you, and joining had both the quarter, thank an excellent Good call. financially you for afternoon, Thank We everyone, operationally. and Doug.
Our the quarter the positive and continued the in economy recover. third to as continued quarters momentum experienced second we in first
once performance again Our leading raise forecast, exceeded outlook. overall our full-year our to us
billings year's XX% expectations. prior the our quarter During our gross and quarter increased exceeded over the
to QX. the expect Our from and that note Please back end average worksite up employees pre-pandemic of were are levels up X% we all-time over quarter. and X.X% an the prior sequentially high next to year almost reach quarter at
forecast net are clients well worksite stack. combination our or hiring rehiring, ahead for new is employee and as a business in growth worksite we employees of our Our as of
grown to in market. It continued over year discussed quarter. in more, labor and last have four the and and placements early set it an that the three uptick filling tightness that about did. stimulus business the the challenges We and stimulus increased government applicants could to X% expired Our expected September, see with orders but quarter the staffing expire we did of weeks was to after to we prior have
As I applicants, we employees. look and placing wages attract at our in seeing companies are more are to more October, increasing applicants, results
but to improving. unable fill still is our orders, are our ratio We
in would These share our an limits de-risking but the de-risks our that upside to traditional pleased and which business are quarter can we the company. transactions a are program insured structure update program, provide still is workers' and like any financial we of the accustomed transactions I potential as intended. Next insurance first to model share we the market, the as but the in that in structured insurance discussed of are the last can very disciplined underwriting. execute into we better newly quarter entered reward This In results greatly on the essence, was our manner We precision passing operating we are off of we predictability. the insurance risk in compensation a that downside to. we our with
updates. branch Moving to operational our
XX to one total by decreased branches. footprint branch Our
branches and us pulling We partners the the continued well East Nashville open geographies. Pittsburgh. in on and to new expand referral are clients and new Coast East and The is doing Coast in
Bend servicing efficiencies grow referring revenue, as Jose, this operating market this be and of while continuing Oregon, Southern well our These the We San were doing now Utah are to California. Medford, into as manner. so with in but to more and to clients, as into a made as continue decisions cost-efficient intention to mindful are into Utah referring of market and now Orem Sandy, and consolidated County; Monterrey
developing $XXX follows. with $XXX running million, with we $XX of XX up emerging million run rates as is and consider rates mature $XX run between million. stratification branches XX excess branches branch Our XX in to branches million,
Our previously business mentioned. consolidations the opening totaled XXX units and new and incorporates
also our return allows structure on us units, of management revised payroll. with to member our which the service employees business XX migration less into management increases continued and We more clients
worksite levels. stack, our environment. ever-changing to we bring be clients complex to do and retention our this our to value client work client like that than stronger I with the the continues and employees Moving in to and our attribute pre-pandemic economic teams
forecast. than referral distribution, were quarter previous prospects our greater Regarding internal and channel and the in the QX our exceeded quarter leads
We a we recovery are we optimistic as are still levels, as gradual continue to open. but behind see economies pre-pandemic
longer-term to we levels. our target by Our closing markets. generation Last the ratio new on initiatives both digital intend partners continues focusing of to line we we omni-channel where top lead and funnel different historical clients in via quarter increase referral with discussed campaign where an in be the
We we signed and to trials, referral up like and XX new seeing or interested I'd five what XX We've earnings are XX various with the some into excited partners only I since set statistics am new clients. four last the meetings months are we call. but about up provide potential to
market, sales our on and markets. are method initiatives our other We refining investment measuring most and to return testing successful will the by various transport the
to our and see larger package nationwide with opportunities. continue continue new We offering technology we our to
retention client summarize these to So, better all efforts, than is our historical.
opportunities We than we forecasted. more are seeing
result just most our trends of of the at This larger is new new organization. These the employees worksite a X,XXX positive accomplishment, four adding as the point net focus customer net fabulous this and new resulted additions from proposition, put over finer same well from the over on we new see testament XX closing as to past added company value the we a continue levels To the We adds a had years. worksite past and customer months. this is the as in employees historical. opportunities are net
on are new Next, a markets. we as We initiatives. that other I'm going updates asset-light last discussed to some strategy provide pluming quarter
market initiatives sell into and with we a and digital environment new We will lessons our operate have professional a taken them market. COVID train learned to remotely, hire have how and that in in a for coupled
this client still in are they their well hired base. will through our and is or the Shifting in quarter an but client is we of that myBBSI, We service adjacent perform up them our infrastructure going corporate portal, emerging and continues four build It behind at program. out branch invest new currently as to built IT, received favorably internally to our being folks and training client early, clients. by
that new We committed to existing or quarterly features add are enhancements functionality. improve will
additional portal a these dedicated on Our and vision services on we working bring is through have and this. to and products deliver the team
than the people never have we are summary, the and been business people they today. are owner business in in So, relevant more to
our year. realizing are which and the results future executing to strategic initiatives increased of We the result seeing our we and for remainder are in outlook positive trends positive
to the his Anthony Now turn for I'm remarks. call to prepared over going
