Thank you, Good Lynn. afternoon.
and other, dedication. take navigate coronavirus of communities. say to reflect to our customers to the moment results am to continues country our and I our pandemic, our recognize commitment strong proud employees passion Heartland’s As wanted I how and their their a each
delivered continues holding health the with our anticipating we of and XX% the our pre-provision increase to Heartland’s improved of These safety and line and delivered associated million up our our core XX.XX%. During XX.XX% ability low operate in also our necessary. one an for revenue, evolve on lowest business a we team The environment, the quarter, the is $XXX has quarter, on responding quarter. focus But to efficiency interest the customers, while Core results and outstanding linked ratio ever of has pandemic been constant employees. operating costs linked-quarter. over ratio slightly been circumstances our the and demonstrate in and Year-to-date, efficiency margin pivoting to challenges our all our X.XX%, extraordinary second from the expenses rate and when situation commitment dynamic to COVID-XX. unwavering discipline to
facing can work from to come and meetings exposure. virtually our are support home, while continue All limit under are communities held bank and continue rotating have been who so, that impacts in-person relief Employees, to to plan, to teams or potential those from into We of management on protecting events pandemic employees, canceled. operate providing do COVID-XX. locations and large who customers and the enabling while continuity challenges business
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ability confident customers operate the and are this communities service from foreseeable future expect and our for in We environment prepared the to deliver and to level of our continue us. high in
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have our and We’re putting noticed. customers and employees people first
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