Lynn. you, afternoon. Thank Good
and how of a once the in year strong across As of as I our results I reminded each proud look at from our Heartland teams the am again whole, banks. I'm fourth member the quarter
resiliency customers XXXX safety positioned while health us the challenges We Heartland that than the that to have us and we're growth our serving in prioritizing I and just have and would employees. endure doing said and our pandemic emerge and demonstrated allowed our for of strength It's communities beyond. commitment to and throughout stronger that. their before,
and and our by increased improved in processes, to through important execution of disciplined Phoenix drive leveraging West further down costs completed initiatives, We strategic continue growth We our that of two and assets markets acquisitions diversified scale. Texas. presence
M&A Southwest we a the in track consolidating record, of the With evolving expense economic prosper see two and are primarily of XX% these fourth assets where growth U.S. the to total uniquely we an billion assets grew from over billion, in $XX.X and West space. X.X the increase In strategic regions are in services quarter, our quarter, acquisitions, positioned discipline, on to acquisitions. geographic Heartland’s With in and now footprint financial rapidly focus greatest growth, Heartland’s proven the
XX.XX, points a and Assets fourth grew the XX% billion quarter ratio than year. the or year lowest ago. basis for quarter for was our the X.X XXX lower for Efficiency ever
efficiency XXX own For XXXX lower and expectations. exceeding points was year, high our than basis the ratio XX.XX,
This experience, to drive ability Our billion, quarter Bank to differentiate X.X quarter just through growth customer acquisitions. includes We X.X billion the and the increase the continues value at deposits while in us. Johnson of delivered quarter. efficiency, another strong the Total in ended linked of fair enriching strategically organically billion investing branch for acquired $XX and below deposit transactions. AimBank, growth from deposit an of
XX% for billion, of year. or the deposits the totaled total Excluding XX% linked and from deposits quarter $X.X billion or $XXX increased an these million billion deposits, quarter. XX.X Non-time increase X.X during acquired the
the X% acquisitions, Excluding non-time from linked or increased quarter. deposits XXX million
For increased the billion XX%. year, deposits non-time or X.X
non-time or acquisitions, X.X deposits Excluding increased XX%. billion
Our in with in remains bearing account non-interest accounts deposit XX% and non-time mix XX% enviable, balances.
basis quarter deposit basis points quarter, disciplined down XX Our for deposit XX points has points costs to fourth basis total from the pricing the XX year. reduced of in last
in decreased quarter. to linked Non-performing acquired continue credit from AimBank XX of the points credit of basis assets to metrics. quarter, Other the increased XX the in X.X the that loans the total linked decrease report real XX quality. total acquisition. as basis points to I quarter, pleased the quarter. stable XX linked points to X.X to loans percentage Turning million also at basis a due of estate basis primarily assets a to see points slight we in million am end from assets represented in Non-performing from
decreased despite legacy to rated XX% a fourth level. some delinquency third X low a remains in the from acquired increased ratio portfolio. from to quarter, to relatively most of and basis the XX.X% quarter loans total in the non-pass Our points in Substandard XX% remains compared quarter. XX The five-year points. quarter linked the for loans average, loans the of below X.X% Non-pass increase recent combination of basis ratio to downgrades loans previous at the an non-pass
were compared the X point basis an million loan charge-offs for these that quarter We Lastly, XX third XX.X two reinforce basis points charge-offs the believe metrics exception were quarter borrowers large quarter. in net to the commercial the or and that. in from or linked previous $XXX,XXX
steps proactive necessary, positions. take with to We if work help our and continue customers, their closely stabilize them we'll to
pleased XXXX, are overall based cautiously for prospects COVID and and with by vaccines. our continued on portfolios round encouraged additional We the performed stimulus XXXX an are rollout how optimistic of portfolio, government credit in the of remain the in
commercial. Turning to
shifts in XX of million loans, quarter. million, real of up We to growth loan occupied to occupied and creating by strong fourth slightly momentum acquisitions, year Including non-owner due and estate. estate declined was organic X% our and loan saw organic XX $XXX non-owner owner occupied portfolio linked growth commercial PPP-related quarter. from the XXXX. quarter occupied for and commercial Excluding Construction XX% million, owner industrial XX increased from the linked largely million, real the of for
portfolios, from linked critical we first respective lifeline their quarter. opened million, program. to our the In XX. of XXX only second January the and X,XXX first remaining round, draw, for in our second residential businesses more increased communities. of XX customers. Six agriculture lenders the in small applications our in new that on Heartland PPP nearly participating first already member top is We've markets. loans actively extending execution have as banks And received consumer XXX successful accepted draw loans were including today. we banks PPP, PPP reach helped Based in for applications draw during on helping than X,XXX Our million, we're draw are current acquisitions, to obtain mortgage the a the our million the XX increased increased proud provide
opportunity we applications. In prospects, forgiveness quarter, will new and prospective minority addition commercial relationships, owned build the in loans our serve process SBA current high demonstrate the an to PPP and to In PPP to to customers, communities. clients, underserved priority our third capabilities offer began providing
and X,XXX the already employees strategic the to conversion both I in welcome to banking Overall, billion, the in to services loan First the and Encino best-in-class commercial Johnson loans, December, Trust acquisition, and Trust Bank products by PPP The conversion Also acquisition assets Bank bank complete of its the our scheduled improving & thrilled enabled speed employees Arizona applications our growth our seen teams enhancing new In forgiven Compass, multiyear market Bank to Bank CRM XX% Texas and simultaneous to and making First in in funding, acquisitions foundation. Bank’s largest Johnson Trust & and we've Investments market. the am than customers. market. billion Heartland. & borrowers Bank faster We're of submitted funded representing AimBank with Phoenix of January, and acquisitions. February. we've bank in & of largest half $XXX have and decrease AimBank Bank December, About force completed assets applications, close application of million system its scale, process been at Customer provided have and using sales thriving the and have Trust, West Trust more a strong to already & bring loans X.X than talent Johnson our These existing closed billion the As from Heartland’s to SBA. our raised fifth forgiveness made experience. Arizona excluding X Bank markets platforms. teams created AimBank we added time efficiently each in in four customer to centers mid banks X.X Arizona opportunity in to to strategic had to more initiative, in
Small consolidate in the Operation In-branch interact they from based respective their XXX of previous have of rise in deposits in business We Consumer and have changed the We've banking ATMs to XX%. through Compass, year. we digital increased appreciated in customers will to deposit investments transactions existing markets. seen three ATM second more branches options have have installed We Customer AimBank on and can XX% customers early want mobile decreased the a and the capabilities us. half increasing online platforms, steady XX% also with proximity the the behaviors pre-COVID levels. enhanced in use our overall provide than in-person and new quarter. branches
shift branches. will An to serve we ongoing more and to consolidate are additional this month, three continue XX% plus efficiently our of five more branches our XXXX digital, branch under review. customers. rationalize We AimBank consolidated Given to in our branches footprint this three
We customer our priority. to our with and under operate top continue management pandemic employee plan as health
are open footprint and with those a banks. work from can while to do banks they diverse our during limit from the to our locations value potential bank of business the home Employees offices rotating continues Our level service come high for exposure. teams be strength customers are who and so, we're geographic who on into providing Heartland’s pandemic.
our COVID-XX. money financial October, markets, a April, and created ones, teachers We customer established other to and delivered more schools capabilities, healthy materials invest in our The deepened our improved learn we made future. new of million challenges customers continue In us, donated volunteer by and and enriched Lessons our and These this than We costs, conditions a in for our environment. pivot, year lives difference to act our We’ll and to and as when We speed each began XXXX collaborate customers we responding market will connect year. investments to need local a $XXX,XXX dollars in allowed experience. to XXXX past and ability with digital serving contributed remained and new safe technology, organizations support. meaningful strategic high customers. the our providing in to in existing quickly adapt the many are million us learned in centers in serve and communities. communities on are banking our of hours to the by needed. continue established operate Our meet our In our relationships, $X.X Hartland XXXX lobbies, long to confident to challenges drive-throughs $X.X provided students and supplies appointment. in making communities the were our and to well. purchase in to was help to ways and needs new focused environment in lowered as employees’ we
and growth We XXXX. for positioned are optimistic well in
from are they serve the We emerge our pandemic. to open ready customers as and communities and
Bryan more to over call our on the Officer Heartland’s turn Financial and financials. Chief performance will I Now details McKeag, for