or the my impacts our we have manufacturing distribution, morning you, under the of year orders, to I'm impacts and products, circumstances. COVID-XX inventory my closures, the risk and Thank including on will manage users school supply Brands, our other Those end Brands, and work comments. actions remote the hybrid other customers, and and financial the ACCO our have effects be related end results. and resulting home, good and users and include Boris, government our learning, the operational, business from throughout of comments And going pandemic, from everyone. ACCO our customers of Most taken to credit taken actions to response full disruptions chain COVID-XX. of in to discuss
demand COVID-XX. lower reported XX% both to impact of net decreased from due and Our the XXXX comparable sales, approximately
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sales specialist was and and sales Full million in XX% partially in third rose while net store the due mass large quarter On contract a to $XX were to the XX% traffic. declines other sales hand XX% lower count. the retail tech channels ecommerce Adjusted due was sales was with net a share. down volume, million year to income production rate, income rose share factors adjusted per efforts primary our profits expense cost tax EPS lower driver decline bettered The benefiting EMEA where $X.XX year-over-year and EPS interest lower $X.XX. of in $XX adjusted and or
with XX% absorption. as in SG&A a occurred reduction savings. primarily expenses as $XXX low margin margin partially well cost million only product XXXX. primarily fixed XXXX. growth as approximately and were of a largely of percent as of commercial because flat Our The XX%, for to $XXX million in factors of was year, were mix, cost Decreases unfavorable compared result cost roughly freight offset sales lower and XX% compared segments an certain costs efforts. because customer high with and import was by SG&A products last higher in all demand
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to on, cycles, operating due compared was primarily lower expenses. last from million due versus and volume debt operating $XXX income but X% margin additional also for $XXX with provisions adjusted was The inefficiencies Moving lower bad adjusted million XX%. year to
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Now North let's America sales our comparable decreased million. details results. net turn segment to year in $XXX XX% some Full to of
X%, case quarter. tech limited as America for back-to-school had declined grew offices openings. in the channel As but growth were weaker. many or of and the Sales retail second channel products down total year sales approximately were commercial lower the for sales increased, both was North full E-tail company, closed sales while
While selling were sellout second was of strong, back-to-school second half sluggish. the products quarter
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let's EMEA. to Now turn
commercial impacts decreased sales. to sales Kensington reductions personal year were million $X favorable comparable the of XX% TruSens For million with to offsetting PowerA $XXX shredders which growth purifiers. contributed The in COVID-XX. air the exchange accessories, to were and by full the EMEA foreign net X% due in decline partially partially down sales approximately sales, Leitz computer in offset
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In profit of who and work lines primarily storage new million and organization operating lower have an versus inefficiencies. XXXX, addition, been from adjusted due our $XX to received. EMEA related in well of $XX products, home sales posted million
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Moving the the because impact significantly, declined COVID-XX. lower segment. from International to Comparable sales of demand of
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and volume We cost also offset lower Latin and by to debt assistance. bad in reserves government due partially higher America, inefficiencies had reductions
move to balance our and flow. Let's now sheet cash
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is XXXX $XX for outlook approximately CapEx Our million.
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are that is from second the reduced roll continue of We our through as mass when in This will we this out, Out year, should we hopeful COVID-XX, smallest particularly impacts typically an economic XXXX. seasonally anticipate first all vaccinations of see recovery. half quarter. quarter
with is Excluding the PowerA, pre-COVID we down comparisons expect the we'll overall face in demand to relative very when first COVID-XX. from be quarter to This XXXX, quarter saw impact world. little the we last
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in excluding have intangible XXXX, changing with we made future. to assets. the non-GAAP the We years company of to growth several of and few continue over calculate acquisitions The and non-cash way quarter first acquisitions has sales to business committed in report the EMEA. are expect organic adjusted past large we Beginning near the its publicly has by transform amortization results through
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adjusted reflects quarter PowerA. XXXX Our earnings. new definition strong We a first for quarter anticipate our of outlook first
be to in As is quarter entire flat the up range first to such, the X%. sales our outlook of company for for
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and reinstated benefits compensation the reductions We have in took we XXXX.
in are stronger also anticipated second We more half planning to initiatives growth to invest demand. support
SG&A such, all in expenses will in increase XXXX our As quarters.
the outlook, that productivity for million flow CapEx at to cash operating least a we approximately free level $XXX we $XX flow. $XXX level We contribution approximately expect year. to as for generate be savings normal at effectively not to cash will and cash of in In late of we the least feel deliver With our cash confident the $XX of acquisitions of reflected the structure accounts programs in making December, full flow year. million without reduction respect more full PowerA XXXX, generate to million due This flow be $XX in to normal million PowerA, expect levels of we payable. purchase receivable agreement. expected the free price. acquired million of we can our a subsequently normal are will With
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to capital a and return contribution PowerA next year. cash will flow cycle We free from normal working
your Operator? will Q&A, be and to on where move let's I Now questions. to happy Boris take