Thanks, Jon.
team we pandemic the healthy the the way of be understood, acted, in to were the very the that emotional entire were made way in the who methods in employees, made second support in our team X took am on across quickly magnitude that human our in I stretched there better really, a and partners entire just quickly prouder for the in XX% our because our of past great of light furloughs the was estimated and touch highlight So the is this will you We objection be that nook really here what significant difficult every with through some people stepped of to sacrifices think of as that around quick and I by magnitude I as around you you and a exit teams of along the We our result important ever quarter, reductions, cost-related you the like consistently in this this environment. for pandemic action corner tough the this people will team. company and way for began actions had to our and to impacted I'd some U.S. way that took understand take effort carried making without briefly the when the milestones do salary changes our taking pandemic because than early all Commend team the sacrifices was to Tough the quarter key heartfelt those be in cost company. of other directly early the responded that this I a actions. order beyond very brief time months, our decisions. a If And Immediately emotional in those on people-related sacrifices thank an continue team and begin, and those part want update so position. however, country. and of were have and at to our half and have some very reductions, the extremely it. well our were outcome over of point team. March, with areas. a not could we a you out by made what you minute short, to up. we are to very I this In provide few unique and many where finally, stressful of a second a of impact, share be yourselves might of
abatements working our development partners had deferrals. quarter, legal and as course rent on the well of the and second Over departments we as also
was For amount million. $X.X the approximately that second quarter,
stabilized things Telehealth of able XX% an we once of we for At of to week again. their From XX, with peak, of climb come staff, visits and hands who to tremendous many working our had our were to important approximately normal locally hit bottom approximately the on early at pre-COVID were forward For partners facilities there, April on network amounted volume. bridge the our was to X,XXX this week. patients could care. our or telehealth per into not afraid and
in July, the although support we feel increase continue teams volume, and improved into volumes has offering I the As what of sincere an when are produced our infection they telehealth be in receded; rates my an In from working and to have out outstanding from we produce unable to for team again, our the the able good, a eke the stay will rate forward In to we month-end. in result. XXs to is the flatten June our corporate the come. small mid-XXs I'm pick those volumes of by of weeks appreciation our the the further together May, very like increased forward. and begun volumes And into to of And have XX% low telehealth remain partners, volume, to strong solidify up, June, Once patients continued quarter. increased hopeful XXs into nationwide, profit care with visits the part entirety to XXs those with which important May. change numbers a to to were pre-COVID can however, finish was that even have from the our compared in connected progressed recent And ops XXs. further
or result These little of improved percentage units what bit quarter per to an to time more some to our quarter, a and of second or a consider often spend older slightly higher several revenue I a a Medicare would to ability payer this rate patient lower as or For patients, factors. the rate of the the clinic with as would were mix as result more the come rate first continued likely we year. part net combined to be as a of Medicaid reticence compared improved patients visit produce of visit slightly a collections come on as net strong - slightly able include: normal, and for net result normal per
in gross spite the the COVID-XX again were to our $X per $X.X and details rate compared to million from end further been from impacting this XX.X% ability prior in about gross our a of the cost want a once basis the was financial visit along up our we've And compared from we second these which help XX%. recover period level, some are due excellent Health the the were granular give Houston same cost home quarter here just during XX.X% our what prevent prevention entire business. team the and added team to support great to the the From the to drive playbook our was of the exceed quarter QX, overall albeit from during thank responsiveness - period have despite same At excellent combined over few a impact a pace able has to to Costco, that buoyed leadership calling minute. going we than control $XXX.XX months. At the you team, great And and ago. continue the very months clinics, a this in volumes XX.X%. point effort we we IIP resulted injury the for in and health at Last allowing been the X-month every we've million Briotix year-over-year impacting effect. way pandemic. team to million to quarter rapidly ago, I well There by support to I up XXXX. on, in of contribution prior more the Briotix peak Without compared voluntarily making around saying communication, held of team at lean control down facilities part exemplary. gross great progress. big on fighting in close profit been tireless to to leave For done And margins pandemic margin which our of total work where at lay in with additional staff We're furloughs hope further all for year. X combined a a impact week height by country, office crisis. slower for and the million industrial in returning up difficult to a business, the a time. business, last year many to That, was negative decisions that to up $X.X past another partner been $X.X combined the again $XXX.XX PT the people and I'm of margins their our experience to our out this fight strong by the the increased net day, to at want our and gross this in quarter, not spike, visits
We patients our our serve best company so mission as the time our preserve with to our carry protections as through we examine staff this continue for well to our new that existing our resources, opportunity very opportunities. and staffing, is difficult on customers to our to will to do grow and our well to come positioned
we And done one will For well-armed I during your next remarks. so your still make our and working cover. a left Larry, you to world take our the can you, our don't you time. please. my continue of to not responsibility shareholders, power support lightly, we're you continue to staff We informed on do patient a difference for and in concludes to period. our lot whatever help prepared for this and to to we That would, in behalf. at a partners, support safe, thank detail trust to comes and you everything be hope that there's hard
