business afternoon, outlook. you, Hala, for Harbor you very forward and the to everyone, joining discuss Good and XXXX long statement. Thank for Safe us our QX thank
to been the and customers tumultuous these I the update the times, directly to would our quarter, tireless all company has for to to Before passion family, like selfless frontline impacted SGC providing our thank absolutely out an family others. our whose on on efforts would COVID-XX. and heroic go the dedication extraordinary. those by also hearts like SGC In their workers of dedication and thank expressly behalf
I operational have outlook. on during our the after strategic response will of share our his thoughts details and Andy some highlights discuss then Today, to discuss ongoing I and remarks. pandemic, which performance environment, the provide current execution will macro will closing financial
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historic foresight of of significant those to and in investments investments critical Those we and and our the to optimize investments XX success over back our made automation, systems absolute look a proactive can elevate and terms position to I us leadership, structure, were processes mitigated I business months and and organizational brought implementation past risk that time our today. our strength. As at this vision improve innovation strengthen our the the say
us Our well. model have redundant extremely resources shared served manufacturing business and
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our enhanced with discussions banking They given focus this requires a many the the and maintained were macro decisions, on in risk and mitigation measures. focus austerity made. situation. but we've of partner. easy current There environment on in balance elevated our profitability We engaged prudent severity to sustainable sharp not business decisions be achieving Our liquidity, performance, were regular
during available including, further but balance and hand, We quarter. a proactive including cost to of our continue not have saving and fortify increase targeted Andy to, review comments on overall expenses will and the workforce. limited our operating actions, substantial pay to in these discretionary in outline actions debt our will steps his reductions cash a reduction down sheet through in through
look our take a rallied operating serviced closer let's at and teams needs. how Now customers' our
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expect lab sales distributor and X-month nearly traditional such are we of mortar well laundry what brick sales at Our internet isolation products worn and products retailer as producing as In record we in via a to would astonishing our our booked sales time, caregivers, pace. period and selling as coats in month, an the channels. by last scrubs BXC gowns, retail book channels normally
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potential these health our in with demand high normalcy third continued for the second quarter within to in some begin care offerings expect the to quarter, resumption through the next weeks. sales assuming six We of waning eight
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nearly halted, to currently short the in critical reduction pivot a of need the and in ability new supplies that will product While doors promotional much offset time have provide of term.
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second and smaller this, many we As a in orders a record of other quarter. result this expect
know the It to soon regarding long-term large around business, approach likely and until of opportunity new remains occur more cautious their and a sales. the question already This it's taking normalcy their level with field our we're much closing but As we've current talented calls, doors. competing will who XX,XXX very industry industry customer us. pipeline we relationships, many and to very challenge discussed strong over the is of on We a It's companies will is access sales anticipate gatherings. Promotional competitive timing event-driven hires still a them with is pandemic to a impact to will talent, with year. of end a have expand on the with long of resources adaptable drive there's distributors, of past easily until of Products return the too sales the BAMKO's bring by which fragmented. certainty not of This crisis the will typically to
to The home my El turning TOG. home Salvador segment, Now or discussed staff was letter. shift sent was this effort to simultaneously significant undertaking, to from as a work for The in Office Gurus government unexpected segment the with for working from government I from shelter laws homes declaration successfully computers facilitate in we shipped home. and mobilized period, employees, Over a the to place, business preventing we to continuity. to and lift El employees to X-week their Salvador our lobbied CEO a
Salvador and we're the just daily. of that XX% El hardly for billable XX%, various operating -- with in our team Our is that XX% improving reasons, staff, Currently, beat. at and is and lost and
service we're produced pre-virus side, and work lost shift not the at operating from engaged services We many centers clients now. classes to by anticipate back home levels end of the training QX. the great from results. has new our and existing to running move who those of TOG are need flip The disrupted other model On with agents who for working and
engaged, we years. needed are investments an to employees significant future expand capacity business the this Our next and see infrastructure opportunity over without as being few
be shortfall but eventual In is macro in will offering the recovery be to financial differ no The estimate sales still environment likely be TOG, year. and near-term, we the do will duration may yet. one overall will geographically, the in from recovery the a uncertain, part much The or may determined an this global by and not see U-shaped V-shaped up in of for expect There timing this though knows be growth market is visibility. disruption. impact pandemic,
our to rely scenarios in will that face on the within formidable We and various challenges of on spirit our innovation the focus of us. resiliency, puts ahead for which are things continue and entrepreneurial planning experience, control,
Andy, and with I will now turn to the over return call my remarks. I'll then closing