Interest income, net. Due to declining interest rates, interest income, net, totaled $82,000 for the three months ended September 30, 2002, down from $187,000 in the three months ended September 30, 2001. Other income . In the three months ended September 30, 2001, we transferred certain of our employees to EDS, L.L.C. in connection with the selection of EDS, L.L.C. as a provider of Help Desk services that we previously provided to one of our customers. We received a one-time payment net of expenses of $417,000 from EDS, L.L.C. which was recorded as other income in the three months ended September 30, 2001. Income taxes. In the three months ended September 30, 2002 and 2001, we recorded net income tax benefits of $576,000 and $0, respectively. The net benefit (including valuation allowance adjustments) for the three months in 2002 consisted of federal income tax refunds, which it is currently expected can be recovered from the carryback of 2002 losses to prior tax periods. No benefit was recorded in the three months ended September 30, 2001, as we recorded a valuation allowance in the full amount of the benefit of $133,000. Nine Months Ended September 30, 2002 Compared To Nine Months Ended September 30, 2001 Net Sales. Net sales decreased by $23.8 million to $19.3 million for the nine months ended September 30, 2002 from $43.1 million for the nine months ended September 30, 2001. The decrease of $23.8 million was primarily due to a reduction in product sales of $11.2 million and a reduction in service revenues of $12.6 million. The decline in product sales is attributable to our decision to exit the product business due to the low margins associated with that business. The downturn in technology spending has adversely impacted our professional service revenues. Increased competition, including from such firms as Siemens, EDS and IBM Global Services in such areas as desktop support and integration services, has resulted in significant reductions in the services we provide to certain of our key customers. We have been unable to secure sufficient new projects to offset this decline and, accordingly, our professional service revenues have declined. See Risks and Uncertainties-Business Operations at pp. 12-13. Gross Profit. In the nine months ended September 30, 2002, gross profit decreased by $5.1 million to $5.1 million from $10.2 million during the nine months ended September 30, 2001. This decrease was primarily attributable to the decline in both product sales and service and support revenue during the nine months ended September 30, 2002. Gross profit increased by 2.5% to 26.2% in the nine months ended September 30, 2002, up from 23.7% for the nine months ended September 30, 2001. The gross profit percentage on product sales decreased by 4.6% to 8.0% in the nine months ended September 30, 2002, down from 12.6% for the nine months ended September 30, 2001. Service and support gross profit increased by 0.1% to 29.0% in the nine months ended September 30, 2002, up from 28.9% for the nine months ended September 30, 2001. For our billable staff, we recorded $156,000 of severance compensation costs during the nine months ended September 30, 2002, as compared to $147,000 for the nine months ended September 30, 2001, which has reduced service and support gross profits during these periods. Selling, General and Administrative Expenses. Selling, general and administrative expenses decreased by $3.0 million to $9.1 million in the nine months ended September 30, 2002, down from $12.1 million for the nine months ended September 30, 2001. Selling, general and administrative expenses in the nine months ended September 30, 2002 included $343,000 of severance costs, $46,000 of non-employee stock option charges, $65,000 relating to the consolidation of our distribution and configuration facility, and $522,000 relating to business consulting and sales recruiting costs. For the nine months ended September 30, 2001, we recorded $330,000 in severance costs and $0 for non-employee stock option charges, facility consolidation costs, business consulting and sales recruiting costs. - 11 - |