have as customers remarks my also on our slide employees everyone. understanding, for outlook see At programs would Thank hard as back thank signs dedication. optimism time, are almost that begin late policy May to environment. shareholders which assistance frame were you, to retail has that their new by active to I been changed. on to increased beginning actions environments like prepared. risk-weighted remote ready we our open. -- my continued was for XX our customer while ahead. would XX% like on facilities, To and Bank loan a comments we for to and some down and results all time lockdowns good this for and and and were I like for We would operationally well branch highly earnings morning, cause this the navigate been our has trying thank of QX their introducing corporate provide look keeping work work support uncertain, daily, I and our we actively call while were to again positive drawing Daniel, highly assets. was strict, what customers the their quickly It uncertain our environment, In which their for focusing on the networks loyalty transitioned XX, looking governments today in
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well-positioned in risk among the being day-to-day From business. growth are exposure our lowest our in unsecured a in lending XX% our with banking, our perspective, with mortgages reflected improvement XX that of Banking and peers. credit seeing growth are Commercial we We solid
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Our which for updated previous current return rates forecasts with growth our XXXX growth was X.X%. averaging is represents in to X.X%. of outlook positive from improvement an a after This GDP QX
that the be past. Alliance in Pacific resilient the confident countries been they are We today will have as prove to as
Wholesale positive business, to now are Turning Retail both and across slide we trends customer XX, in our activity. seeing
more debit return and our of transaction we core example markets. in several to have normal seen levels credit For volumes card
customer balances are trends assistance decline payment a As steady in positive highlighted, in with Daniel along activity. experiencing we
to to end. conservatively an returned utilization customer potential loan pre-COVID has bond provisioned facilities programs assistance levels normalized. The delinquencies with the of market deal has also are largely corporate come to We as with
of a loan down record and their growth. future The now and for focusing We have the return bank. corporate result taking low advantage net areas corporate is assisted liquidity to normal increased customers new would which like from volumes pay facilities to available rates to by key strength remarks few improved issuance. I on the close a today’s presentation, highlights and my lending many of
to is are we sheet The on area I where results strongly everybody reviewing encourage focus the would risk. balance very credit first well-provisioned. our
now now As XX% loan related two of the our $X.X of credit a quarters and represent loss coverage. in and half is two of the allowances Daniel increase loans. performing at billion, stands billion Roughly losses years $X.X for outlined, to last an allowances increase over
the government Our And for summary, loss scenarios assumptions our forward-looking believe we indicators factored very conservative. programs support delinquencies exiting have provisioning. possible are we weighed peak are in the and assistance loan customers associated and QX with Bank’s In programs towards moderating. pessimistic was
resiliency is is capital, to prudent equity of X operating mentioned, common in capital regulatory basis minimum. area It our the stressed environment and approach. Tier Raj now XX.X%, XX.X% points above as second in ratio Bank’s the from XXX The QX improved the a our demonstrating
management. management The expense third a revenue featuring is challenging area interest In is strong record-low expense environment critical. rates,
expenses highlighted, As quarter-over-quarter year-over-year. the declined Bank and Raj across
of our ratio management, Our in XX in its our ratios. conservatively, productivity In in lowest management and positioning technology. reflects XX.X% expense is expense demonstrated our the This provision challenging and substantial very the Bank liquidity commitment quarters. increased digital a investments capital customers has our to environment, supported and strong
back result, I for economic turn a With Phil Q&A. the will to are As we it recovery. very well-positioned the for that,
