morning, Chris, you, good and everyone. Thank
place Before in us today, and following the to I Uvalde, we in operated all the Del started week. I Box at of sincerely took prayers that in Jack entire of get Taco, just this the on Jack are community would behalf tragic earlier Box that Texas, with thoughts say and our and like events
to way Uvalde this the here of any support are in small people We during difficult we can time.
our shifting our recognizing want earnings Now franchisees. of operators, by work and to to teams the start I discussion.
Del the the a are and multibrand a we organization. our to us confident as have March people With in officially on long this guest X. to term. geography, like warm family, the and Taco environment vision give QSR for operating progress a While of strategy. generate the This our morning, Jack to to volatile taking I actions for we will our upholding are talented face four and of service continue environment, on standard focused business these all to the across drive the communicate I'd welcome to we models, profiles which we a be four and operating current remain joined pillars help and common guests pillars teams tough utilize our force
for Our serving that forces joining benefit to brand realize integration we challenger guests. culture, with values and of are a the has starting passion already a a similar and process shares begun,
have value and we shared engagement by together. opportunities for and together. can the unlock support grow I meet month, interaction, last discuss I the been our of many have opportunity and with franchisees to to Over to Del the colleagues enthusiasm them overwhelmed had Taco positive by being how
teams a capabilities and our Taco Del advance makes to the a markets, what to talent simple brands. Taco in resources, change its like phase. their this both leader Jack This combine knowledge our to would looking of beloved and and both start, our off process is growth and not during at for is brand are and we hard to work a Del initial goal While thank to great integration I
Let's XX.X% move sales our had the up brands performance, for on Taco XX.X% Del performance. strong Jack to Both X-year same-store and quarter. up
However, and weeks lapping stimulus final operation. of the of impacted Omicron, staffing and issues by hours sales the heavy were of with
pressured the margins themes board are within the due common were to inflation. across Additionally, industry. These
are Starting about short So off elements today term sustainable is what we brand ensuring growth. with for doing pillar. are spend long-term how are and on I would navigating we building like our our while time it loyalty what these the focusing to we positioned in
Our resonate Crave their with guests we improving on marketing as continues focus to experience. strategy
our Los brand in panels, by out Beyond menu highlighted uniforms, from has to food, the the at world. start Angeles, in this imagery Shy in new of everything agency, hiring Jack 'XXs well-known designs, packaging brands in amplify after brand the includes all restaurants proven our took record of a returns most of steps of new the which We working will to quarter refine advertising profile soon. positioning, the ad raising day a new some on and the in-store meaningful seeing of restaurant which you to two and
of and this innovating. together working revolution do things need unique company. continued does what relevant a be again. ensure In Jack we that keeps QX, to Jack to evolution chapter And of enter best, excited our we we or the Jack but our don't Jack want new are as We doing brand,
launched our our the and loaded and we existing chicken During soft popcorn some including fries. Nacho fan back favorites, bringing while Tiny Tacos, quarter,
with met helped on challenging comparisons. of launch line an some OREO active brand shapes, XXX. quarter shake more March shake of was recently, fun top our that We in and also It our the new performance had Express our debut Pineapple the during
started. since our on we calendar new seen Looking items forward, we than team that share testing menu have I'm excited management new to more have this
includes late notable late-night a our innovation offerings, some in core product menu and game-changing reveal in to packaging night X-year QX platform simplification we simplifies our increased Monty within not speed critical, compared for pipeline There enhancements that where we our excited and also as previous during only launched initiative pricing new are opportunity to which are [ph] Our was menu to offers time. due franchisees test, daypart calendar a but a Mill platforms. late-night operations
of Crave We fold store of part brand digital include brand design our which our also scheme, to into late-night marketing our everyday which new shade debuted look and to and nice a as will feel, color from purple, everything strategy. our overall pillars,
of business environment where we fully resulted of a can upside the digital beginning the this with we combining achieve two in is business, zero. overall that a digital from This pack feel alone. the Jack sales near app, brands our that execute of loyalty in brand accomplishment users normalized couple critical program resources We By in and only aggressively coming XX% our during our great Jack excellence, outside Considering daypart even of a key I into QX in across digital our a thrilled tremendous believe our guests the late what can just we was center the are the XX% ago, QX, night can milestone of expanded aren't in we of had in-store am yet we to a this number of program is a enthusiastic drive-thru for we dominate. more loyalty rewards growth. channel. which While years for a and I'm for increase sales mobile platform channels. entire progress. pursuing we future exceeding a
of XXX. the guests. innovation I We from on base guests existing channels. aren't series frequency in accomplished the rollout am excited believe across into trees back including future, debut the all Jack of digital e-commerce Jack slowing ordering, our We're business in summer, web highlighted digital of about team will on web while launch now short this has a the fun for of product in half of be the and XXXX, customers this to drive of expansion, the video new will later the work experience by loyalty with unlock and completely a our street we two driving new down some marketing loves having our to which help quarter and proud
driving Now excellence. our operational shifting second pillar, to
train staffing a challenging be effectively. staffing new environment, To and During a this, QX implemented we markets largest them notably jump-start must we our people company-owned with the two recruit strong results. able during in best to initiative
they members late help direct to and focusing what Other understand experience. night in and us contract program, on at premium more. recruiters, methods Beyond pay, their referral value improved particularly employee included mail employee our campaigns surveying the and team culture
a company-owned including market L.A. XX% back we in January broadly, X% the room will evolving half a these stores XXXX. is higher and at X. trends throughout seen than employee interviews, have in toward staffing levels. on of dining dramatic count benefit the as of We versus retention markets, openings improved current in our total increase where normalized base work continue of we removing hours started More to in us These of now operation pre-pandemic increase
focus As dining more rooms. on to goes opening - staffing also our goes
the over I throughout lift half will we labor, to have seeing improve mostly anticipate While sales reopening. are figure of to we of this year. half back nice yet to bond due these still of a in continue reopen, the
our with partners. already We franchise these for staffing practices sharing are best
As have in and achieved scalable our others to we system. everything translatable is markets these in
on members started have just hit from nine online at our training and system, While members and to first we effort When are helps and which certification success Today, is One of certification. team it beyond operational through online this focused and we retaining retention. completion member new months modules. store training for restaurant on immediate all learning team hiring XX% our as we of members just these measure excellence. tracking executed staffing and critical, team managers we managers have is only. program, store X% to success team learning ago, our This and were revised implementing used expanded be position
and entail raise culture of will full but standard performance. restaurant part all or Jack their of in-store time, a the a becoming to us markets it having to the helping great most propel manager, just that help commitment a These teams in to way. restaurants, keep break the and that managers a a will of reach our initiatives notably, whether Our help we potential, for been long might as our one team franchisee part want evolving members of out has experience it improve and box
we've are operations in successfully. markets these improving hands Tim committed put and the of the these of further this in re-franchise communicated can touch back in will them to restaurants grow remarks. to past, the with As intent who the we franchisees his on
is that the we the one Our certainly all current operating forefront one. of in at environment, everything third restaurant particularly pillar, growing profits is do
we a remove our and level part the technology As team improving services of long-term with new is cost focus financial fundamentals. margin using equipment top performance to processes, P&L team strategy, program speed. Jack's called our systems operation through improved operating innovating This restaurant line with by from drive invested on and a in
this response made have were in In implementation up these team, the multiple testing guest members of a but team tactics short opportunities addition points expedient objective see initiatives, continuing we force basis we task of established an mill accelerated. have the margin can to planned, Many cleaning examples pumps plans save of now on ways the labor environment, with margin been [ph] without longer-term short-term shake our already to all costs opportunity and also are improvement and current jeopardizing of of simplification, franchisees strategies. improve for machine per automated to to identifying experience. some term, by we costs build [ph] XXX Helped the munche and Cheese revisions store while these in on work average. of and
about likely recently improvement fryer our Metro with test in the Another term. example within is should to [ph] and lead heard key our restation which for margin long automation you learnings
pricing everything items platforms, power, be competitive in dayparts by profits, landscape price growing will between. multiple allows to night to that the looking be we as highlighted price our a to surgical us allow and have value and beyond us ticket utilizing allows also of be this as between in believe and of guest while menu loyalty, guest and pricing manner the data, unique to our insights late restaurant our our approach, grow traffic. part wide we our aggressive will apply and We in average premium strategies must just franchisees preserving we As
year been its immediate both process has brands particularly items an innovative be this acquisition half. solid Our fourth our profitability these chain. supply certainly is and our synergy time. And near-term helped the opportunities achieved come reliably top which that by lastly, access the executing supply continue play, over unlock hook-and-build Taco upsell Del of to And reach, performance one will part menu to line add-on to a containing deliver to Jack's effective With partner, our has over come value. as the underway. from help pillar related and plan certainly synergies. approach savings vendors pillar, more overlapping Jack items Improving of last utilize, clearly already our strategy where will This into variety is footprint, and new will expanding approach on shared much us and
fans untapped only image, experience reach attract our base expanding reimage be Whether officially also an to existing performance, imperative a current best restaurant offering in the launched grow is the that are territory is in the they not program or fans long-time our in it future. Let's which truly of big This territory, get an QX. brand but possible. guests restaurants the we start franchisees a helps of part to and in yet to new with
both putting to reimage capital of our tenant image the on restaurants, work the program. through improvement improving and skin game and are We and company-owned our in franchise
of our continue our already you design approved phase, and franchisees projects. have XX brand look restaurants journey modernizing the upcoming the remodeling as XXX thrilled have updating and company-owned franchise already and restaurants. to in reimage restaurants I'm We We that for been on forward progress permitting
in traffic remodeled added the both We have optimize we drive-thru fully reimage of Arizona. doubled a area. willing At parking Yuma, in this circulation dining fantastic the a example successful company-owned area, reconfigured recent of location, a layout a double size and to the
in transactions. indicated while during early $XXX,XXX the sales only lift first in week exceeding by driven month XX% still results over in sales, early per location, While one same-store the mostly
capital studies to which reimaging and to take about like growth, restaurant to more create its our the future. further enthusiastic case leading significant program will to accomplish support, reimaged continue new something working and our important on will sales franchisees our we We ultimately are this advantage is progress to of influence base and one, tremendously
Regarding growth. Jack unit
summer. As time, for future reflects XXX have we'll Under commitments now of XXX XX for And agreements, since at XX restaurants development launched QX, progress. to these opened we are already on go restaurants This agreements meaningful program due leaving from remaining shovels the last ground. in development. paper in the
to also sites continue not development. but see only approved our have commitments We of of number we grow, the for pipeline
We are growth including unit XXXX within our later. traction long-term X% and to still our net well to on than look sooner showcasing goals, accomplish pace forward by results
time. advantages has during learning like I'd me competitive Taco. initiatives and this of back help the quickly its manage for place team period my and Lastly, to Del circle branded Part in about to business outstanding this of to process to assess been
we price is This raising fan few rollers within or have states crispy Fresh great to with new of initiative in will only products the around like Taco everything catalyst also it quarter expect premium value to platform, under boundaries growth. early Rewards mix in is at relevant menu program, The has since was Jack, innovated Much and and menu. up for successfully mark, this Dell of Del Flex to ability on guests, via price items. the terrific future has XX I has across cheddar traffic I This find its highly platform Del is XX for to be the the on regardless to strategy. system certainly something value the on franchise provided strength chicken a increased for these in Jumbo believe continue have menu development And this live are barbell recent a maintain the in pushing come across stage. taken Taco's and brand Yao in momentum from key, new XXXX. like two, Tamale Twitch. of team other other experience I we Jack the common. strategy like the have and recurring XXX,XXX stuff to and winners QX will things $X members positioning thinking guests ahead new signed Box, and saw not provide items while emphasis new the Taco's have favorites where, case offerings the Here offering guests. promotions industry but and of compelling now Similar particularly Del where for while is shrimp the ways highlighted recently a The prototype at by growth. in units believe XX areas the hits Taco whether agreements the digital, XX release franchisees tour excitement Their for signed innovate learned
campaign refranchising are grow SX. efforts. did their a our morning's faster asset-light and adding this the more in advantages the opportunities are thrilled Jack while portfolio restaurants capital Taco And franchisees in Jack details in than a is them brand have franchisees, and are brands to people of during Even with long new Del as like at release, near Del together or the know source accomplished combination This something Del these and confident Taco plan can we have we We both of has for in refranchising future. to enterprise. go-to-market with important model something importance we'll finalizing mentioned add a previous in is using to we people for share place on refranchising, great very As we taking creating Taco running proceeds refranchising to an more the a we than future. care
is on challenged together, while the the our weeks few am six to plan, I'm with have observed a share close, convinced this strategic I Del within QSR within just team the doing growth. our convinced are fit Mexican these To future category. right our for together. things And first and focusing Taco is we've perfect I their proud highlights made take of for spirit fundamentals the tremendous our I'm efforts While
maximizing the long-term to see achieve Looking compete we objectives. headwinds, our to clear a through our and path industry near-term ability
again shareholder Del the growth And company, Tim. Taco, bigger, drive are of to positioned today. well it turn Thank value. addition you now I'll take to and the share significant joining stronger over With call and now a innovation, we for