Revenue Recognition | Note 3— Revenue Recognition The Company earns revenue from contracts with customers, primarily through the provision of retail telecommunications and payment offerings as well as wholesale international voice and SMS termination. BOSS Money, NRS, and net2phone are technology-driven, synergistic businesses that leverage the Company’s core assets. BOSS Money and NRS’ revenues are primarily recognized at a point in time, and net2phone’s revenue is mainly recognized over time. Traditional Communications are mostly minute-based, paid-voice communications services, and revenue is primarily recognized at a point in time. The Company’s most significant revenue streams are from IDT Digital Payments, BOSS Revolution Calling, and IDT Global. IDT Digital Payments and BOSS Revolution Calling are sold direct-to-consumers and through distributors and retailers. Disaggregated Revenues The following table shows the Company’s revenues disaggregated by business segment and service offered to customers: Schedule of Revenues Disaggregated by Business Segment and Service Offered to Customers 2023 2022 2023 2022 Three Months Ended April 30, Nine Months Ended April 30, 2023 2022 2023 2022 (in thousands) BOSS Money $ 19,441 $ 15,084 $ 54,644 $ 39,207 Other 2,346 2,131 7,351 6,837 Total Fintech 21,787 17,215 61,995 46,044 National Retail Solutions 18,073 11,383 57,208 32,075 net2phone 18,392 15,555 53,136 42,003 IDT Digital Payments 101,030 115,864 316,207 360,594 BOSS Revolution Calling 77,646 91,768 246,729 297,688 IDT Global 54,473 67,094 174,715 229,407 Other 7,894 9,474 25,057 27,683 Total Traditional Communications 241,043 284,200 762,708 915,372 Total $ 299,295 $ 328,353 $ 935,047 $ 1,035,494 Revenues $ 299,295 $ 328,353 $ 935,047 $ 1,035,494 The following table shows the Company’s revenues disaggregated by geographic region, which is determined based on selling location: Schedule of Revenues Disaggregated by Geographic Region (in thousands) Fintech National Retail Solutions net2phone Traditional Communications Total Three Months Ended April 30, 2023 United States $ 21,124 $ 18,073 $ 9,571 $ 166,854 $ 215,622 Outside the United States: United Kingdom — — — 64,415 64,415 Other 663 — 8,821 9,774 19,258 Total outside the United States 663 — 8,821 74,189 83,673 Total $ 21,787 $ 18,073 $ 18,392 $ 241,043 $ 299,295 Revenues $ 21,787 $ 18,073 $ 18,392 $ 241,043 $ 299,295 (in thousands) Fintech National Retail Solutions net2phone Traditional Communications Total Three Months Ended April 30, 2022 United States $ 16,716 $ 11,383 $ 7,732 $ 198,174 $ 234,005 Outside the United States: United Kingdom — — — 74,567 74,567 Other 499 — 7,823 11,459 19,781 Total outside the United States 499 — 7,823 86,026 94,348 Total $ 17,215 $ 11,383 $ 15,555 $ 284,200 $ 328,353 Revenues $ 17,215 $ 11,383 $ 15,555 $ 284,200 $ 328,353 (in thousands) Fintech National Retail Solutions net2phone Traditional Communications Total Nine Months Ended April 30, 2023 United States $ 59,991 $ 57,208 $ 27,888 $ 528,116 $ 673,203 Outside the United States: United Kingdom — — — 202,355 202,355 Other 2,004 — 25,248 32,237 59,489 Total outside the United States 2,004 — 25,248 234,592 261,844 Total $ 61,995 $ 57,208 $ 53,136 $ 762,708 $ 935,047 Revenues $ 61,995 $ 57,208 $ 53,136 $ 762,708 $ 935,047 (in thousands) Fintech National Retail Solutions net2phone Traditional Communications Total Nine Months Ended April 30, 2022 United States $ 44,683 $ 32,075 $ 21,713 $ 644,166 $ 742,637 Outside the United States: United Kingdom — — — 233,647 233,647 Other 1,361 — 20,290 37,559 59,210 Total outside the United States 1,361 — 20,290 271,206 292,857 Total $ 46,044 $ 32,075 $ 42,003 $ 915,372 $ 1,035,494 Revenues $ 46,044 $ 32,075 $ 42,003 $ 915,372 $ 1,035,494 Remaining Performance Obligations The Company does not have any significant revenue from performance obligations satisfied or partially satisfied in previous reporting periods. The Company’s remaining performance obligations at April 30, 2023 and July 31, 2022 primarily had an original expected duration of one year or less. Accounts Receivable and Contract Balances The timing of revenue recognition may differ from the time of billing to the Company’s customers. Trade accounts receivable in the Company’s consolidated balance sheets represent unconditional rights to consideration. The Company would record a contract asset when revenue is recognized in advance of its right to bill and receive consideration. The Company has not identified any contract assets. Contract liabilities arise when the Company receives consideration or bills its customers prior to providing the goods or services promised in the contract. The Company’s contract liability balance is primarily payments received for prepaid BOSS Revolution Calling. Contract liabilities are recognized as revenue when services are provided to the customer. The contract liability balances are presented in the Company’s consolidated balance sheets as “Deferred revenue”. The following table presents information about the Company’s contract liability balance: Schedule of Information About Contract Liabilities 2023 2022 2023 2022 Three Months Ended April 30, Nine Months Ended April 30, 2023 2022 2023 2022 (in thousands) Revenue recognized in the period from amounts included in the contract liability balance at the beginning of the period $ 16,772 $ 18,751 $ 21,890 $ 25,437 Deferred Customer Contract Acquisition and Fulfillment Costs The Company recognizes as an asset its incremental costs of obtaining a contract with a customer that it expects to recover. The Company’s incremental costs of obtaining a contract with a customer are sales commissions paid to employees and third parties on sales to end users. If the amortization period were one year or less for the asset that would be recognized from deferring these costs, the Company applies the practical expedient whereby the Company charges these costs to expense when incurred. For net2phone sales, the Company defers these costs and amortizes them over the expected customer relationship period when it is expected to exceed one year. The Company’s costs to fulfill its contracts do not meet the criteria to be recognized as an asset, therefore these costs are charged to expense as incurred. The Company’s deferred customer contract acquisition costs were as follows: Schedule of Deferred Customer Contract Acquisition Costs April 30, 2023 July 31, 2022 (in thousands) Deferred customer contract acquisition costs included in “Other current assets” $ 4,343 $ 4,085 Deferred customer contract acquisition costs included in “Other assets” 3,542 3,469 Total $ 7,885 $ 7,554 The Company’s amortization of deferred customer contract acquisition costs during the periods were as follows: Schedule of Amortization of Deferred Customer Contract Acquisition Costs 2023 2022 2023 2022 Three Months Ended April 30, Nine Months Ended April 30, 2023 2022 2023 2022 (in thousands) Amortization of deferred customer contract acquisition costs $ 1,226 $ 1,121 $ 3,631 $ 3,163 |