our only such it's for how a short of months everyone two believe last been and since period to in changed time. hard call much It's afternoon. Good has
QX and actions also outlook we're our through a giving and we by the cover of operational and detail as around more high-level stabilize of I to start post-COVID. financials to impact prepare the customers me will Let taking our view the progress COVID-XX the support
seen sure over following the that financial our consistently been progress, improving quarter-to-quarter you've for has and you've been If performance past operational our I'm year.
quarter of evident. before The XXXX a continuation first strengthening reflected COVID of that became of impact the more trend
the we XX% over Gross as late margins, to plans and by net X.X and loss quarter improvement EBITDA by operating results, demonstrated profit increased the XXXX, increasing in the was and Those XXXX the share operating $X.XX of XX% XX% first flow compared gross cash continuing result were per improved EBITDA trend implemented margins $X.XX action over of starting past Adjusted In of gross XXXX. adjusted year. steady improvements from in prior to XX%. a throughout with years.
in for The revenue from expect see that additional value-add model we're customers Convergent DSaaS positive services requesting our over new of XXXX, to from hardware-focused revenue higher as a repositioning contracts we our XX% with business a service digital now we winning example customer a signage is Today, continue business recurring of had service impact. has existing trend recurring will revenue and significant our and model.
been COVID. Additionally, least our impacted Convergent by business the has
majority customers operating are to our of able providers DSaaS of essential continue they're through the the pandemic. As services,
Firefly. in sold model static At for the business we our Strong time we digital same that Outdoor, to at advertising the taxi-top business restructured mid-XXXX, our cost operating advertising
were a to adjusted that business, the positive EBITDA. improve quarter with our able repositioning being financial result first we As of the performance of QX dramatically overall
York see and we New the down QX, sequential of QX trended market the impact results In COVID on to from a began on advertising basis.
favorable lower prior cost operating in However, place. now results to model to operating quite even compared as the impact the year due COVID with of were
imagine, the not the is high advertising demand taxi-top New York very might at for moment. you in As
further steps additional to taken have the operating We reduce expenses.
have of these temporary our reduced as operating business. Fortunately, the cash actions structure, cost needs dramatically reduced well as cost that reduction additional
month of had XXXX January. the half in XXXX with of second Entertainment, higher-than-normal we screen Strong we our At in a business and demand fantastic entered
U.S. we saw swing to March, by momentum and positive began then China, that as the impact and However, coronavirus back. its Canada to made way the
closed a result facility our well of mandates as Quebec, in employees As mid-March. the our there as government for we health concern in of
will begin number to we of returning start limited We week expect gradually normalized recover employees to next of staged months, demand reopening before and levels. over this couple to with slowly and the a utilization a
also second significantly demand and cinema in for through service April, We wages strong, of customers and starting then saw distribution hours and cinema remain while advance technical We closed. in and continued our early start those the quarter, drop closures. off the reduced
systems, support our they how now for While our committed their to customers to ensure already begin cinemas work We're and proactively be ready calibrate venues. customers of that start show planning unprecedented to working to it's time we're to with period operations ready flexing movies that, we're to get this after time. our otherwise all needed safety the reopen as of planning a being Strong again trying for for and to those Entertainment will idle employees, customers, projection our ensure
qualification larger treasury regards XXXX trend enforcement. the the program with and our were changed, to companies. and We started operations loan stay-at-home Overall, the XXXX moved and customers certification continuing impacted along as Paycheck from orders. many the for strong Ultimately, as to off the small applied the criteria and ground intensive rules by goalpost other – customers the Protection both with a SBA, before loan for
inappropriate of access any the our made those the used PPP for source potentially return other view by to We they liquidity. public companies, with to funds access might loans In other alternatives. companies operating that without be changes elected to
to side. that liquidity can manage hold the assets have up on other facilities storm lines operations of and prepare do be ramp actions existing bank there we and credit, we and Fortunately, can the other we are to take as many we monetized back through
monthly and are working closely We've significantly capital and managing liquidity. reduced expenses our operating
to be as more more of austerity better Others down temporary, expense variable company implemented costs those of we and and profitably the Some the reductions positioned permanent crisis. the side be are measures. will on ramp operate other temporary will
for our We're proud circumstances. for. the manner that, we're I'm storm which adjusted the and the taken weather have the opportunities beginning few to next to measures in the rapidly on that confident side appropriate other I'm unprecedented uniquely we've are see teams the to months times. in of positioned
to how safely be will and discussions to required I their other again reopen. believe organizations are with the that help already and to that ready the our doors plan to profitably. and with We're open normal cinemas new service that, uniquely work them for post-COVID customers get starting equipped venues
and We're also COVID-related safety development product are working they on that and topic on reopen. as soon. more sharing to developing and look and venues, offerings are entertainment at services we new Those forward products targeted retail new in in we safety improving measures
Todd I'll review now to financials. call turn to the over the
