Revenue Recognition | Note 3— Revenue Recognition The Company earns revenue from contracts with customers, primarily through the provision of retail telecommunications and payment offerings as well as wholesale international voice and SMS termination. BOSS Money, NRS, and net2phone are technology-driven, synergistic businesses that leverage the Company’s core assets. BOSS Money’s and NRS’ revenues are primarily recognized at a point in time, and net2phone’s revenue is mainly recognized over time. Traditional Communications are mostly minute-based, paid-voice communications services, and revenue is primarily recognized at a point in time. The Company’s most significant revenue streams are from IDT Digital Payments, BOSS Revolution Calling, and IDT Global. IDT Digital Payments and BOSS Revolution Calling are sold direct-to-consumer and through distributors and retailers. Disaggregated Revenues The following table shows the Company’s revenues disaggregated by business segment and service offered to customers: Schedule of Revenues Disaggregated by Business Segment and Service Offered to Customers 2023 2022 Three Months Ended 2023 2022 (in thousands) National Retail Solutions $ 23,995 $ 19,313 BOSS Money 24,239 17,554 Other 2,324 2,333 Total Fintech 26,563 19,887 net2phone 19,927 16,950 IDT Digital Payments 99,986 109,048 BOSS Revolution Calling 71,222 86,253 IDT Global 52,034 61,611 Other 7,478 8,754 Total Traditional Communications 230,720 265,666 Total $ 301,205 $ 321,816 Revenues $ 301,205 $ 321,816 The following table shows the Company’s revenues disaggregated by geographic region, which is determined based on selling location: Schedule of Revenues Disaggregated by Geographic Region (in thousands) National Retail Solutions Fintech net2phone Traditional Communications Total Three Months Ended October 31, 2023 United States $ 23,995 $ 25,834 $ 10,688 $ 162,998 $ 223,515 Outside the United States: United Kingdom — — — 58,843 58,843 Other — 729 9,239 8,879 18,847 Total outside the United States — 729 9,239 67,722 77,690 Total $ 23,995 $ 26,563 $ 19,927 $ 230,720 $ 301,205 Revenues $ 23,995 $ 26,563 $ 19,927 $ 230,720 $ 301,205 (in thousands) National Retail Solutions Fintech net2phone Traditional Communications Total Three Months Ended October 31, 2022 United States $ 19,313 $ 19,255 $ 8,802 $ 184,838 $ 232,208 Outside the United States: United Kingdom — — — 68,940 68,940 Other — 632 8,148 11,888 20,668 Total outside the United States — 632 8,148 80,828 89,608 Total $ 19,313 $ 19,887 $ 16,950 $ 265,666 $ 321,816 Revenues $ 19,313 $ 19,887 $ 16,950 $ 265,666 $ 321,816 Remaining Performance Obligations The following table includes revenue by business segment expected to be recognized in the future from performance obligations that were unsatisfied or partially unsatisfied as of October 31, 2023. The table excludes contracts that had an original expected duration of one year or less. Schedule of Estimated Revenue by Business Segment (in thousands) National Retail Solutions net2phone Total Twelve-month period ending October 31: 2024 $ 5,740 $ 38,430 $ 44,170 2025 4,767 19,092 23,859 Thereafter 4,682 6,718 11,400 Total $ 15,189 $ 64,240 $ 79,429 Accounts Receivable and Contract Balances The timing of revenue recognition may differ from the time of billing to the Company’s customers. Trade accounts receivable in the Company’s consolidated balance sheets represent unconditional rights to consideration. The Company would record a contract asset when revenue is recognized in advance of its right to bill and receive consideration. The Company has not currently identified any contract assets. Contract liabilities arise when the Company receives consideration or bills its customers prior to providing the goods or services promised in the contract. The Company’s contract liability balance is primarily payments received for prepaid BOSS Revolution Calling. Contract liabilities are recognized as revenue when services are provided to the customer. The contract liability balances are presented in the Company’s consolidated balance sheets as “Deferred revenue”. The following table presents information about the Company’s contract liability balance: Schedule of Information About Contract Liabilities 2023 2022 Three Months Ended 2023 2022 (in thousands) Revenue recognized in the period from amounts included in the contract liability balance at the beginning of the period $ 16,089 $ 17,906 Deferred Customer Contract Acquisition and Fulfillment Costs The Company recognizes as an asset its incremental costs of obtaining a contract with a customer that it expects to recover. The Company’s incremental costs of obtaining a contract with a customer are sales commissions paid to employees and third parties on sales to end users. If the amortization period were one year or less for the asset that would be recognized from deferring these costs, the Company applies the practical expedient whereby the Company charges these costs to expense when incurred. For net2phone sales, the Company defers these costs and amortizes them over the expected customer relationship period when it is expected to exceed one year. The Company’s costs to fulfill its contracts do not meet the criteria to be recognized as an asset, therefore these costs are charged to expense as incurred. The Company’s deferred customer contract acquisition costs were as follows: Schedule of Deferred Customer Contract Acquisition Costs October 31, July 31, (in thousands) Deferred customer contract acquisition costs included in “Other current assets” $ 4,180 $ 4,460 Deferred customer contract acquisition costs included in “Other assets” 3,744 3,734 Total $ 7,924 $ 8,194 The Company’s amortization of deferred customer contract acquisition costs during the periods were as follows: Schedule of Amortization of Deferred Customer Contract Acquisition Costs Three Months Ended 2023 2022 (in thousands) Amortization of deferred customer contract acquisition costs $ 1,215 $ 1,176 |