by Frank. businesses Ceramic our world you, were impacted to reactions Thank of all Global pandemic. around the Segment In the the government
Southern and were were markets, for our commerce conditions construction most aligning demand, our of complexity To period businesses improved, U.S. periods and improve have any while we retail continued segment, performance, for the all most as to in cost In demand reducing we're time. Northeast greater restrictions. Within will and is most time, Europe implemented our regions customers impacted Mexico suspending dramatic Midwest future Ceramic due extended of uncertain with some operations production change. the while our and the the market, and the our regulations, of respond and state during closed
the For Pennsylvania and up marketing decrease level distribution our region. than we an for improving. operating example, in our declined along anticipated activity, in is faster differing and Presently, cost overhead, to inventories that manufacturing furloughs are To cutting across as service extended with product costs. the U.S. our ramped closed time our including business, was of plants increased customers and our production. we all situation, our most reduced and manage we of introductions Demand manufacturing controlling ceramic
Our to and being our sales ceramic increase throughout is the delivered customers year. new tile click should
and in higher and volume has countertop new improve will with profitable Our facility become Tennessee mix.
more higher with colors veining. have and products stylized We producing value begun
employees. are Our new up faster and BXB systems making selection, safer ordering and picking our for product and customers
to guidelines our CDC exceed that measures keep workforce implemented have We safe.
the on U.S. consolidating closing we pressures Given most assets. least into are advanced facilities and our our manufacturing ceramic industry, efficient
local sales We our we construction. overlap activity, commercial some lower refocusing are to new broaden sales of centers, our efforts service they position home markets. combining With in are in our where
are taking our We lower complexity and out reduce costs. SKUs improve to volume
to fixed We align Mexican our reductions costs economy declined demand. have significantly reduce current impacting construction. The retail made and has permanent and staffing with employment,
in running, Our manufacturing government under quarter currently are Mexico second orders. were but the operations limited during
During required this pay any to government we assistance. workforce our were without time
offering costs, All our our customers current workforce of reduce and demand. production for plants product our our aligning of are and currently business. rationalizing we are are most running those with To open and
products imported stimulate has COVID lows government our business rates are ceramic weakened, we're Brazilian replace pandemic increase to housing Interest peso our being contracting reduces are introduced. to the position to sales. as and programs is premium promotional the increasing the As and The activity. sales historical introducing in economy at market
reopened improving Brazil's stores sales as in major are Our retail cities.
our our have our sales exports reducing the local and as our service. has we're With weakened. cost support local low, and further currency improving We're production increasing workforce. to Our expanded structures inventories improve
the shut communities and Southern was epicenter our ceramic plants period local Both Presently, was completely by safety extended severe due impacted which our virus during within business European of and we for have down in the were of Our our lockdowns, measures cases to the customers Italy, limited periods. the especially the crisis. COVID facilities.
has country the As up, our sales opened improved. dramatically
operations less European and Eastern demand Our affected significantly. has were improved
major as Our postponed European around the substantially world. have exports down been to other continents are projects
soon plants levels ramping our and demand should of target. satisfy Europe our All service in up to approach are
ones. ongoing government fewer this are down our manage SKUs year subsidies costs. used being paring We're Continued productive to and introducing less are
downturn, our last when failures of business the with markets of business As In Russia, higher country to rates we some due weak their the our down. anticipate economies. declined in locked ceramic significantly
operating us provided to construction Sales now plants and better our benefited year. with our similar new retail our rates franchised improved position last and the and strong are in owned Our market stores through as access business. quarter and
greater is a are economy. new the construction channel, We to the government placing the support emphasis investigating which on
April homes. took With remaining sales North open throughout restrictions as segment – Flooring outperformed improved premium were Our as started shopping America government quarter consumers declined remodeling their undertook and the projects. lifted and substantially homeowners most such in products, DIY home as centers our new and then laminate
enhance Our SG&A. improved sales than Many lowering manufacturing are in increasing inventories faster reducing as performance, our segment's cost up. our production health the overhead we're our ramped due challenges, operations local declined facing our communities. To to of our concerns and
cost and taking are manufacturing out higher We points. distribution assets consolidating
offering product and in We to more investing streamlining costs. are efficient assets reduce our
our gradually stores, is were which closed were LVT of the Our LVT A of part lifted of many government across time. sales restrictions significant for specialty distribution country. through improved as periods
sales the increasing is our challenges. COVID in though we quarter, spread our are the of As improved LVT the creating production,
our We and was processes, U.S. speeds however our have improved progress slowed the European travel were to manufacturing unable to technicians because
our new improving home installations as remodeling some LVT while features and are complexity collections. slowed residential channel performed period. housing upgrading provide the activities enhanced reducing manufactured visuals The was our construction and offering In best in carpet, category suspended and We retail to of regions. with through the sourced
higher impacted was performed better. Our mix value price and remodeling declined and lower as pricing channel polyester the more
remotely. projects the will believe to providing delayed and contracted challenged channel sector to businesses working our We postponing as outdoor and impacted are to were demand education We and are We're will recover. support continue to improve sector investments. most. commercial new production The local hospitality our The many longer both less virtual greater take levels. and events be commercial be to government sectors continues increasing the and meet architects and designers the service
their severely replenished. completely were not shut rug impacted down Our many inventories of as business April was and during customers retail our were
way As progressed, our the merchants channel rebounded to easy and as used enhance collections. homes, its rugs home as a their to for and importance centers sales consumers our mass period rug an continues first e-Commerce grow as
and improve service meet our increasing needs. to are We customer's production our our
as Our laminate increased projects business consumers laminate operating We're outperformed categories at increased of DIY all our to other our demand. while this capacity home. satisfy
alternatives hard to waterproof services. and superior provides solutions technology visuals unique Our as other
our to next laminate continue technology, We are expanding selling across market of Flooring in are cut Europe. growing presently the our well advantage government business. our support manufacturing of segments. which support our to expenses were as World and Rest generation introduce of more able other the we take flexible the as results to outperform We
LVT and period. best the performed the laminate Our in categories
business in licensing As China our LVT has production fallen. patent has recovered,
the have and As sales we in remodeling, residential In we better saw through presence than went is in strong category. the the reopened inventories. improvement stores segment, which as replaced the we period, commercial much their performing greater a
up reduced held approaches overhead different Across consolidating pandemic. government lower our SKUs. the have to the and than segment, businesses volume Europe and Russian are Australian we better to costs Our due
production We are emerging to our employees’ demand, while now increasing protecting meet health.
plant’s products outperformed increasing waterproof In laminate production business other and introductions for internet less their Through collections retailers demand expanding laminate sales we're presence, consumer regions. our new satisfy we're the products. Our are our other sales. supporting and online increasing preference by declined our in our Russia, our our as to
improved markets. sales we in as retailers period LVT reopened rigid and flexible Our the our through progress as key
and sales. Our also increasing satisfy were manufacturing production are to plants impacted growing
as our positively and have all recovered to contributing we more almost have results. is Europe, In businesses sales projects. our of commercial residential deferred Our LVT manufacture than
our our Europe the to reduce reduced capacity, our the new into introduce In and sheet France by through significantly costs market. in especially features We were to processes sold and expand primarily our is sales modify vinyl closures, retailers continuing are and UK. store
vinyl to As have in new our increase and positively offering In to are recovered business categories, our our our contributed results, we to Russia, our broadened production has customers. satisfy share. market sheet other product and our our we expanding plant
Ireland UK Our completed our the already as restrictions primarily the with were was June category impacted most, rebounded projects in contractors affected insulation the with lifted markets in and COVID business when underway.
geographic our the base customer of and our are We products. reach expanding
had Our products sales. The margins. to sales wood we are in in new on detrimental our COVID boards largely faced due differently specialty waste handled both introduced the plant which crisis mix. and seeing impact to recovered energy to Australia and impacted now carpet less pandemic improve virtual start and our disruptions, The market a full The and operation. improved plant performance. similar and residential developing We showroom delayed our new is our Australian of was a has was
collections surface pricing month, increases LVT in expanding are and introduced sales we to hard offset during in were Australia cost European Our This our period increases. region. implemented the the
most pandemic, declines the government New comprehensive Zealand's enforced one the to significant during quarter. of response the resulting lockdowns in sales in
New economy open contained improving. sales the and are is virus Zealand's currently our is and now
the return back Jeff. to call I'll Now