everyone. Thank you, good Andy, and morning,
we talking so that very you It where can with shareholder we the to comments path to are cash on and the is underlying XXXX. are and a of you all in delivering strategic important journey flow expect are of a third and start QX, what quarter remain about free before significant value will Big that from in into of a give transformational we then importantly, few and we improvements confident Lots most put seeing undertaking the preview context a performance on creation. far I what operating long-term
with our coming guidance were into with Starting a quarter. rate QX, down, on line decelerated but in guidance. basis. from again with strengthened results line QX, Gross but our in was Comps the two-year slightly our margin
adjusted guidance to of maintain deliver expense EPS control, part us continue We the range. which our excellent upper helped to in
for a comp holiday ahead the plan compression, to are Sales we of we the and transformation to I Before adverse outlook record our into effect the moment, efforts, I shopping dive deeper quarter and calendar which deliver more give excited to November, to of on but are positive month despite solid a a holiday in assortments. the am that customers track our Jonathan we pleased the response are Friday fourth on and our included off of were by from color in we Thanksgiving quarter. results third will the quarter. in believe the Black start
on comps on expect expect we XXXX. we for journey, EPS to expect, key growth step realized. will our XXXX earnings And be would journey. the plans fruits rate beyond. progress of restructuring accelerate Given be in focused transition improvement our a Returning XXXX EBIT our and in efforts growth, the transformational to begin are in to as year heavily XXXX as a transformational significant you deliver we XXXX, After and return and of to of to and our and
some few time of and we at our more beyond. of roadmap. we I a see to event growth and the which in the we XXXX, XXXX now quarter Andy key strategy want will But discuss to for details take mentioned, investor As share hold levers will an first on moments
basket of to rollout be our the is The Soft compelling of store, experience provide new a with to majority front high-single-digits ended our in in of the is strategy by continued from these the Future for the and increase Future Home. our lift or XXX a Store the and fleet of one Our driven component the Seasonal QX in high stores sales the of in categories located for transactions. the of the format. central and growth XX% with year large margin merchandise both Sales remains the that coming in bigger increases stores Store Furniture, customer. We stores
based results, the these in for peak resonating. In scores, we this last season, are which addition, approximately net selling customer survey compared up to that further Store is the validating this total, holiday In stores, have year. on actual more of XXX stores year Future promoter are significantly format
we ongoing of next our deliver of expect drive and we continue the Future at should and have years Store which format, the to incremental to XXXX, enhancements point For new comp, rollout in least a growth year to to come.
a savings, near of about on instance, a The Halloween. events In tailgating initiative been have of approximately far our backyard so For number XXX the last dorm store bargains, series and we we included front Lot where new stores. call, of these we square stores, that programs area earnings out have a on feet we of that an talked featuring the are carved focused called, in testing
bring The Lot way and to has freshness great to novelty. proven newness, a be
trips. and comp been X% and test a repeat has experiencing lift it on Our based our have store to with shopping favorable customer intercepts, presentations, theme total X% stores produced feedback
Lot to We existing well the and will stores both over half of The Future including fleet. which all new conversions in of the XXXX, roll be will Stores of our out
initiative over featuring few This has enhance items. will customer product queue supported stores, past new and we bigger out a these build In successfully been a will months. streamlined and density, also basket, also tested by increase new new including checkout experience, roll line experience, that product a and assortments fixturing impulse reconfigured the
will with offerings in our home. on all will in out month This is which lever XXXX. better Broyhill rolled in online. and Broyhill, be growth best hard and indoor emphasis in will be stores be arriving special also to Another drive available April and product brand iconic of XXXX chain-wide Initial outdoor scheduled support furniture, for this the is rollout soft January our full and introduction and growth
digital on It brand done marketing supported and signage, based been messaging and work with positioning circular in-store has our will be through on print guidelines. beautifully all and that designed through extensive channels,
This is believe more items coming Lots for launch program drivers customer find on often chain-wide we've calls. on traffic XXXX first. to Big during even Another our prior the our goal We her our shops in is on stores. discussed food trusted And right balance our and at aisle, consistent name offerings delight reconfiguring and list from closeouts the to and strike initiative values never-outs. and every surprise focuses brand our consumables assortments between
will entertainment To from mix, to food staple items consumables. support be food reallocated rebalancing footage and product this
XX it based of traffic. to will the categories, This Our rolled initial are be cooler. are traffic by as eligibility which driving the occupy be it footage drive typically low-productivity, will that replaced our The EBT drivers and become current sales. confident, accretive will all end coolers SNAP extra expensive incremental to on a linear will square Over cap to while investment out approximately rollout, feet, but form smaller will access maintain, more a productive our o to margin and initiative The maintaining again allocated low-margin program incremental once we and testing some payment. during also involve across expect we time, chain. be
to benefit to a all meaningful in bringing of drive excited initiatives new the are assortments we to And store customers’ and to reaction these we our expect our stores. experiences We XXXX. in comps are by
response quarter number continues that store. online, first buy to convenient in order viewable doubled pick is about skews expectations. Meanwhile, was e-commerce than more per receive nearly day BOPUS BOPUS exceed the up continues store our This excitement And the anticipated. continue value growing. our QX trend average to option to with we is shopping orders higher our estimates. all now stores also in has than our original business and per is and of online available our customers’ full
In excellent Furniture excellent Cyber BOPUS when visits rate her BOPUS XXXX has whole in the now e-commerce three has our been to remain on record a demand in focus previous with capitalize highest our conversion popular is purchases opportunity. most up and store for additional record-setting a as an the our rollout us picks Monday profitable. growth and order. and The and will was a area online of traffic. her it platform for e-commerce that she operation of strong makes frequently also times of day. way our continued major is choice she meant day
efforts major CRM focus of our will Finally, XXXX. in be also
high, members, over year. is great quarter another XX.X Big loyalty quarter, We XXX,XXX adding Rewards QX which this active last record-setting Our had all-time with increase XX% million ended also program, with performance. another a
basket, We also our our very sales achieved the importance messages member do of continues email, bigger through social penetration these marketing good highlighting to this program a job drive of customers digital rewards for team typically and and We transactions leveraging loyal in stores customers. record with a QX. loyalty and the base channels. know loyal The more shop frequently
focus more Alongside Jonathan to journey in a initiatives, to the driving speak to these on that we fund savings will and initiative, growth continue our moment.
support some of to approach initiatives, growth are these a beyond the our benefits deliver And We reinvested both are savings they CapEx. highly will being disciplined investments. to these taking continue and while sustainable OpEx
that out improvement positive operating note, lower we significant do drive expenses, normalized expectation the we In disciplined cash management enter expected a to accelerated CapEx so judicious is on of XXXX close summary, and free with topline growth, expect to flow. XXXX, a as we in and and
a the an take roadmap Business to recently part future the and growth. transformational Before Lots Strategy. joined This Vice of to the to Big expansion Andrej our a Executive leadership Mueller like new for is moment would over, team I as welcome handing member executive President team. to of
experience customer range to the as a will analytic process, companies. a an marketing, of we to me group responsible has capabilities, and strategic is ensures delivering evergreen managing generating Andrej XX strategic and thrilled centered the Big achieve years for the his sales excellence broad planning insights change of upgrading planning advanced as strategy, is and Andrej as family. and part growth expertise report across Company’s operational that I'm and Creating profitable well enterprise him consumer have Lots industry and in around transformational data-driven nearly competitive efforts. of strategy and
detail hand I’ll for call on over some make moments. in closing the will few QX a Lisa now results but merchandising to to remarks return