our success initiatives. Peterson technology good result our afternoon. will cost I management financial results achieving we results second our quarter detail and will Eric and and and Brian a of continue of call, outlook. across take themes make company. today’s the our away we will review in and that that then more On first, order we accelerate meaningful the are hope you, progress four Thank as of review frictionless I main pace market are seeing The business to we review the with conclude you implementing our initiative a are:
fleet and formally Second, Ventures. to discussing new an digital in further we tractors launched Xpress of spend later time optimized call the within scaled will approximately average division in fleet second quarter. Over-the-Road the our developed a in I XXX more new this it
our margin fleet despite delivered operations we dedicated strong as initiatives the OTR as margin we we deliver fleet margin our Third, frictionless majority the ramp and with to out continued financial of seasonal exceeded to to as U.S. digitization for delivered our fuel rate and XX.X%. To XXXX $X,XXX order our first we pressure pressure excess COVID-XX. results the in as costs rate the to of normal the second to achieved our approximately market drive processes, freight due on velocity of see our our quarter for improve basis including quarter organization. costs. and demand exceeded XXX the digital our of accelerate benefit the week as the second continue pleased Over-the-Road driver improvement excess of very adjusted our Fourth, strategic operating compared to digital of expansion quarter. expect utilizing average in to We quarter And strong price. trend expansion The revenue business, benefits we our consecutive continued expansion in Xpress, focused success. I achieved in This be performance in the am per lower we continued despite improvement tractor lower division start, are tangible per to was our the to fifth from that meaningfully beginning tractor customers relative of ratio our the and continued improve part contributed of initiative satisfaction there an division in points and as of quarter technology capacity
more which basis. million input time is not we removed To we work. automating the of suboptimal digitize both this to business door aid earnings and has only goal goal Chief we hired existing back leading data systems is manual company companies, touch have our to calls, entry making personnel, a office efficient XXXX. process, frictionless multibillion made more spoken have optimizing have These is new focus tracked and of Information efforts moving As them the and points our team Officer, that a been about annualized opens time. over decisions manual also digitization consuming, Thus daily significantly This reduce employees are delivering by key freight. expertise data work work drivers, with the and routine errors that It on them removing drivers with Pischke to Bob’s reduce and touch early of systems our beginning X.X many efforts in manual over but at decisions. allowing office across to of a prior points is order jobs them our to experience we of hard by require our our the been far, dollar time integrating legacy the order. With required our the Bob in also and by utilizing in spend on level fully and our
earnings has Slide of digital and ramp launched our a intelligence beginning was the digital fleet, platforms. on using fleet most As initiative recently X, the managed up is supplement largely discussed dispatched our planned, in which recruited, digital and artificial that
this hypothesis business a completely based Over-the-Road and that experience. processes proprietary digital develop through the and the providers. drive model. XXXX. apply the operating building the brokerages provided hired approach including the the brokers operating take driver We the foundation leadership, order of utilizing CTO and in in In Our to We is team concept, driver largest Cameron to launched improved and profitability new an digital XXXX and paradigm a for app-based was and logistics in freight the assembled new explore believe capital-backed digital to third-party further digital our Ramsdell, early databases, there began fleet on the began business formerly the to is asset-based Ventures developed new growth. applications fleet to that part cutting-edge our in models enter To for it trucks of one as a this concept venture XXXX, of environment an we to market opportunity the Xpress Cameron as in form technology
of foundation in versions number early quarter the expanded small successful the approximately The fourth rolled XXXX. of a technology of was technology to the where With first the the model. out the quarter of in of pilot over test XXX place, in with the we the and and trucks fleet we launched we proof-of-concept XXXX very course a implemented trucks
service results in to as during tractors Improved the profitability. quarter a safety, decrease business a a the truck, model, Given in higher the driver dramatic in the improvement on-time significant scaling XX%. improved of fixed the experienced in our our contributed turnover approximately continued quarter per and approximately first an in full the quarter. second a XXX The production of pilot, to of move digital in we to second results XX% level decided to improvement utilization we reduction second operation the results costs, dramatic approximate quarter
digital further can to bringing we this convert of plan confident capabilities operating X now an platform XXX continue further fleet. results in total are we these of that this while positive additional enhance is maintaining scale Phase trucks solo technology. We XXX to new over-the-road our approximately trucks the to the while the
years. trucks are potentially with from within specifically segment of an of couple the next X,XXX X convert over additional Over-the-Road the division Phase targeting division be of We will plan return over next to our our few lowest our quarters. trucks the Over-the-Road this
be but freight and the built the will need model linear experienced fit have to source this as be the We drivers conversions we to scalable, to qualified, find model. not appropriate
the be to this requirements. externally most sourced fleet’s In of meet to fact, need will drivers
take over-the-road significant tractor underperforming of not will linear conversions tractor of number each the market be driver of is convert see digital the will we turnover. opportunity on regardless the time, and we the our While margin reduction in key improvement platform further benefit The for backdrop.
of and increase pay utilization result job a the miles, as see satisfaction. so the does more As drivers their
problems. to in solving levels We place their proactively we monitor also that to are ensure have their satisfaction processes
struggling maybe drivers, fleet As we and to us challenges. put to their identify a data solve digital example, drivers each sentiment those that an survey which allows proactively out our
reduce our OTR significant As further to that training is One expenses. improve, this in area already year. their have opportunities we driver we continues January in decide turnover taken we see action to to which exit program, student
our across approximately program attention digital issues driver which $XX fleet, and Our for we in area our result in annualized OTR Over-the-Road had fleet, student of been should focus in many a drivers million. program part parts as program of terminated of it’s of structural an improved the student savings in result the our
been quarter. quarterly an $X Our the the $X second basis, Driver approximately savings high expect a million million turnover. approximately in on quarter significant expense and we in given reflect training historically and recruitment quarter in third has for results savings our beginning
As and expect decline we fleet, continue turnover scale further. to to expenses improve our to we our digital
costs improved We a results, on have insurance our time. are also experiencing positive which should safety impact over
will we opportunities for to further we expense efficient, across become company. As also reduction continue review more the
our quarter. down second our rates, our to X.X% supply XXXX persistent relative a spot oversupply X%. This market experienced rates the Over-the-Road by approximately to Turning as declined to average and compared imbalance decline tractors demand the year-over-year of segment our Over-the-Road revenue driver demand week per contract second pressured per results, given in quarter
our backdrop week. tractor While to our of X.X% a was results, per the headwind miles revenue the digital increase benefits contributed platform to average per the in rate
flat. division, year week, tractor or per quarter. with average of the ago The was excluding week relatively increase per per Turning result in to $XXX to record average quarter. achieved the in revenue tractor X.X% fifth primarily our per per increased miles for tractor the second revenue surcharges, revenue per territory week, The $X,XXX consecutive tractor higher the Dedicated of quarter mile compared of over per as fuel remained average per XXXX
provided by loss decrease in initiatives compared revenue $X.X operating million and division the of year fluctuation continued volumes team to in Improving million per the are working operating segment and fleet freight quarter. loads to requirements. we our consistent see in the our segment in volumes negatively volumes have compared as and of market the as related to of selectivity load. have that an the quarter to XXXX which $X.X major is offset We are our fits Brokerage concentrated $XX $XX.X an in That priority million on. the brokerage in not in general primarily dedicated playing accounts, role results market Dedicated a impacted in margins in us industries our freight in ago we of while specific income driven by that of in XXXX retail revenue digital increased incurred second finding for second increased to We of freight have Brokerage grocery freight million partially to and place said, as optimize quarter and important discount sectors. opportunity the the the COVID-XX our
like call the minutes light to and would COVID-XX a employees in to our turn I of discuss Eric operations to pandemic. take Peterson, I our the Before few
have management our safety, and safety pleased be driving their home both over team employees’ with an and to members. non-driving and ensure have couldn’t of I work unwavering corporate more effective on dedicated and they health our team to office continues continue staff, for Our how XX% focus To from been.
run continue seen improve. cases, And have we smoothly. some Our in to operations productivity
equity. relates about our time As race, also part commitment and what country to as happening much employees, of justice, spent to the it is we have our thinking across
employees it’s to policies and make significant company-wide like diversity as we strategy have diverse from just a management step what recommendations a might it impact. the levels everyone, inclusion decisions, This is diversity and a To a from believe to first a environment and for goal, need for to U.S. in us all pool, to diversity believe As continuously are of more create social ensuring achieve up and is begin perspective. resources justice. incorporate for right way council reviewed and and applicant organization progress team of make we important supportive we the about how meaningful will the council right made Xpress. are towards equality inclusion we to we we and team, our The this council stand for that and is up forming a contribute
will to We live are responsibility. that this up confident
Let Peterson financial me now review our turn results. for the call over to a Eric of
