joining results. discuss QX and as always for our Hala to everyone. afternoon us you, Thank good Thanks
who line operations and for will me status Jake of are Joining will who results operations. today the BAMKO’s open Andy usual on financials SGC and will on report remarks, the our overall questions. we After as and opening report
our strategic great very arise. orders mostly growth. through meet crisis businesses again acquisitions, driving, core growing PPE organically am they spot report as as as to service pleased PPE proven quarter I both substantial well another started. and demand, to our of I'd as ability we get let's have So, characterize
focus and to been that our them. core While that we continue, expect the primary and will offer has long-term remain we to products services always customers our in loyal
long-term organic recurring growth sustainable yielding approach is across both and we what believe new end base disciplined markets. customer diverse Our is our with customers in
Our that differentiated as shared model calls continues previous spoken resources of economies accelerated operating about support we we've returns on to gain scale.
is yet strategy we and to great even paying market the dividends potential omni-channel be about are unlocked. enthusiastic Our
to grew by net quarter first and XX%, year. increased First compared the last quarter XXX% sales income net when
While our XXXX the first quarter is our more organic businesses PPE was pertinent to contributor a core narrative. strong results, growth in
our ahead, recovery indicators completed strong PPE crisis growth execute operational in segments. efforts and look response our over the our market Overall, core non-essential business we customer further year to pointing reductions our to investments, ability long-term in a are enhanced last As our profitability and sales. base, replacing cost
our chain and strong a of where interrupted Andy sitting his of will be it not standpoint, orders trucking capacity Supply this uniform as and Our issues, backlog, larger growth from is challenges. in reduced positioned This overcoming the saw in in the like much levels than quarter. do at during inventory PPE is estimated well, logistical we're $X some tempered but flow well Even as with with be A first book KPIs. container that at albeit usual million fulfilled spite XXXX. degree, roughly will the disruptions received current outstanding quickly we we rail continue than additional condition and port to service our second Uniform a service is orders quarter We to to in as due to segment reported supply. congestion, comments. much them also address of results, the increased which amount
for CID. product quarter. products. their of strides partner the signature to We and with broad finding lines retailer strength saw and seeing demand WonderWink e-tailer well continuation based our as expansion, during anticipate Fashion and Healthcare channels a CID Our great Seal making brands, strong healthcare is their as success market new by
will a the opening about the quarter. spoke first distribution also as our track in on This we in point last later for significant call that we with is CID strategy marketing international Europe on the milestone through of Our near second that better capture existing to HPI, serves including hemisphere, expanding European customers improving ID non-essential markets, in footprint and our us ability our diverse our share. end new market serve and employee essential allow Eastern businesses. and business, to Middle our while progressing,
dormant. to preparation restaurant reopening business While in are with stats life. heavily the a including resurgence businesses, I'll increases. or to greater this saw as and portion initiatives of our part after entertainment, we share a Uniform QSR transportation, industries Entertainment are limited of Hotels of According were being portion some capacity is XX% theme weighted year-over-year. recent a essential these serve, going to service to dining for hotels. in force increase March with occupancy in are such by on theaters movie business using more show non-essential seeing benchmark, some venues and a full starting nearly XX% customers Hiring up service activity transactions Magazine, signs as of rates, quick you. parks study in travel,
weeks. channel. reminder, a strength, our the of over is As is to that part eight this past specifically the Transportation XX industry focus renewed showing hospitality in
normalization increasingly As in activity pharmacy, big are stronger, we box a businesses these levels see grocery as to become such have we and retailers. the serve, for essential businesses expecting
we demand part aware continue many that crisis levels. we that of PPE recede We for non-legacy uniform steadily as PPE programs, normal demand customers meet PPE. products will their expect will to to customer And are pre-pandemic for include while
another Our Products remarkable Promotional BAMKO, delivered segment, quarter.
more in net XX% to existing a First will existing industry compared customers is Office new of growth understand, winning as shortly. when cover agents delivered first and share, Promotional Gurus of detail traditional in clearly is sales to of in continue added year. has which new during conversion serve quarter take additional in supporting customers first in TOG industry-leader crisis double-digit products compared will a We customers. XXXX. we BAMKO remains to the differentiated quarter, while PPE resulting new customers prior XX% Jake and depressed. quarter the billable grew customers, The XX% very been a sales the The BAMKO by to to promotional XXX and XXXX overall XXX% both well-positioned quarter increase the first Product market the strategy.
the us. to that continue customers expect will businesses We with their steadily grow new
been of customers. existing our we're case, the most has not onboarding As
have TOG risk implemented at some mitigate to geographies as different as against in redundancy seats adding a continuing work-from-home. to We service strategy well strategy by of future also our catastrophic accounts, events with
pipeline Our expectations. opportunities outpacing our of continues to grow
meet capacity are near We prepared to demands. term
feel model. team added higher, our the will as during we we the of a the work-from-home of our anticipate on while health limits what XX% call on Currently, the increase very we confident legal for trajectory leverage number number our that that center largely focusing back plan for workforce TOG and growth our our workforce continually to quarter maintaining customer of preferences call XX% QX. is approximately be We the remote approximately We being of agents As and with saw agents. segment basis, in keenly in could line centers steady XXXX pushes safeguarding of members. second billable
Moving expect per current of half cadence, of which rate approximately return seated we forward, the is a to beyond quarter roughly additions second at quarter, to seats. XXX normalized more
XXX note another TOG Award adding to won strong should the for Provider I that accolade BPO XXXX, list. Legal growing Lastly, International Lawyer Best their
a conservative ports logistics not into and creating converging, increase ecosystem. effectively with it's approach, Notable but are edge disciplined market Leaning navigating shipping originating pressure. from throughout and the now giving headwinds many powerful, pretty significant transportation position Logistical of is our competitors. strength, are optimism of Our inventory totally an us unbridled. in delays cascading orders over logistics challenges we're our
well our containers Uniform and arrived sustain be the unable As should opportunities be and opens pandemic queue comparison, is manage share market smaller competitor and received are chain our shipping ports. as us accelerate Promotional that the By loaded already in segments. profound. for to Products sitting weakness items in warehouse Many ultimately as our is the potentially turning attractive are at This to in growth, quickly orders door in inventory are and issues. increase, both to evaluate supply however, on to have line overseas
which mitigate prices, costs, through inflation It the We able United the abate of will if fourth now challenges, the facilities. anticipate easing quarter were turn cost parts by These weakness extreme and past our price the States in weather BAMKO's our few to wage able are includes logistical Uniform effect but weeks. quarter, also of fabric logistical to, in during shutdown exacerbated and discuss businesses. persisting challenges which to and will We're not a first higher took dollar. which instituted in the these challenges further largely the I distribution to done sizable increase we logistic increasing increases Jake -- was Southern where until were call managing likely. the Texas main We Arkansas, recall, and results. most most in you over to