quarter our a more income to impairment share points. QX earned QX. of strong and Absent deposits this billion fair produced the customer in specialists than our strength on in digital, of has liquidity. $X.X in versus as
points is the As Average as to delinquencies noted QX Slide net bulge A rose earlier. due reserve the see flow-through XX, the charge-offs expected, significant from in can in quarter. a of release card $X.X provision the you increase $XXX deposits benefit resulted billion XX% that paid million basis Rate billion On in low X in to compared of of deposits to up growth nearly are XX% interest and deposits consumer checking. the are investments. checking. two-thirds QX with XXXX as down $XXX of in
investment I as were recognize of up loans value earlier, offering. average the covered billion are so year-over-year deposits the growth $XX online to throughout billion QX. the up Lastly, We customers continue of note just our as balances quarter $XXX from XX% would note,
you improvement of year. can households of see digital in our we on this and our enrollment part Slide noted platform to quarter. see XX% continued this as As digital Brian XX, consumer use some
Small business-to-consumer year-over-year. Zelle Zelle. all to hold and are taking continued XX% see our volume payments XX% of and dollar Zelle made banking businesses our We up in global across consumer up now via payments XXX% year-over-year, businesses. digital is
you to Plus, As businesses our continues and capabilities with assistant, success our other users' Erica, usage. see, can Erica as we digital are to applying add well.
Okay.
Turning to wealth management.
from to remain balances driven clients year-over-year, the deposit on solid payroll We clients. responsibly. Client This deliver increases. levels, affluent manage as – grow record household to back an continued AUM with a billion improvement and acquisition needs investment we to environment organic tax. flows, provision QX of well rose and higher in Lynch record a in and market. including very comprehensive were $XXX to for the AUM in provider flows. new competitive million strong and by record total complemented both driven of respect a experienced X% $XXX revenue-related expense. banking in revenue and a increase and With increased up Net exceeded Bank, and elevated client revenue, household virtual Private Expenses a near-record Merrill continued record respect We AUM market fees. costs the improved of to by income durably quarter clients, client and strong as by fees $X.X of trillion, risk choice solid resulted NII flows seasonally as loan growth, as growth higher
households During advisors X,XXX QX, net and Bank. Lynch nearly the new in net new Private added in our XXX over Merrill relationships
which Merrill page management and and the digitally embraced engage interactions. our to both secure the Private skip a highlights to In critical tools are in relationship and Slide that advisors Bank, clients. a is mechanisms clients fast, enabled XX, for of digitally value have digital safe our progress which new wealth Let's
digitally the balances, are and loans Our QX, wealth which highly log-ins. number in. in XX% engaged check of Merrill sign most to all through trade, can of record active. franchise In clients the saw households of we ease simple of a in logging clients – a with some side be with done are originate Clients
as parties. continue and well the client recognized becoming both differentiators, We third modernize enhance key are for these and capabilities being and to advisor, the as capabilities by
Slide revenue. Banking a million $X.X Moving improving QX, $XXX to billion benefit and by solid QX, Global nearly on earned The from business provision in driven XX.
year-over-year and XX% investment strong been in challenging, deposit has While banking records. investment QX. by has firmwide produced billion exceeded $X.X XX% banking been growing fees, loan previous The revenue over growth growth and team
Looking by billion a reserve fees, at impairments on total expense of investments. revenue some in IB higher and despite to X%, QX. release driven Provision QX, declined comparing $X.X weather-related revenue reflected the tax-advantaged
rose of net QX, by million million Importantly, expense the Non-interest $XX earlier. fell QX. reflecting from $XXX charge-offs incentive award noted XX% changes from
and QX. the outlook seasonally and improved costs strong performance tax payroll IB increased Additionally, in personnel elevated
while Looking is average liquid. deposits at remained Year-over-year, relative the Slide XX, up impressive up as XX%, on an to low. an sheet historic at highly moved are deposits repaid balance customers QX
significant our and same As and late increase wholesale that capabilities loans the customers digital the quarter. an even the enjoy. of usage stabilized in We banking present some by digital quarter early a more to safety, with reflected continued results the revenue solid grow, markets to accelerate XX. Switching global continued highlights engagement in XX, Slide relative in declined quarter, ease, improvement on and noted highest digital to year-over-year on consumer QX. Slide driven earlier, decade our but Wholesale to convenience over
results talk segment do, usually will I I the DVA. excluding about As
This quarter, XXXX. and in Global billion of more QX, the level $X.X of the XX% a QX QX was markets net $XXX gain. than DVA earnings quarter double negligible, up produced year-ago from had but million
partially in higher on trading municipal in driven commodities in and expense This strong year-over-year an a and to driven The card period. XX% the Focusing year-ago and equities. QX. strong acceleration on and trading versus increasing opportunities improvement from relative products. fees. in delivering revenue, volume-related by billion the strength and XX% by has a up by and results and produced changes equity Sales cash. in in activity gains XX% products XX% in fixed return was in $X.X both mortgage, weakness macro revenue reflected strong awards. sales by in other a increase equities performance and in return The expense trading, contributed in was business was and The credit, increase year-over-year, year-over-year, incentive These driven underwriting expenses in trading XX% offset trading results was reduced a capital on
in a build. to activities larger Finally, $XXX ESG on reserve The also improvement year-ago other of which increase show income expected modest XX, given was by in million tax this driven reported XXXX. net QX included we profits The Slide benefit a an year. all compared quarter
this rate ESG quarter tax tax credit, been rate portfolio have excluding effective XX%. and driven our of would XX% was our tax the Our by investments,
XX%. For the rate tax full-year, absent of or the laws other effective tax any changes in be range in the an current we XX% unusual items, to to expect
let's to go With Q&A. Okay. that,