views Michael impact the Nashville, you and joining my for today. business will and fulfillment then Thanks and impact our begin Andre, that of quarter some including everyone take I review the will damaged will first first corona Owen, tornado from performance. from pandemic the quarter with and near numbers; your Tennessee the us our thank Andre the on center I of then an questions. overview financial and
in of pandemic the with year operating an momentum our increased months of then XXXX the climate. began our entered slide global the on I'll two four current with of business. impact coronavirus spread first begin across to the our businesses and We overview
tornado fulfillment our Tennessee. a near March on center Nashville, Xrd, Also damaged
Shipments are we another impact a performance. but by from now have mid-April, center up did we backlog fulfillment Nashville. is capacity the normal and warehouse other We created facilities our together to recovery by and outage shipments and third-party quarter plan. near operated caught activated the first Our a shifted on back adversely
the had have in which chain. our it in focus terms a place on In We task continuity place we and China to to since put originally then around supply of force business was include world. the expanded January coronavirus,
our In mid-March for we implemented around world office-based work home the a from employees.
to distribution work the continue who and field our day as production in in have employees each supporting centers. clients as well our We employees
business. are well been most pandemic government experienced since around have world a as with customer central we as customer certain worked we of designated NCR's impact installations have as agencies To-date successful the have March, globally in offerings certain the We ensure with in expanded groups. coronavirus to that challenges Nevertheless, jurisdictions.
customers is pandemic rebound. and our headwinds the consumer economy improves, expect the and to contained, business create COVID-XX until to confidence We our begins to
to last, impact difficult how it's pandemic of remainder long business expect and deep our how coronavirus for least project XXXX. will negatively we the Although at do it the will
impacts a of our segments. each shift brief to me the of Let business summary to
across retail a of availability as This and availability digital The self-service on is banking. of platform. our focused primarily is business banking self-service well assuring the and banking installing banking priority as ATMs Our sharing maintaining includes globe.
our of of these bank All infrastructure. considered of critical functions part are as essential customers
but and hardware installation margins. delays, decline far and hardware that revenue have been but large experienced in challenges segment, our they banking caused related thus resulting -- shipments been far we thus corresponding have ATM ATM in Within and services installation a largely
sales maintenance break/fix and our year. wins Overall driven service which last the XXXX percentage customer solid, largest represents revenue large the from backlog ATM our of from ATM contract services, segment remains banking both by
impacted in assurance can there be no such operations that However, future. will not be the
at the cancellations. pushed activity with While first remained a in overall orders quarter, end minimal of our solid limited quarter of order the the amount
to the mass big quarter, with merchandising eight includes banking our grocery stores, market, in box stores revenue. our which for momentum new majority platform and also customers drug the digital continue have retail retailers positive retail we and the drug segment of segment, In accounts food, first our signed. Within
We support have regard realigned to to changing respond customers our contactless and particularly resources as demand, to our with they consumer self-checkout checkout.
to coronavirus has and continue team our with towards pandemic. we shift and demand worked beyond services the closely in professional contactless expect meet the customers preferences to Our self-checkout
resource-constrained their operating will are many near-term be units these in pushout stores they simply additional a there as their busy serve customers. selling self-checkout However, are too as and of customers
We delays hopeful the large believe that the year. customers this installation activity our of of half in several that these later resume and are will second brief be will
Our convenience customers and retail which and a include convenience stores stations also considered critical are fuel gas function.
an We are expecting market. pandemic have this coronavirus in impact not to much the of
However, for reduced roughly customers including business in encountered impact in our have significant physical spending. with coronavirus segment in our the consumer department which and markets accounts and of pandemic, XX% closures of and market connection stores specialty our medium retail retail and temporary adverse small
better the hospitality remain business. customers the is store of which coronavirus be our large impacted be in hospitality being quick-service this the Within new during drive-thru during within customers These expect will activity majority the These lower our most XXXX. other impacted likely but pandemic. our openings pandemic. negatively are segment, busy by and are segment, less with the customers we restaurants than from We segment the remodeling business pickup hospitality positioned demand and that chains and have segment coronavirus represents services will
shelter which restaurants orders experience as and impact practices. to with We of negative expect our distancing in locations restaurants social result a service place more XX are sit-on than cable
these their confidence Although online is total customer contained impacted many expect and adversely have ordering until an in from be customers customer increase take-out we to segment experienced business and of improves. this revenue COVID-XX
experienced to impact a our medium which the represent market significant have result Customers total as of roughly NCR and small the of in business restaurants mainly coronavirus pandemic. X% revenues
working them locations with enabled help have and XXX to we business. with another closely the online been medium in small customers in ordering our hospitality and crisis the XXX this market. restaurant have are in over business locations with restaurant And We working
also to COVID-XX impacted in We Program loans. with have far, have by process of NYMBUS XXX Protection customers funded the small assist that accessing businesses Thus Paycheck over with have Business are we support partnered by Administration Small or that being program. and
recurring to payments. hardware spread have We Essentials our strategy in pandemic success also continue more shift coronavirus to to Aloha streams. the to Until execute we and software our March, continue globally services with revenues bundled which revenue
bundles. XXX Essentials quarter, first the Aloha incremental we During added as sites subscription
our solutions had service quick service table payment to went restaurants we and as also selling We at planned. live
we with to to will a and maintain long-term. the are our help We working customers our as supplier them which position valued pay dividends think manage crisis
stronger taking will believe are so a We be measure in emerge we the crisis. also once our base from can maintain to we and every this company preserve we by doing since position employee
In activity, to of include: reserve an improve reducing taken limiting steps a our several salaries and to financial liquidity the programs, cash have steps suspending share weather provide effort to maintain position, a certain pandemic. cushion eliminating M&A facility flexibility on and build stronger impacts five-year our the our repurchase These freezing $XXX our revolving notes. from of help we curtailing salaried and hiring, most the drawing $X.X $XXX credit and freezing reducing down senior the increases travel, five-year billion capital merit million employees, issuing contractors of fully leadership members our million team unsecured planned expenditures remaining to
uncertainty given have taken impact the have built reserve from We cash this actions pandemic potential and to address provide the and large of depth to over these a length a cushion crisis. the
overview an of performance. Now five our moving to first and slide quarter
to pandemic, executive continue manage including we First, our the through team. actively COVID-XX executive meetings daily of
but to a at day we day occur. and some every many course, times they changes our least Of to business have been -- those have doing twice the manage as meet to continued virtually,
the to Second quarter. center Nashville declined grow although, to pandemic, revenue first the banking the the our damage our revenues segment and fulfillment overall in did impact from slightly we corona in due
over services to to to of position our total COVID-XX. of revenue currency up quarter lastly, Third, in the revenue prepare in the XX% liquidity we of of the grew from our a improved XXXX. last first for And XX% X% recurring quarter, we constant on Fourth, uncertainty up increase and software first our continue year. basis revenues first quarter
overview Now, performance slide $XX our of and an damage to as revenue X% a test down and X% in hardware billion, our six, million software. global $X.X combination was and moving $XX have in coronavirus to constant negatively fulfillment the million and first financial reported We the on of revenue in estimate the to Nashville basis. was impacted impacted approximately quarter. primarily down by to Consolidated currency center quarter the
contracts. shift to continued execute However, revenue despite the market streams multiyear our to to recurring interruption, with strategy we
in sequentially shifted accelerated revenues would million than have anticipated higher last quarter, for the an first efforts we recurring Our number sequential And to revenue that -- year. quarter. been had have from we even previously in the booked upfront $XX
approximately decreased negatively pre-announced EPS EBITDA results released X, million. quarter coronavirus estimate impacted XXXX with and offering. EBITDA $XXX our with a first fulfillment expectations to We non-GAAP XX% QX to of year was April to financial Adjusted on we million combination bond this of are conjunction center the $X.XX the in in line million. $XX $XX year-over-year our Nashville These the share. adjusted damage by
from which $XX late cash was we facility. from of to quarter the improved Lastly received XXXX, helped in quarter improvements $XX Free million during outflow $XX insurance a quarter capital outflow flow also loss first million free the million cash free was the the cash the XXXX. of for first the in by Nashville of working advance due of
our cash in year. As the typically a historical is reminder, early negative flow free
the Andre. With that, me to pass over call let
