to call we’ve Along joining our our again some call The at updated thanks presentation published can with disclosures that be us to presentation today. our morning on Good you Lisa. speaking accessed release, we’ll Thanks, for that relations all additional be investor investor on has an website. earnings and today. our of
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technology productivity from digital significant this of by our years up past enabled have retail without platform environment our and clients, transition now the over utilize platform We ability made our time is year. to work has of our handle to investments our to the digital and XX% remote approximately X% infrastructure enhance us this which last increased banking losing juices to clients a employees our the officially
number our place. in assist of we in put To new programs have employees,
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also fund. is contributions foundation to Our matching that double
to wanted for this through folks that by appropriate. difficult to In we the need are pendings terms and recognized and we make withdrawal early assistance who sure waiving are it clients, make suffering time our [ph] as of our provide there there we fees that they support out really
loan consider and considering only period with fees deferring For for we clients waiving for including our interest certain deferrals. payments our borrowers, time of a are accepting to working payments
customers of forbearance a offering mortgage mortgage payments to for for six months. plans three period no mortgage we’re allow or that residential reduced payments For
To-date mortgage and we’ve residential granted loan $XX deferrals approximately on billion CRE and of and loans request of of loans forbearance $XXX $X consumer million commercial on million loans. approved
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us for process. the lending up getting over in prepare PPP process investments made and be our standardize the and to to application scalable The to we’ve years adapt served past well
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round During helping focused our just the first we on existing clients.
expanded the have These include up perform of during Over clients couple wave bank of funding. opened with part the processed accounts will our due that our that process to of the diligence. deposit past be we’ve applications so the we second clients new weeks we can
provided I key takeaways. we’ve of loan individual In we minutes portfolio the to published and detail discussing spend updated in want investor the a few around quite segments that presentation bit a our some
disruption seen crisis limited lines general build meaningful a As businesses. comment have our of we liquidity, about the and of they representative since our seen in which is the we up portfolio to loan a the not and the on two strength drawdown credit lack started things: their of our believe borrowers need have
loan types portfolio flagged XX% in Looking which million the at under our outstanding of or more than of we industries XX%. and total exposure strong have underlying a risk our It’s hotel to properties represents loans. with of LTV being an the we average to loans have high hotels X.X% $XXX industry
of X% As of March impaired. was XX, this portfolio less than
in have represents this X.X% of which as March Ag $XXX our million loans and X.X% of XX, total was impaired. We just portfolio loans
of past are raised Ag labs mentioned ranching the farming. which they in the feeder have than we portfolio most the beef get this of borrowers the fall. Midwest the in usually largest old cattle less and year to feed segment and cattle segment sent And this a within As in the
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a exposure category criticized retail total Our none on of mall trade these our March almost of with of is only XX. being loans and as about X% loans
I are FICO our high around of we XX% As X.X% oil and for the reduced million steadily information of portfolio March and industry just of loans past, above autos which now have those portfolio quality some we have approximately approximately our portfolio scores it above in provide It’s exposure RVs. to the want indirect as and originations and only lastly, XXX. $X represents consist XXX And scores gas XX. into primarily a which impaired at FICO of and loans mentioned in our XX% of
our have which that strong by started, touched the increased to April we month payments. efforts people seen our of well collections XX our their of on working work and has underwriting they since a With peer make points we good business. the in rate in our below going group I has have down a back delinquency our consistently crisis is our experience point And brought rate In is think delinquency our I this example during basis markets, or April. are And the earlier. can
very type continue at of loans feel same and portfolio than other the we of perform comfortable should it So better country. with the this to parts
Marcy And our turn to financials. at on the go provide to more I’m Marcy, can point ahead. over a she detail this little call going so