Revenue Recognition | Note 3— Revenue Recognition The Company earns revenue from contracts with customers, primarily through the provision of retail telecommunications and payment offerings as well as wholesale international voice and SMS termination. BOSS Money, NRS, and net2phone are technology-driven, synergistic businesses that leverage the Company’s core assets. BOSS Money and NRS’ revenues are primarily recognized at a point in time, and net2phone’s revenue is mainly recognized over time. Traditional Communications are mostly minute-based, paid-voice communications services, and revenue is primarily recognized at a point in time. The Company’s most significant revenue streams are from Mobile Top-Up, BOSS Revolution Calling, and IDT Global. Mobile Top-Up and BOSS Revolution Calling are sold direct-to-consumers and through distributors and retailers. Disaggregated Revenues The following table shows the Company’s revenues disaggregated by business segment and service offered to customers: Schedule of Revenues Disaggregated by Business Segment and Service Offered to Customers Three Months Ended January 31, Six Months Ended January 31, 2023 2022 2023 2022 (in thousands) BOSS Money $ 17,649 $ 12,029 $ 35,203 $ 24,123 Other 2,672 2,570 5,005 4,706 Total Fintech 20,321 14,599 40,208 28,829 National Retail Solutions 19,822 10,620 39,135 20,692 net2phone 17,794 13,535 34,744 26,448 Mobile Top-Up 106,127 116,246 215,176 244,731 BOSS Revolution Calling 82,831 99,951 169,083 205,920 IDT Global 58,631 73,117 120,242 162,312 Other 8,410 8,990 17,164 18,209 Total Traditional Communications 255,999 298,304 521,665 631,172 Total $ 313,936 $ 337,058 $ 635,752 $ 707,141 The following table shows the Company’s revenues disaggregated by geographic region, which is determined based on selling location: Schedule of Revenues Disaggregated by Geographic Region (in thousands) Fintech National Retail Solutions net2phone Traditional Communications Total Three Months Ended January 31, 2023 United States $ 19,612 $ 19,822 $ 9,514 $ 176,424 $ 225,372 Outside the United States: United Kingdom — — — 69,000 69,000 Other 709 — 8,280 10,575 19,564 Total outside the United States 709 — 8,280 79,575 88,564 Total $ 20,321 $ 19,822 $ 17,794 $ 255,999 $ 313,936 (in thousands) Fintech National Retail Solutions net2phone Traditional Communications Total Three Months Ended January 31, 2022 United States $ 14,166 $ 10,620 $ 7,157 $ 209,065 $ 241,008 Outside the United States: United Kingdom — — — 77,337 77,337 Other 433 — 6,378 11,902 18,713 Total outside the United States 433 — 6,378 89,239 96,050 Total $ 14,599 $ 10,620 $ 13,535 $ 298,304 $ 337,058 (in thousands) Fintech National Retail Solutions net2phone Traditional Communications Total Six Months Ended January 31, 2023 United States $ 38,867 $ 39,135 $ 18,316 $ 361,262 $ 457,580 Outside the United States: United Kingdom — — — 137,940 137,940 Other 1,341 — 16,428 22,463 40,232 Total outside the United States 1,341 — 16,428 160,403 178,172 Total $ 40,208 $ 39,135 $ 34,744 $ 521,665 $ 635,752 (in thousands) Fintech National Retail Solutions net2phone Traditional Communications Total Six Months Ended January 31, 2022 United States $ 27,966 $ 20,692 $ 13,981 $ 445,992 $ 508,631 Outside the United States: United Kingdom — — — 159,080 159,080 Other 863 — 12,467 26,100 39,430 Total outside the United States 863 — 12,467 185,180 198,510 Total $ 28,829 $ 20,692 $ 26,448 $ 631,172 $ 707,141 Remaining Performance Obligations The Company does not have any significant revenue from performance obligations satisfied or partially satisfied in previous reporting periods. The Company’s remaining performance obligations at January 31, 2023 and July 31, 2022 primarily had an original expected duration of one year or less. Accounts Receivable and Contract Balances The timing of revenue recognition may differ from the time of billing to the Company’s customers. Trade accounts receivable in the Company’s consolidated balance sheets represent unconditional rights to consideration. The Company would record a contract asset when revenue is recognized in advance of its right to bill and receive consideration. The Company has not identified any contract assets. Contract liabilities arise when the Company receives consideration or bills its customers prior to providing the goods or services promised in the contract. The Company’s contract liability balance is primarily payments received for prepaid BOSS Revolution Calling. Contract liabilities are recognized as revenue when services are provided to the customer. The contract liability balances are presented in the Company’s consolidated balance sheets as “Deferred revenue”. The following table presents information about the Company’s contract liability balance: Schedule of Information About Contract Liabilities Three Months Ended January 31, Six Months Ended January 31, 2023 2022 2023 2022 (in thousands) Revenue recognized in the period from amounts included in the contract liability balance at the beginning of the period $ 17,072 $ 20,152 $ 21,205 $ 24,378 Deferred Customer Contract Acquisition and Fulfillment Costs The Company recognizes its incremental costs of obtaining a contract with a customer that it expects to recover as an asset. The Company’s incremental costs of obtaining a contract with a customer are sales commissions paid to employees and third parties on sales to end users. If the amortization period would be one year or less for the asset that would be recognized from deferring these costs, the Company applies the practical expedient whereby the Company charges these costs to expense when incurred. For net2phone sales, the Company defers these costs and amortizes them over the expected customer relationship period when it is expected to exceed one year. The Company’s costs to fulfill its contracts do not meet the criteria to be recognized as an asset, therefore these costs are charged to expense as incurred. The Company’s deferred customer contract acquisition costs were as follows: Schedule of Deferred Customer Contract Acquisition Costs January 31, 2023 July 31, 2022 (in thousands) Deferred customer contract acquisition costs included in “Other current assets” $ 4,265 $ 4,085 Deferred customer contract acquisition costs included in “Other assets” 3,465 3,469 Total $ 7,730 $ 7,554 The Company’s amortization of deferred customer contract acquisition costs during the periods were as follows: Schedule of Amortization of Deferred Customer Contract Acquisition Costs Three Months Ended January 31, Six Months Ended January 31, 2023 2022 2023 2022 (in thousands) Amortization of deferred customer contract acquisition costs $ 1,228 $ 1,030 $ 2,405 $ 2,042 |