first Thank Carnival's welcome conference XXXX Shoe earnings you, to quarter call. and
Officer; and today's Joining Administrative call on Customer Financial Chief Vice Officer. me Jackson, Worden, and is President Senior President, Executive Chief and Mark Kerry
questions. move re-openings pandemic financial expectations I'll initiatives as On COVID-XX the updates quarter's ongoing strategic as results. has this us well the We'll storm, our historic our impact update open it and on store on call, to our discuss the investments provide then had then call weather will we well who followed our how will have an your for discuss positioned as on today's forward. and by Mark business and the Kerry,
the a off of start on COVID-XX. with me Let impact update business
spoke, pandemic comparable Since met just environments. X.X% we increase and staying your corporate and with XXth a of starting to look challenges the First and been healthy. through COVID-XX hope employees loved traffic solid of March. store two store was and different driving you impact completely sales was of we When tale have unprecedented first customers, we last quarter we The initial staff. are quarter our protect as safe the with then, materialize. began The really ones a fiscal of to well the foremost,
spread clear customers virus quickly, we and risk. COVID-XX As mid-March, our it serve that were the employees, by at communities became
to stores. made As a the decision on XX, close our March we difficult temporarily result,
as in and saw declines shifted knew customers we paid we our I to virtual our discuss a remiss world. evidence clearly and Further, strategic able our we meet loyal as time. our our e-commerce were uncertain would employees dedication for soon hard in stores, their traffic be has efforts not, to decision in to of foremost, first will needs off, which this moment. to marketing thank even ensure immediately I This their continue platform toward a that incredibly during work
employees to our and us something this we Carnival During date, stores single furloughed closed, was are have we were where continue proud pay so not very our to makes Shoe associates as important what our a to and of store are This special. we person. period incredibly
been is fun way. trained by stores Our by store Carnival and members operate environment have that our entertaining. to unique team It being Shoe the is supported
decision the store a our we our stores. reopened as As a to result, competitive clear not employees differentiator has been have furlough
in our most the to support asset, we also associates our Not only have to employees. our get been sales serve but able back efficiently customers, important stores our
were growth substantial experienced. while orders the to engaged e-commerce inventory e-commerce our store teams our at and locations were the time, busy tumultuous this on support we each with of our fulfilling stores hand During closed,
adjust Our rapidly also multi-tiered vendor We shifting hand-in-hand a work incredible. community to the quickly environment. partners with been have vendor utilizing our to approach
window, a had sandals. some and that product which seasonal any included shoes canceled we short First, selling dress
and relationships, sandals assortments. vendor which where flow attributable our for dates longer adjusted moved core our our we product back-to-school sandals, seasonal third, reviewed years. adjust soccer nimbleness and to worked sandals. we selling appropriate, model And periods and to merchandising ship have we later strong team This nurtured including is and with vendors sport Second, with flat to best-in-class
result, on-hand inventory up after at our X.X%. a shutdown, quarter As was six-week end
to our have year. time at of the to due inventory X.X% week the our experienced, However, on-hand strong end the sales same reopening last compared down was last stores as
will As new we including fresh all of back-to-school. head into initial receiving be styles early receipts departments, across June, product for athletic we
the platforms, to initiative. technology several investments our mobile significant last our quarter, half as by in of loyalty and customers in continued loyal both shop our in I our huge which by months, well we As app, was as driven win CRM was typically us. was mentioned, Throughout that Perk which e-commerce, website our through the Shoe which serve customers growth the second we for members triple-digit including possible store, a over delivered new have made
get athletic spot they the athletic active time spend to footwear Shoe walking to business to a begin many needed this Our outside and look being truly was as during Carnival more period. as bright quarantine customers
week has to our of thrilled we are delivering XX% end June, which the the open our e-commerce are being today, of of proud we to our made, our have anticipate expectations. serve as are While By stores open over we of the stores first business of progress XX% customers. sales of fiscal above
well again, customers priority to keeping our but as remains our them as We safe. see are employees excited our
new possible. implemented feel that our customers ensuring a As employees our several result, and in as stores, health comfortable both we safety as and procedures have
We have store stores have equipped sanitizer, protocol. with protective equipment, personal we mask our call including our which cleaning and PPE, hand all enhanced and
and to at lines checkout plastic-class addition cashiers all shields customer PPE, our for safety. In protective have installed we
announcing this that stores we be normally created in customers promotions. throughout calls that announcers and good special also to and of during importance And store have distancing social hygiene in time. remind lastly, are have of unique professional store the signage displayed We our [ph] are XD employees that and every the would microphone personal
in results that and have verbally per stores utilizing converting remind We shoppers talented reopened to distance. individuals Early Overall at encouraging. transaction. units our stores a down are are the the prior social traffic higher in purchasing significantly rate coming are these to more foot from from year, customers double-digits our
data we product CRM members, been of standpoint, Shoe customers which this the unlike the the children's shown ever performance Our are last nearly the the From first Without a year with quarter, roughly a in has back our was we this with flat pleased Perks a are coming stores and loyalty XX% doubt, that of athletic shoe anything both at experienced. has categories. have challenging time.
our by the the sandal ability be necessary be of are, position advantage for the in week first in likely opened end to impressed however, business their the June, stores position We may by what unknowns, taking steps to season. season. fiscal With decide most be of the the of continue team important and most are to take states navigate our still about appropriately reopening we'll the to schools. to including we month the There many That uncertainty. of back-to-school said,
our be addition, triple-digit robust e-commerce to business growth In with continues sales in May.
that flexibility existing our In stewardship we us our proud to allow I'm We well. sheet. this strategic us growth and will long-term summary, much long-term quarter as first-time debt has investments than Carnival goals say our to Shoe strength progress as this keep our in have customers make anticipated. and fiscal continue unprecedented people optimistic to are our business goals. and first achieve managed financial without with our any sooner well adding to toward to through allowed e-commerce This our working our balance served both investors accelerated
our overview, that Worden now update on I'd With turn Mark like call the over to initiatives. strategic to Mark? provide an to
