Good last landscape. facet us personal thank afternoon, impacts every and you of Thanks much and the virus joining as economic the so changed call, lives for everyone COVID-XX Mike. our our Since today. has
During partners this have our safety time, our our been and priority. first customers families, our well-being associates, of their the vendor and
initiated business North back the To customers, it our hours. XX in did within and remote our continuity mid-March of ensure Asia office workforce strategy for America first both we entire in and we
centric in transition e-commerce is competitive help the a an as business us to environment. positions and operational foundation to serve a current Our smooth advantage that continue secure customers
loss productivity. operating without efficiently remote is of workforce Our
new integrated of I'm operational and the the Our has how business distribution into and proud team remained routine. network a responded. settled work-life our employees has
ensure distribution safety our order distribution to essential a needed have needed fulfillment reroute the and customers. activities. minimal our as network The temporarily most employees into close centers certain with allowed our has to built cleaning perform we us with continued redundancy businesses, of As delays to
and for products high position equipment valuable business-critical working medical, chains highlighting partner. operations tirelessly supply reliable demand and to and are sourcing in a healthcare Our our secure turn and as
taking customer updating in our specific or emails time, are made to customer and constantly and landing solving for stock. pages replenishing responding changing of individual aware We COVID-XX real customers orders and are needs
for As companies restore, RX; provides of and for common from and such reopening everything room areas XX. and break outdoor on return cleaning best launched the customer-focused maintenance floor reentry configure and rebound eventual businesses designed in and a companies room keep rooms plans, to practices and running. social bathrooms the we indoor sanitizing how world distancing by program their It and consider requirements, our plan facilities on their working separators operations April and is for to solutions product to help This aids closets. for plans including their post-COVID-XX guidance initiative signage to supply and lobbies, as
Initiatives deepen position like our partner RX as relationships and secure our customers. are designed to true to a
We sitting are still. not
unique relationships entire As we long-term. and for our crisis, this the team needs on move focused servicing customer's our building is through
from and a this items shutdowns. other for customer observed the Revenue demand was At up business at financial March also cleaning, core through into response the traditional quarter shift product away temporarily in we modestly and product the of COVID-XX. started time, related PPE see COVID we early direct lines. initial quarter point impact X% first Our down reflects to of impact performance but which
and portion this we quarter. cautiously of to backlog remain to will exponential supply with constraint vendors continue, a that to fill to items, we most increase these in an resolve these were second in unable but proactively supply March. our due highly working constraints seen this We anticipate We've product in of are orders availability the for worldwide, consumable optimistic demand but source
to reflect the our environment making our continue investments customer-centric will unprecedented progress our across significant is the current reflects in these very we our the line entire culture leverage operating from engagement, stronger strategic champion circumstances. and business effectively and operations multiyear This organization. a While nation current given customer to grow generate are operating economic top roadmap across
We continue our to remain levels to customer-focused our the structure manage serve customers. to will and invest and proactively higher in our in this transparency long-term. as crisis service transaction We strategy, well during end-to-end cost committed which and delivering
expectations delivery operation. customer expanded redundancy allowing and to additional Our to is distribution and provide continue to network us around our meet service
we through process mobile We increase transaction to enhanced tools order friction over efficiency customers productivity drive technology desktop and continue sales and will time. and that for new tracking from the launched is removing that
in look we offering to are expanding product existing and new our we categories. broaden As our emerging partnerships, customer
strong PPE, we and have as janitorial quarter. demand seen sanitation We the for first through move consumables
trained We giving market. the investing and offering us knowledge in added product have advantage from of in categories number safety OSHA building competitive subject been the as in years of terms matter experts these expertise we
to challenging, the continue of COVIDXX, personal we conclusion for business. opening that and navigate the but new the everyone, for environment opportunities In economic is impact one
platform remain customer-centric driving We strong to a committed and strategy. have and our operating
the are position enhance and our competitive We in environment current business as the for from the long-term. to investments we making emerge
funding you organization. to a while We crisis balance and sheet continue stronger strong our families and healthy a flexibility. significant liquidity, proactively well-positioned during customers With will investment. and manage time. this hope are your serve this cost I exceptional we remain financial I strategic to we during maintain as emerge structure believe
to turn now Financial our call will I the Tex, Chief over Officer.