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In North America, both in stores and online, the November sales and margin result was our best monthly performance in nearly 2 years
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2024 Q3
1 Dec 23
We're encouraged by August sales trends, which were better than July
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2023 Q2
16 Sep 23
For the full year 2023, we're forecasting sales to decrease in the low-single digit range compared to last year, and we expect the adjusted operating income rates to be in the range of 5% to 6% compared to current analysts' consensus estimate, which reflects sales down approximately 2% compared to last year and an adjusted operating income rate of approximately 5.5%.
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2023 Q2
16 Sep 23
our beauty business continues to be our best-performing category, followed by bars, sleepwear and panties
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2023 Q2
16 Sep 23
sales trends for the intimates market in North America remain challenged
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2023 Q2
16 Sep 23
While conversion rates and average unit retail in both channels were lower than last year, each of these key metrics continues to trend above pre-pandemic levels.
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2023 Q2
16 Sep 23
Sales trends from the first quarter in North America continued throughout the second quarter in both stores and digital channels, driven by a decline in traffic and average basket size compared to the second quarter last year.
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2023 Q2
16 Sep 23
I think the economic impact that our customer is feeling, where a large number of our customers have a household income in North America are below $100,000 a year, is more acute than it is elsewhere in the world that our positioning is at a more premium level
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2023 Q1
10 Jul 23
The customer that's most economically challenged has the hardest time spending at the higher AUR levels. And that's a challenge for us, particularly in North America, where a very large portion of our share comes from people who are in that demographic and that income pool, less so in international where our positioning is more premium.
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2023 Q1
10 Jul 23
no big surprises in the customer who is most economically challenged has the hardest time spending in the discretionary category
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2023 Q1
10 Jul 23
So once we move through semiannual sale in January, really end of January going into February is when we started to see traffic at store level start to slow, and we started to lag the mall from a traffic perspective as we went into March and April.
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2023 Q1
10 Jul 23
So during the holiday time period when there was significant opportunity with the customer, and it was a very, very promotional environment, we were able to cut through and store traffic was very strong.
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2023 Q1
10 Jul 23
So first quarter last year was not a very promotional quarter for our business or in retail.
So the increase in promotions we saw this year was kind of more to the trend that we saw in the back half of the year.
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2023 Q1
10 Jul 23
So first quarter last year was not a very promotional quarter for our business or in retail.
So the increase in promotions we saw this year was kind of more to the trend that we saw in the back half of the year.
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2023 Q1
10 Jul 23
After a solid fourth quarter sales trends softened throughout the first quarter, particularly in North America stores, where traffic finished below last year. In contrast, traffic online was flat compared to the first quarter last year. Conversion rates and average unit retail in both channels were lower than last year, but remained above pre-pandemic levels.
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2023 Q1
10 Jul 23
Bras are, AURs last year were very meaningfully ahead of 2019, like, I think, 30% ahead of where we were in -- 25%, 30% ahead of where we were in 2019 and we gave back high-single digit this year versus last year.
So where we are right now versus '19, we're still meaningfully ahead over 20%
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2023 Q1
10 Jul 23
third quarter freight costs were relatively consistent year-over-year
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2022 Q3
14 Dec 22
After years of significant losses, I'm expecting the China business will breakeven in spring '23.
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2022 Q3
14 Dec 22
Our international business continues to be a bright spot with sales up more than 40% in the quarter compared to last year.
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2022 Q3
14 Dec 22
The start of November up until the Black Friday weekend seemed to be very much a continuation of the trend from the third quarter, a reflection of a very cautious customer in a challenging economic environment.
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2022 Q3
14 Dec 22