and good Daniel, for Thank everyone. you, Thank joining us. you morning,
be We at on the also presentation will investor.rentacenter.com. voiceover shown providing It can be the webcast. a to found
customers' health our on pandemic. We sure coronavirus worked the put priority, So our Slide safety while measures we're the number which one combat social governmental our and starting the needs. is to of and adjust on suppliers, making X, distancing extremely our we to to significant economy, stress all has employees, as on our and organization and addressing ensure customers other hard
by this Many crisis. are affected
condition decades. Rent-A-Center trusted attributes their partner to for focused and sensitive the made X and a that over have are reinforcing We
of highlighted our responses The strength the organization.
smoothly. implementing us each our and proud dedication, above moving I'm pickup, every ways, in of curbside hard everyone co-workers, incredibly gone and to safe, from inspired efforts. work of providing frontline have of and e-commerce especially many the deliveries keeping of masks Very volume and their to keeping increased people so day Our beyond
model of case in strength the The the was response the be lease-to-own has traditional proving also outpaced It general retail. economic it's sales current relative case in our environment. when the versus Great lease-to-own Recession retail, and to underscored the
continues performing play than stimulus increases. government we this out, our pandemic solid far by e-commerce this metrics helped While expected April thus when to was situation better are initially started. month, and a
Financial lease-to-own outside more stress a to retailers is customers new for substantial serve. to and not channel slowdown be the the our impact we appears having
a as payments. stream Our low It payments, model return longer then loss make lease we they product had can features revenue is from it no the unique which also that rate in customers re-rent. generally if
by revenue even appliances for As a as been small demand continue portion computers and to of we and impacted a closures, though such showroom generate revenue has recurring been products essential has result, slightly strong.
high-single digits Turning ninth in to And revenue same-store still the in year perspective. Slide little X% at X growth Rent-A-Center first business. a quarter and marked deeper in our consecutive the sales stores, our a at positive of performance happening the quarter X, our into is digging over from what's
since open address to the Rent-A-Center And the of all activity from pandemic, our beginning credit-constrained our stores have needs-based of almost remained customers.
and come their XX% peak to economies. fully showroom. remain down open, local at operating our most move with locations, While That's XX% reopen the governments about of closed of our a state we're as
strong also XX%. allow. year invoice last we're through we local move with started versus applicable We openings our continue as operating preferred operating with buying segment and areas to CDC state We're forward have further lease of partners retail to showroom where guidelines compliance and well-prepared see
staff the locations lease XX% only and of were we from our agreements. retail at revenue benefited of that open March, now to stores, running nature While of the half closed recurring about are many our the compares and end open of of stores during partners March. those About in second with XX%
back Our levels. normal substantial leases not saw the virtual strategic Preferred world, of the in portion channel different important it's business applications business. trending demand and but April, March towards yet in but a our is
we're So results our to payment demand recap has our the as in pleased activity been really stores for overall the muted. impact program. lease-to-own operating I'm by those And segment. strong reopen, seeing
and quarter the preferred Sales growth of solution. last by April same-store year. we're in sales trends the X.X% merchant's over Rent-A-Center the increase driven modestly, by for virtual addition We're in which increased XXX% the encouraged of in versus experienced of seeing e-commerce, business,
last the impact First not year, on impact consistent There to revenue our an decline but as EBITDA. quarter lower for believe to it from second or quarter near traditional grew when compares the be in severe with the per by less it as we potential share a earnings remained non-GAAP will as expect adjusted XX%. we XXXX be pandemic a as will retail with EBITDA first XX% of be quarter almost
Slide by have Turning experience. potential we the priorities steep strategic improving to the X, of in customer our is clearly E-commerce committed investing of that long-term believe those. one to we're demand curve
options and are widespread on customers new and functionality. of We e-commerce improving responded customers. additional accelerating to existing initiatives traction customer These both enhance initiatives service, by bank distancing and payment implement to for social new [ph]
is our addition, Act qualify internal make CARES funds helped these customers of strategy's the to for our the stimulus stimulus, own government our overall demand digital majority many and The U.S. being ground payments. In of by programs. and
as in in waves a sent out, further In checks fact saw day benefits material from direct go out the the the all summer. we payments deposit revenue. stimulus mail stimulus expect government's increase And demand and were we
unemployed called which enables We're nice during Benefits an this keep which difficult internal underwritten benefit their Aon support. by Plus program providing time also to includes eligible an become offering unemployment customers is who additional that merchandise
working of help our the do them are products that keep, want even that, cases. expense Most just in the some in our with quarter. providing and Skip/stolen each expectations of losses performed customers line in segments necessities payment to we're for to
operations, In the really addition we're that able to I digital to We've smarter, work helped paying to to the and support react off. progress response are and the and streamline of want headwinds near-term continued offset to initiatives from stress adding to it's been capabilities demand, these some faster making virus.
Importantly, on benefits the focus optimizing have will as well. long-term cost
is one staffed as Here is centers opportunity efficient to believe labor contact additional hours long-term we stores. example. become store more to we a We preferred at just in support hours We sales. our reduced centralized enhancements collections made there up to the free as lease
move condition plans. with prioritized strategic debt with million is financial XXXX. forward as for We operations. we've And the in quarter our ended strong, Our substantial cash on and $XXX no cash we until our liquidity maturities
in historical improvement the continuing invest amounts. in and in We cash flow quarter to are dividend second strategic priorities. our consistent second are a expecting quarter declared with We've sequential also
Great during the experience Based our impact the move recessions. we demand for our our make products than scale. credit increases as continue the any up during and to subprime on more which Recession, back demand lenders services of short-term funnel see top for and historically increase at we The typically up expect prime to seen
improving strategic into and in to We've and be our a to effort on and it capture put ability initiatives of virtual. customer opportunity, we're the execute time lot experience, wide-spaced confident digital
enhancing also share traditional segment. And preferred for growth is believe gain the to opportunities the numerous see Rent-A-Center stress on retailers in we prospects our market We lease.
potential with ways improve as sales show virus that retail to they're conversations accelerates for partners Our their looking change. the
capitalized, versus well that particularly at have strong level, partner are not regional a flexible as us great model We there. a competitors balance really some sheet for and the opportunities
over it more turn first Maureen detail. I'll financials quarter to that the discuss with And to in
