our Thank that us joining call. minute, will review quarter for in market. would quarterly four I but in like view Dave Stewart's a you for results cover of financial Stewart overall the the before current earnings conference today to
the The much discussed to more ourselves fundamentally and on title a last the years estate few conditions. operating I efforts business to over resilient company. remains can stronger of cycle focused economic As the journey become our the that to service real better is company's in long-term approach position through goal improving our and premier create before thrive
and attractive discipline. enhancing We are and scale focused on resiliency markets our improving margins operational improving our capabilities growth our and financial by
in market saw quarter. to were by market, we fourth significantly improved impacted purchase manage our our we downturn in significant have performance challenging the ability We and in the but the
continue us just that interest out in rate interest the term. into skills capabilities for materially a XXXX, during challenges managing and business to cost are this are with fourth best and balance over quarter we long with will rates our as discipline The and market position for of investing planning increased and difficult associated environment topped the X% higher
to improving Although, January turn XXX early Interest affordability home declined seen rates, Through XXXX in trends quickly bull interest we've a declining cadences and housing XXXX, managing a and market. have starting a significant been quarters. market by purchase in market, real to all and in market. rapidly rates in with moving a it we increase are declining basis normal estate have points inventory to
result, material but us a thoughtful targeted been As strength, maintain to year we normal our position well, service have taking throughout actions market. expense ensure and and business we the financial for
in quarter, significant, quarter the year-over-year year. the additional flexibility. orders purchase our in fourth market, increase we decrease XX% year lowest point maintained a to additional us December, at in expense targeted but for financial ending an and actions to saw the material This take we closed open the ensure In in decrease the orders a led of trend XX% our
to business our with financial view, continue last ultimately the improvements our we and made have years, structured few over manage maintained however, performance. strengthens, We investments we improving long-term the and have a long-term
an building plan being competitive on functions improved the efficient operating We remain having throughout disciplined by that of in focused well our cycle. strategic more a position model
improving of scale progress lines experience markets significant We all channels. attractive the we our have emphasized business that all made in have across in in growing customer
customer complete. improvements recognize not is our and the the are experience critical we model, remains our all with work on technology, encouraged we While four financial and fronts, talent, journey
financial our the opportunistically cycle. current our this strong We double-digit but position. mindful remains will high generate market, over to be continue of to low invest to long-term maintaining goal during Financially, single we'll margins
the XXXX challenged. first fourth like quarters where However, margins in quarter living be the and will of quarter the
management Disciplined on necessary systems quarter for as financial the they investment the of margins to reflect in and levels long-term. stores to talent growth keys position. arise are seizing improving adjusted and achieve opportunities the Our over
were lot in pre-cash front getting [indiscernible] the the below we to single-digits lost money. consistently the the prior lower normal On margin margins volume market markets and
to portfolio our and particularly our from us direct improve real the improve operating margin estate better have services in and scale efforts acquisitions our model environments. to weather operations strength Our challenging in allowed pressure in
process At significantly to goal. centralization our have automation identified in improving capabilities. improve operational areas efficiencies to tighter of the and needed we our outflow to on the technology we journey, invested then achieve that we Since improve for order production and
which of our made We rolling has already of improving all ease technology the with progress platform, typically – significant connectivity customer agency use the channels and have experience across agents.
progress make but work these other done. needs excellent to know We continue what be and we investments, to on that
current targeted the services. direct market that improve scale markets complement additional to present lender believe opportunity is which to attractive existing and will add services We our
strategic remains Share key direct a growth in MSA objective. target markets
of reverse important provider During leaders national scale. fourth Services and investors specializes to and mortgage fields strategy our lenders. companies FNC for Both the to institutional quarter, the Services, we Services increase are BCHH added respective offerings their are and that service -- Title to providing to Title transactions in Title which our
efficiencies [indiscernible] into experience over the our years. our several that we've completed and improves production acquisitions integrated other customers' which as well progress the overall past been as additional systems, operating building
improve quality increase in now scale to our business markets our key with saw agents. share that independent agency and areas growth developments the position our In us in XXXX highest
of connectivity, reduction and risk that We ease have on partners. use of technology progress provide our and services our deployment agency greater for made excellent
As ever move agents our strong XXXX, we platform it's of for services through is as been. as
talent are key all to year a our operations We our as been in operators for and commercial XXXX strategy. important achieving objectives. Positioning growth made significant during overall investments in these this components focus business across lines aid has our these
we changing regarding in headwinds given markets. there We long-term, short-term are optimistic commercial be recognize may the although the market financial some
operating Stewart cycle the will between of growth current finish financial will footing and challenges strengthening to strong balance manage Let should best this advantage that both A take short-term just that the provide. a of the performance. an me expense reiterating with long-term investments position us for market and opportunities practical by we expenses and
reiterating I estate their real services of my support. and our the positive for title Stewart and work I to premier their all will by view to associates of ability would long-term customers thank the market loyalty company. continued also become and the hard conclude like our for
David will now our update results. everyone on