thank Good Jim, all. you. morning,
we've Let in with this few progress highlights me our the quarter. I'm by the start second last quarter. a encouraged of morning made
business sales Lighting higher our line commoditized in our low value a effort from last bit margins, differentiated to behind into we top Although in highly value underlining had lagged opportunities. year, significant improvement move away
gross than income our year's improvement In improvement last enjoyed to X% better margin compared results. than we better a X% when Lighting and an Op segment,
further. committed to are this even We improving
mission each agents. our three across spread two with January, executive customer person management As early to of of is for majority visit the in country our our and part of with the reps out first initiative, or team
going The meetings majority field, goal beyond We a daily. view with the to some up with these as challenges the six for two firsthand the of get far the ended long our personal by in they more a of opportunities development the experience our are connection. in time personal one energized with to input lasting meetings of generally them from hours. as hours and the The of back a contact partners scheduled came scheduled partners is create
now with through Look the as go to a business as agents and opportunities this still have the sort is truly are will is this their mission The in more to do they received. reps, we XX and assure for our reps we On we than that we in feedback visited and something of reps trip ours. partners are number much soon. again,
the partner on us the month. We visits, reps from meeting and quality, everyone of Expanding the with sales and committed leadership finance participate. XX approximately Ash, visit team come middle top of Blue we engineering, having order in manufacturing, entire and entry, to last our the had
Much were looking these and like planning feedback not our the for Most company. have could happier visit listening to our partners, folks for the the field to visits, I we sharing this have January weekend. commitment for of meeting been of future. partners with holding and our by and exemplify the it LSI Luckily, we longest they been sales and the Cincinnati them advantage decades, of full truly word year, have in input, national took partner. last is the month
Commercial and sales training, updates competitor entire processes, product including We're Leader that we pleased And new Jeff in intensive released to Along of number. release sales three the last products. few quarters, six say plan together, product our the introductions. new team over of to I'm next new lines get to times quarter, able including days for Davis, the new new we products our two reviews,
And has of side that achieved projects. have we note to business to worked new I string in of of petroleum the growth. a like Graphic would engaged be quarters the business, the nine On consecutive
discussed calls, be we an more efficiency and go new ventures curve experienced project, multi-year more and with through prior learning the margin to we the the we As tend in directly become become, margins to effective projects performance, relates improve. these our we've curve. That
A cycle in of example business. digital our good signage this improvement margin is
last they're pay by able our put, the it. two Over improving our service differentiate for than providing it X%. been while improve quarters, customer Simply competitors. and customers all we've recognize satisfaction we're willing to than from to better competitors, and margins ourselves The better
the joined on was seven band their premise. an extended It Mexico on This of was event. a This last marking a and no a inaugural opening well-attended location. small with Graphics event. full mariachi full Continuing celebration in LSI first the included scale topic, celebration on week, Valero piece
implementation us in high provide Our same to our mechanisms logistics as States. the and image allow to Mexico, marketers brand quality the exact in United
petroleum are the is quality whether LSI trusted say a in to Mexico in Kansas is of That's companies back branding, the working so project assured are be customers our largest consistent ramping many with general, like LSI. and up. In projects after world's We can Mexico partner City why a sought high petroleum experience. or City, of the
the have we that time to permitting. expanded process, and which requirements some from our number regulatory However, have added heard partners a approval is there of been to adding
loss do anticipate of expect not business. any We or
for extended project have this Our to account starts processes. approval longer been dates
is manufacturing invested of and Houston in mentioned satisfaction. our without petroleum projects. our under we've Graphics which feet production workload summer an XX,XXX Last added being primary we the I related facility, expansion impacting As square considerable customer done and improvements, made efficiency improvement location in or and for we've approximately heavy all is previously, which plan workflow
exciting expect with us before very it's was impact progress see and Houston changes. full these continuing to Jim with Galeese have I improvements. in it pleased down us. of in or that the the will a we the quarter realize these we're weeks in I take few another ago folks two front of made But the operations
definitive sell down our to from smaller current month you into foot agreement our XXX,XXX we of Graphics last a As road square move and Canton in many location. the North may have entered facility facility a noted, into right
technology, print improved us in and space retain a introducing allow simply excess in that we the valuable space the didn't need just carrying This we were Canton, make didn't cost the number build the our through move highly skilled changes of months. designs, a the building efficiencies of while quarter, of and will few of sale moving we a be building burden to anticipate We'll next the in QX. in out With close production sense. end towards workflow workforce flow this Canton going the layout on North over this a But of operations. and and
I minute. different about a note, talk China completely in On to events wanted for a
shipping the could contingency cetera. coronavirus have in disruptions. do American some like know, account things from to measure Chinese for East. I you specifically chain plans et principally New plans As cause components we are known to Each year, account the Year, in have that like we mind. strikes, an place of do we possible for like said, the we we to tariffs, But and address had and this, which disruptions With that Far product. supply just plans place can't say issues manufactured source in made
what some we've Regardless, an American disrupted ability customers. we our China. to all another being And could should we and be should point, to at our Obviously, product, to the analyzed be disruption that partners predict And hope long-term we But comfortable we we made look if this their feel disruption time. our to products from provide able it's a to weather At like. parts prove minimally resolve hard critical benefit to impact to all. for hope speedy be exposure distribution for and issue. will to this customers any
Operating gone for the the and a We year last the be this is lot time up Margins future. back over put was of positive and income over improve. $XX XX sales lot into In ready below for down plans has our to continue time closing, through today. I million company want to and which last a reflect debt, to operations second of the is half year, changes.
forward I go, we plenty we and that know of I'm operationally of half. looking have both a second Although opportunities ways us commercially. to And in remaining have still front to strong
back at for financials. I'll our that, Galeese over look it Jim to closer turn a With