Revenue Recognition | Note 3— Revenue Recognition The Company earns revenue from contracts with customers, primarily through the provision of retail telecommunications and payment offerings as well as wholesale international voice and SMS termination. BOSS Revolution Money Transfer, NRS, and net2phone-UCaaS are technology-driven, synergistic businesses that leverage the Company’s core assets, and revenue is primarily recognized at a point in time, and in some cases (mainly net2phone-UCaaS) is recognized over time. Traditional Communications are mostly minute-based, paid-voice communications services, and revenue is primarily recognized at a point in time. The Company’s most significant revenue streams are from Mobile Top-Up, BOSS Revolution Calling, and Carrier Services. Mobile Top-Up and BOSS Revolution Calling are sold direct-to-consumers and through distributors and retailers. Disaggregated Revenues The following table shows the Company’s revenues disaggregated by business segment and service offered to customers: Schedule of Revenues Disaggregated by Business Segment and Service Offered to Customers 2022 2021 2022 2021 Three Months Ended January 31, Six Months Ended January 31, 2022 2021 2022 2021 (in thousands) BOSS Revolution Money Transfer $ 12,462 $ 13,280 $ 24,958 $ 28,438 National Retail Solutions 10,620 5,218 20,692 10,147 Total Fintech 23,082 18,498 45,650 38,585 net2phone-UCaaS 13,535 10,866 26,448 20,568 Mobile Top-Up 116,246 96,562 244,731 192,397 BOSS Revolution Calling 99,951 113,903 205,920 231,253 Carrier Services 73,117 87,155 162,312 174,928 Other 11,127 12,782 22,080 25,460 Total Traditional Communications 300,441 310,402 635,043 624,038 Total $ 337,058 $ 339,766 $ 707,141 $ 683,191 The following table shows the Company’s revenues disaggregated by geographic region, which is determined based on selling location. On February 1, 2021, the Company changed the geographic sourcing of certain revenues from the United States to the United Kingdom. Schedule of Revenues Disaggregated by Geographic Region (in thousands) Fintech net2phone-UCaaS Traditional Communications Total Three Months Ended January 31, 2022 United States $ 23,082 $ 7,157 $ 210,694 $ 240,933 Outside the United States: United Kingdom — — 77,894 77,894 Other — 6,378 11,853 18,231 Total outside the United States — 6,378 89,747 96,125 Total $ 23,082 $ 13,535 $ 300,441 $ 337,058 (in thousands) Fintech net2phone-UCaaS Traditional Communications Total Three Months Ended January 31, 2021 United States $ 18,498 $ 5,680 $ 265,315 $ 289,493 Outside the United States: United Kingdom — — 31,929 31,929 Other — 5,186 13,158 18,344 Total outside the United States — 5,186 45,087 50,273 Total $ 18,498 $ 10,866 $ 310,402 $ 339,766 (in thousands) Fintech net2phone-UCaaS Traditional Communications Total Six Months Ended January 31, 2022 United States $ 45,650 $ 13,981 $ 449,386 $ 509,017 Outside the United States: United Kingdom — — 159,663 159,663 Other — 12,467 25,994 38,461 Total outside the United States — 12,467 185,657 198,124 Total $ 45,650 $ 26,448 $ 635,043 $ 707,141 (in thousands) Fintech net2phone-UCaaS Traditional Communications Total Six Months Ended January 31, 2021 United States $ 38,585 $ 10,769 $ 535,938 $ 585,292 Outside the United States: United Kingdom — — 61,350 61,350 Other — 9,799 26,750 36,549 Total outside the United States — 9,799 88,100 97,899 Total $ 38,585 $ 20,568 $ 624,038 $ 683,191 Remaining Performance Obligations The Company does not have any significant revenue from performance obligations satisfied or partially satisfied in previous reporting periods. The Company’s remaining performance obligations as of January 31, 2022 and July 31, 2021 had an original expected duration of one year or less. Accounts Receivable and Contract Balances The timing of revenue recognition may differ from the time of billing to the Company’s customers. Trade accounts receivable in the Company’s consolidated balance sheets represent unconditional rights to consideration. The Company would record a contract asset when revenue is recognized in advance of its right to bill and receive consideration. The Company has not identified any contract assets. Contract liabilities arise when the Company receives consideration or bills its customers prior to providing the goods or services promised in the contract. The Company’s contract liability balance is primarily payments received for prepaid BOSS Revolution Calling. Contract liabilities are recognized as revenue when services are provided to the customer. The contract liability balances are presented in the Company’s consolidated balance sheets as “Deferred revenue”. The following table presents information about the Company’s contract liability balance: Schedule of Information About Contract Liability Balance 2022 2021 2022 2021 Three Months Ended January 31, Six Months Ended January 31, 2022 2021 2022 2021 (in thousands) Revenue recognized in the period from amounts included in the contract liability balance at the beginning of the period $ 20,152 $ 22,818 $ 24,378 $ 26,451 Deferred Customer Contract Acquisition and Fulfillment Costs The Company recognizes as an asset its incremental costs of obtaining a contract with a customer that it expects to recover. The Company’s costs to fulfill its contracts do not meet the criteria to be recognized as an asset, therefore these costs are charged to expense as incurred. The Company’s incremental costs of obtaining a contract with a customer are sales commissions paid to employees and third parties on sales to end users. The Company applies the practical expedient whereby the Company primarily charges these costs to expense when incurred because the amortization period would be one year or less for the asset that would have been recognized from deferring these costs. For net2phone-UCaaS sales, the Company defers these costs and amortizes them over the expected customer relationship period when it is expected to exceed one year. The Company’s deferred customer contract acquisition costs were as follows: Schedule of Deferred Customer Contract Acquisition Costs January 31, 2022 July 31, 2021 (in thousands) Deferred customer contract acquisition costs included in “Other current assets” $ 3,730 $ 3,460 Deferred customer contract acquisition costs included in “Other assets” 3,346 3,151 Total $ 7,076 $ 6,611 The Company’s amortization of deferred customer contract acquisition costs during the periods were as follows: Schedule of Amortization of Deferred Customer Contract Acquisition Costs 2022 2021 2022 2021 Three Months Ended January 31, Six Months Ended January 31, 2022 2021 2022 2021 (in thousands) Amortization of deferred customer contract acquisition costs $ 1,030 $ 864 $ 2,042 $ 1,631 |