of in different virus, customers, Frank. impacting our taking you, strategies government workforce. based the distinct are manage facilities environments of to regulations to We're manufacturing the businesses currently executing our spread Thank are and on different operating Countries variety adapt. and approaches a
to to customers have shipping are Even requiring rapidly sharply, manufacturing In to environment. we from declined the our are that operating. April, inventory further weekly adjustments our where shutdowns adapt business changing mandated product occurred,
being having We're to retail what restricting and outlets is closed. have sites investments and the from to essential those expenses range been to our where some construction retail all markets and business. construction Our operational run
investments. and reducing IT SG&A, marketing are We
lowering and We non-critical and capital are R&D projects. maintenance engineering, spending
enhancing are and daily manage inventory financial payables. and categories, including We weekly our receivables reports levels, to headcount,
In obligated available. plants costs government We where and paying are to workforce down. the we furloughs when our are existing some assistance lowering implementing are countries, our by shut even layoffs using continue
though We are other material from are energy and lower headwinds greater. considerably costs, benefiting raw
career. that leaders difficult segments in businesses through and their times individual strong Each circumstances of our have multiple managed has
extraordinary taking business. is team and support customers global to entire our our Our steps protect
balanced of people with exceptional We the one am of business, and they of levels have of I an needs have another meeting proud keeping our the customers. team safe all at how
For decline global segment Italy on by regions period or segment's the constant a days points sales Each from were almost of $XXX the currency a was the at period, and X% of million, the the in forefront. with ceramic our last different year X% affected virus basis. at
region, we programs and government structure production are each cost each to our country. reducing adapting In our lowering different demand, in with
are declined Our commercial higher residential new has demand percentage U.S. those of as business still and completed. projects a has being so ceramic sales, slowly more
the than year, with from Through import stopped. February, China XX% imports lower X%, average shipments prior virtually and ceramic were pricing have
inventories. the our We to lower second product production are manufactured reducing quarter in
distancing We our selection at to added meet social have pickup curbside product service and virtual online centers requirements.
we click Our as collections begin into to ramp new channels. production up introducing tile continues different
improve. quartz our increasing productivity continue and are costs We to as countertops higher value our
consumer of selling significantly US products saw from slabs than to growing sales of professionally-installed concerns. awareness better the ones Do-It-Yourself a are in and portion are due produced distribution social base we Italy distancing as large expand.
were to of inflation, declining In In down specialty to Pennsylvania, plant mix the of first our year, sales tile state-mandated increased tile higher investments last Mexico, than been competition, has our distribution. part transportation and the with has closure as plant commercial slightly specialty better due costs our expand quarter operations. small shut and
government closed were continue throughout After to non-essential product inventory demand. our we down from plants ship shut meet April the to and businesses, customer
Brazil, virus end the in period. of In the even the negatively good, results channels. export were though Sales the new and construction impacted our in were strongest quarter
significantly commerce, other April, impacting most suspended our São regions and Paulo sales. During
We quarter production in the demand. second to reduce with inventory are lowering declining
business as performing and ceramic in This in manufacturing. Europe. Spain European down as virus well other of stopped French well by the shutdowns mandatory shut followed the market our was lockdown was government Corona in until travel closures Italy a the Our and
has some We've lack of transportation customers, been shipments. continue progressively impeded decreased and demand to shipments to though able has
many deteriorated not with of has of has with availability deteriorated many plants operating. product Our our
postponing We introductions reducing our product SKUs. are are and
operate factories to reduce to our government to reduce planning During support the are below sales second we're using quarter, we headcount. inventories and levels
We and monitoring are orders customer receivables.
As we restarted to countries of entered and plans reduce production. May, economies developing our Italian gradually have are most European their we lockdown
in the from Russian our inventory anticipating first Our quarter levels. the increasing due business, was inflation volume and declining ruble cost to higher their stronger-than-expected customers
added sales porcelain line production In to slabs. the and we a quarter, expand large tiles, our tiles, first of
up through sanitary We our a franchised own to and also products premium coordinated plan offer started ware stores.
until presently not required. March, Russia and further closed. now of the will as down sites stores In Although construction adjust impact and the we corona April, locked virus is reduced country production with did many much late
less of quarter, first products. one exit X% day from year or were $XXX segment America For North decline of X.X%, million, and the and other the wood approximately a profitable last sales our with flooring
during our supporting protecting our customers. We managing priority In the progress began our shifted corona making launched the XXXX. quarter to outbreak, employees, initiatives on virus the and March,
operating. remain and a to business, Across from are and furloughs number layoffs abrupt our much segment open reporting decline a sales lower are large sales. The and has the of that the are percentage with retailers not in reducing and of we align demand. implementing remodeling, traffic production higher Those
responders. dramatically is supplies, rug retailers team producing face the healthcare been gowns have and our our hospitals Many need impacting carry shields medical that for our sales. also growing for collections first and Rug meet closed, To
in our continued. quarter, underway multifamily sales projects carpet the performed the have as category builder residential best During and
carpet is purchase first market which quarter, the carpet created new by specialists, brought go virus. consumers planning in We To collections earlier must than and through installation greater to which sales in ever opportunities disadvantaging sales. carpet, the the measurements home before
strongest In challenging commercial, the marketplace. were performers sectors the in and education a government
as such adapting which working are and to visual home resources products We see to designers in planned from architects our their new spaces. allows studio, interactive through them
and During performed the their in segment. vinyl quarter, LVT sheet the best products
uptime. with and increased Our LVT operations improved daily have output higher
both of are features and being to the styles increasing New and flexible production rigid utilize introduced products.
for tariffs The as The ruble between U.S. slowed ban. market travel prices from LVT our LVT products. knowledge of plant Chinese lowered of click result European has transfer a the those
our China our featuring, for our improve collection the disruption The price product under margins brand. introduced created renovations. and and to performance have To premium point installation climate, limited for current design in in the enhanced we and project sourced multifamily more DIY corona virus ease of feeling
Light provides resilient easy flooring also DIY laminate alternative. an
realistic laminate durability. visuals, have operations In our waterproof increased and and Wood yields productivity business, Flooring manufacturing art provides state-of-the enhanced Our restructured which technology has our margin. we
During constant quarter, segment X% on flat a and outperformed or sales segment million, basis. World $XXX other Flooring The our year the decrease Rest of were from a of currency businesses. our days last
nature the and virus The has severity of of country. from response government the differed to country the
and And facilities. have of to work. others, closure the in shut coming retail construction. comfortable not down mandated have countries manufacturing Some are personnel Others
our while regulations operating. our others shut stopping starting have environment, shipping with this and Across continued our some Given and down are we of support align reduce from product completely demand. categories, manufacturing customer are inventory are to to operations
In operating trend and coming countries many down. In trend being appears COVID-XX the are distancing. Most to this peaking the stores many relaxed as hospitalizations more more of social Europe, with anticipate countries, to over parts weeks. lockdowns be that will extend outbreak
stores situation Even quarter. production and improves reopen, most sales anticipate significantly health lower in as second the we and
share as growth which difficult other product takes rigid outperformed product market we vinyl a recent The tile, carpet and LVT, categories. made categories sheet from in it LVT including investments, have environment. delivered in
Our rigid our track continues is as LVT output cost program on increases. progress to and well, reduction production
import are retail are until enhancing of introduction increasingly from LVT the capital New supply. closed levels are service we in that the products LVT Due with use stores, and interested customers to faster next-generation our value to fall. churns. our China local improved and postponing Customers
from to vinyl costs, sheet delivered production material We good rates our in lower impacted the quarter business margins. growth lower first volumes outside Russia. our the region benefited In higher the due exports and Europe in raw
well, as our and Our we product new performing base. plant customer is and expand Russian offering
Our carpet base commercial. retail distribution both tile limited a from sales to continues grow and and in volume investments, from
and strong as a Our products sales. of to laminate margins continues business deliver result new branded higher premium
countries and retail Results in quarter volumes, the related the primarily by declining selling to restricted. first higher new is marketing costs impacted and were of in collections launch where
while consumers online We are shop expanding our digital home. at sales as projects for DIY staying
postponing As other of new introductions the product the with our until year. end are we categories,
the Our the better Russian Laminate presently country business down. held up are throughout locked quarter, although parts of being
is completed plant in due our wood wood plant flooring Malaysian Our is Republic, government We reducing at costs. operating lower which restriction. to of Czech our closure levels presently the
were France our Our production April and other and insulation in Ireland plants are employees. furlough operating not reducing plants in
production of impacted being are are to the operations the board layoffs. we business, rest and Our starting stopping similarly and temporary with
to raw converts and our lower to products position plant the margins two, energy from due made new will past commence sales investments bio five quarter benefit the material our We will specialty low-cost prices period. a of have the the brand. In the that over waste-to-energy years. exits we operations, during sell and Higher supported we
In sales product being growing Australia A are many New with update hard slightly well and of up lower to carpet were is our pressuring and Zealand, services accepted. margins. our lines major sales
compared currencies sharp dollar. results impacted local quarter first to were by Our falling, negatively U.S. the
shutting New throughout our in April. In operations a manufacturing far. we and have seen government late on March, so lockdown Australia, stringent Whereas outlets Zealand's enacted no lockdown, retail
I'll Jeff. return the call to