Terry. everyone. morning earnings Webster’s you joining call. for Good Thanks first quarter Thank
morning a I and information review pandemic. line and performance COVID-XX Glenn modified MacInnes call have of bank. across on performance related We the a financial this COVID-XX the some the business result additional CFO also provide and for will of I the as activities business will quarter.
review financial most pandemic; and including, current our Glenn our impacted profile After I key crisis; portfolio to the portfolio metrics one, of with portfolio directly portfolio credit into two, the industries XXXX will three, our heading complete remarks, by a the credit comparison exposure and our review industry and prepared I of by had exposures. we a
Chad Jason both Glenn to the this of Jason your Credit and the Officer, during and in presentation. Chief After will President, discussion, Bank questions. Soto credit portion me responding will me join join HSA Our Wilkins
family ones in that those and by healthy the and the know and want loved the are want has thoughts. crisis Bank we times. hope uncertain, I you safe, your been whose in you to has I our I that fact all of that Webster health to impacted First, are let challenging, and unprecedented acknowledge living
over our bankers, two my each is the The by for amazing. taken Webster communities going truly but the last care every remarkable our customers during and thanks and their this end contributions I’m each challenging time. of today way of entire start months to to usually have thanking am bankers Webster team. banker remarks with so other, I our I proud
and out and individuals programs officials. resulting and regulators, the and local banking be entire Webster and banks, publicly want part this the has ground, businesses individually to on the to also need. in Treasury, have creative actions of I swift, and to to bank timely the solution acknowledge and Each Bank the of and listened rallied to help economic industry health state impactful legislators, rolled what’s crisis collectively the fallout. reached and to out happening bold, those
When you the has with Slide Consistent you the see during way Depression to founding organization its can best. values-based safety support since turn our pandemic X, at of very XXXX, operated priority. and Webster our we number in Great one our employees, customers, communities action immediately we The outset was took the our the serve. at to the is employees and of our
the financially lobbies families service with had meet our drive-through bank pandemic. and being employees open We set-up onsite safety to at-home our and of to to moved moving a be and needs. creating hours only. essential to employees modified buildings available ensure or safer, customers of customers’ We We activities included need to in established who work, by distanced socially remote impacted branch the those our thereby XX% appointment a swiftly by program whose ATM This for work been for execute no-interest workforce operations. our while to loan our
those including We because as of because are line health had increased bankers home loved have paid kids home time pay, those of front added risk, or or on future school those daily who XXX% PTO of We’ve of take of and all ones to a benefit. of workers our to care quarantine, closures. employees higher the illness, the at pay
We have the FTE our augmented during workforce have by support assistance and and crisis, not we our single the expanded pandemic. reduced a to employees employee programs during our
adversely relating industry we led Great placed customers, we our For increased residential immediately Recession, we program mortgage loan customers, our mortgages. payments, customers SBA impacted foreclosure moratorium just and with by waived program. participation CD and we’ve of Lending Street during withdrawals, loans, worked We the our fees as availability the and funds the amount Paycheck on with through of Program foreclosures in Fed’s the through the on Protection to withdrawal banking COVID-XX our modification Main Webster-owned for by a early of deferral avoidance the and
related we undertaken what Here programs. activities principal are some have we’ve to government points data both done through as and
representing borrowers modified $X.X of commercial have of million loans, home $XXX billion small representing million of and $XXX close balances, X,XXX of That’s and business or X.X% roughly over mortgages residential As and and approximately portfolio. loans, our funded outstandings, home total small loan equity XXX equities. of of to of XX, or borrowers units we mortgage April approximately business commercial XX% roughly portfolio XX% over the XXX
one funded should stopped able experienced Paycheck Program, of Thursday, challenges the more the we process SBA accepting on approximately million, applications we last next many banks, the representing had need. technology When week. all help accepting in X,XXX to clients SBA-approved day than by loans, be over despite most business and we which With respect applications and, Protection started to were $XXX
the applications be has it which additional approval to applications those and process, funding opens will looks begin internally and when submitting have now up for the later continued like it week. process SBA this We will
larger worked our commercial the help prepared Street the the Main customers and to industry loan Fed’s through programs to our With Fed program, Lending with have respect organizations these directly crisis. to we with to be utilize
philanthropy to support dollars repositioned we our impacted budget those amount communities, by and For most COVID-XX our pandemic. have increased of the XXXX the
We Way to in across United Feeding Red to than footprint Cross, provide donations $XXX,XXX needs. and made have urgent thus basic our America, more American far the
turn to on now our X. I’ll highlights Slide financial
and Webster’s and to to increased a share strong first the adoption environments. and the per Pre-provision significantly priorities any CECL, revenue walk $XXX quarter our lower the strategic was through compared driven up operating through provision expenses. commitment to continue $X.XX in of net a you on $X.XX increase of slight QX quarter. economic total from first in million year’s primarily The resulted and weakening execution I the quarter revenue process decline slight ultimate rate forward impact in resulting Glenn of by interest results outlook, and all from underlying ongoing our were of CECL in provision an a and demonstrate the modestly XXXX Earnings QX, number. prior from environment. $X.XX assumptions decline will a in
Our respect that the CECL consistent process and the pandemic. with with and reflect requirements the included portfolio thoughtful the the of behaviors of strong, onset judgment In the appropriate controls to conservativism this in process is amount the to quarter, environment and of our of accounting process. uncertainty
X% Tangible prior from year. book share per value increased common
improvement XX% led QX. strong, and of million increase which our in to expenses decrease X.XX% credit XX of a metrics a in March deteriorated X.XX%, in forward economic pandemic. the while reflecting quarter with the equity The with first build revenue was reported $XX common combination in Our total and slight each efficiency forecast reserve onset on conditions slight was on quarter. equity ratio, return remained the common return tangible in significantly the the was of
Deposits over of increased inflow note, a grew driven year, we Also billion. as HSA strong million of Slide organic deposits, and augmented in represents from XX% growth on year $XXX in the up X CRE footings $X.X commercial total a XX% approximately loans ago. saw a presents or in reduction from March, revolver loan transaction at and X% more and prepayment deposit ago, activity. deposits growth was was by public by grew XX% year. year total by of deposits year than almost portfolio growth commercial trends. X.X% bank in loans draw the year HSA Loan and ago, downs $XXX now funds, a during HSA XX% in from Strong million for the grew of and
to few to X, a speaking each will business. of I minutes Turning spend lines of Slide our three
balances, the emergence of pandemic. the the quarter, partially revolver Prepayments activity linked to lion’s nearly the were transaction and the draws, and in quarter net the second linked X% share economic due quarter loan a were half of XX.X% which which the includes sponsor drove specialty saw quarter commercial while growth up ago, loans $XXX aforementioned banking, from the CRE year-over-year of increase. year the attributable revolver In and in lower million lower the in to draws. drove
into a quarter usage, year up and banking XX% Normalizing by depositing smartly, some approximately revolver were ago, driven from largely up quarter. draws for in deposits DDA. the commercial X% were in Deposits the revolver linked XX% of
volumes the by Expenses was technology. driven despite income and banking X.X% investment PP&R rate flat and pressure. up relatively year-over-year commercial Loan people in year-over-year. in in net drove a quarter deposit X% increase Commercial year-over-year, interest were in banking
appropriately a tell infrastructure. business such from new in pandemic, cautious segments technology software segments the material with are we are impact and in not you closed underwriting adverse activities, can I experiencing new quality meaningful, While that high we quarter the that as
on deal infrastructure best In close. XX% we basis, the April technology a after million risk where a our agency of efforts held largest deal fact, in we $XXX just over early closed
we concluded months. new great XXX,XXX Turning accounts first to Slide X, in XX the HSA successful make for a another XXX,XXX continuing progress. opened we over to total are quarter as opened last accounts of We new Bank
to In up to material new accounts the impact while administration. to quarter. decision NA million custodial were $X.X no addition, to accounts deposits in by in-source the increased the employers two of in was we billion. previously X,XXX tied wholesale There reported partners quarter $X.X X.X% over the to related account added X.X% movement
overall X.X% compared data. rate growth our of was Bank’s the rate X.X% consistently note rate One point to low of and the when an that HSA rate funded The of declined by reflective percentage market was XXXX X.X%. our XXXX to In market growth industry indicated as in the flat both during growth three report year-over-year, was accounts deposit compared the quarter, accounts year-end industry to account the of unfunded funded is percentage growth slowed that account HSA rate Devenir marginally year. important points first
sales as we We several employers good from to start year a perspective quarter. had large in the a the signed
partnership our make choices. major healthcare enable a Jellyvision announced further smart also that informed We and will with customers to
partnerships jumbo strong with market. growth, Blue Shield especially all are employer Financial Cross and of the partnerships Blue capable We uniquely of These also Principle launched Group. delivering Michigan within
accounts, HSA have you yesterday seasoned may in to acquire we representing Farm that $XXX agreement announced as million an approximately portfolio addition, Bank’s signed In seen, deposits. we State of
We close or transaction third quarter. that in expect the second to
In able response pandemic with quality home work from XX/X our the support consistent HSA three were to customer service maintaining metrics. meet of than to to quickly and to and in less weeks, XX% we of Webster, continuing all and staff transition
the working through FSA partnerships Store, our critical, via time such we may are as Bluebook. customers to closely Rx, Good directly and Healthcare capabilities deployed pandemic our we Blink Advocate, Cost at including addition, Health, HSA or a particularly In support be when have Medical services eHealth,
political chances Medicare We even than of a are near All they for the the were term year and solution legislative and remote HSA landscape feel that healthcare the for remains industry national more ago. current favorable a
have Cigna, and never Our relationship partner with technology our been partner, stronger. largest WEX, HSA our
have business banking. Many Non-interest mortgage result pandemic. the active with I’m for revenue. the households we’ve led as loans our crossed while grew community X%. the to see given leading and X. higher grew up way that continuing tremendous bank and banking, X%, at loans our Deposits by to digitally community the trend was as the customers of self-service safe investment X% on expect. standard continuing employees channels business quarter customers Page we in transitioned again provide service keeping by clients first of done time, year-over-year XX% Total customer services a by a income more banking X% and job In
and centers, so team, the including banking for As community you in say our along the our many and and customer focusing with communities resources the of of enough on executing community been in all the can PPP banking outreach our our I are on our help working loan We’ve the about last across way bank will customers. program, and can’t imagine, diligently from the those quarter bankers, first several during customers have delivered support, over weeks. which
of comments management. I’d a couple turn Before I like related over it to to to capital make Glenn,
internal on and, focused other bank execution are priority. we remains a transactions, than M&A First, completely opportunistic HSA low
assist in a us in the have customers the support recovery our and We country. position financial to enabling capital strong
morning, we X per us. share. of in a approved our QX announced until we a repurchase $X.XX onset not this modest of of approximately the this behind additional Also, As shares quarterly has repurchasing board dividend before do the shares pandemic, after early million pandemic is anticipate
I’ll for to now review. Glenn turn it financial the over