Therefore, during the first quarter of fiscal 2019, the Company began using a trailingsix-monthcharge-off analysis, annualized, to calculate the allowance for credit losses. Management believes that using the trailingsix-monthcharge-off analysis, annualized, will more quickly reflect changes in the portfolio as compared to a trailing twelve monthscharge-off analysis that is a typical practice in the industry.
In addition, the Company takes into consideration the composition of the portfolio, current economic conditions, the estimated net realizable value of the underlying collateral, historical loan loss experience, delinquency,non-performing assets, and bankrupt accounts when determining management’s estimate of probable credit losses and adequacy of the allowance for credit losses. If the allowance for credit losses is determined to be inadequate, then an additional charge to the provision would be recorded to maintain adequate reserves based on management’s evaluation of the risk inherent in the loan portfolio.
Non-performing assets are defined as accounts that are contractually delinquent for 61 or more days past due or Chapter 13 bankruptcy account, and the accrual of interest income is suspended, and any previously accrued interest is reversed. Upon notification of a bankruptcy, an account is monitored for collection with other Chapter 13 accounts. In the event the debtors’ balance is reduced by the bankruptcy court, the Company will record a loss equal to the amount of principal balance reduction. The remaining balance will be reduced as payments are received by the bankruptcy court. In the event an account is dismissed from bankruptcy, the Company will decide based on several factors, whether to begin repossession proceedings or allow the customer to begin making regularly scheduled payments.
The Company defines a Chapter 13 bankruptcy account as a Troubled Debt Restructuring (“TDR”). As of March 31, 2018, the Company allocated a specific reserve using a look back method to calculate the estimated losses. The Company evaluated the performance as of December 31, 2018 of those accounts that had been classified as Chapter 13 bankruptcy accounts as of March 31, 2017. Based on this look back, management calculated a specific reserve of approximately $774,000.
The provision for credit losses decreased for the three and nine-months ended December 31, 2018 compared to the three and nine months ended December 31, 2017. The decreases were largely due to decreases in the average finance receivables balance partially offset by an increase in the netcharge-off percentages (see note 6 in the Portfolio Summary table in the“Introduction” above for the definition of netcharge-off percentage). The Company’s netcharge-off percentage increased because the decrease in average finance receivables, net of unearned dealer discounts, was disproportionately greater than the decrease in net charge-offs. The Company’s allowance for credit losses also incorporates recent trends such as delinquency,non-performing assets, and bankruptcy. The Company believes that this approach reflects the current trends of incurred losses within the portfolio and better aligns the allowance for credit losses with the portfolio’s performance indicators.
The delinquency percentage for Contracts more than thirty days past due, excluding Chapter 13 bankruptcy accounts, as of December 31, 2018 was 13.1%, a decrease from 13.5% as of December 31, 2017. The delinquency percentage for Direct Loans more than thirty days past due, excluding Chapter 13 bankruptcy accounts, as of December 31, 2018 was 4.4%, a decrease from 4.6% as of December 31, 2017. The decrease in delinquency percentage for both Contracts and Direct Loans was driven primarily by the Company’s regained focus on local branch-based servicing. Beginning on September 1, 2016, when an account is 180 days contractually delinquent, the account is written off. Prior to September 2016, accounts that were 120 days contractually delinquent were written off.
The Company has continued to see a significant number of competitors with aggressive underwriting in its operating market. See“Note 4—Finance Receivables”for changes in allowance for credit losses, credit quality and delinquencies.
In accordance with our policies and procedures, certain borrowers qualify for, and the Company offers,one-month principal payment deferrals on Contracts and Direct Loans. For the three-months ended December 31, 2018 and December 31, 2017 the Company granted deferrals to approximately 2.38% and 7.47%, respectively, of total Contracts and Direct Loans. For the nine-months ended December 31, 2018 and December 31, 2017 the Company granted deferrals to approximately 9.37% and 30.34%, respectively, of total Contracts and Direct Loans. The decreases resulted from the Company’s more disciplined approach with respect to granting deferrals. The number of deferrals is also influenced by portfolio performance, including but not limited to, inflation, credit quality of loans purchased, competition at the time of Contract acquisition, and general economic conditions.
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