Revenue Recognition | Note 3— Revenue Recognition The Company earns revenue from contracts with customers, primarily through the provision of retail telecommunications and payment offerings as well as wholesale international voice and SMS termination. BOSS Money, NRS, and net2phone are technology-driven, synergistic businesses that leverage the Company’s core assets. BOSS Money’s and NRS’ revenues are primarily recognized at a point in time, and net2phone’s revenue is mainly recognized over time. Traditional Communications are mostly minute-based, paid-voice communications services, and revenue is primarily recognized at a point in time. The Company’s most significant revenue streams are from IDT Digital Payments, BOSS Revolution Calling, and IDT Global. IDT Digital Payments and BOSS Revolution Calling are sold direct-to-consumer and through distributors and retailers. Disaggregated Revenues The following table shows the Company’s revenues disaggregated by business segment and service offered to customers: Schedule of Revenues Disaggregated by Business Segment and Service Offered to Customers 2024 2023 2024 2023 Three Months Ended April 30, Nine Months Ended April 30, 2024 2023 2024 2023 (in thousands) National Retail Solutions $ 25,712 $ 18,073 $ 74,930 $ 57,208 BOSS Money 27,593 19,441 76,871 54,644 Other 3,933 2,346 9,205 7,351 Total Fintech 31,526 21,787 86,076 61,995 net2phone 20,677 18,392 60,957 53,136 IDT Digital Payments 101,559 101,030 301,165 316,207 BOSS Revolution Calling 63,245 77,646 201,169 246,729 IDT Global 50,067 54,473 150,843 174,715 Other 6,857 7,894 21,806 25,057 Total Traditional Communications 221,728 241,043 674,983 762,708 Total $ 299,643 $ 299,295 $ 896,946 $ 935,047 Revenues $ 299,643 $ 299,295 $ 896,946 $ 935,047 The following table shows the Company’s revenues disaggregated by geographic region, which is determined based on selling location: Schedule of Revenues Disaggregated by Geographic Region (in thousands) National Retail Solutions Fintech net2phone Traditional Communications Total Three Months Ended April 30, 2024 United States $ 25,712 $ 30,469 $ 11,330 $ 166,093 $ 233,604 Outside the United States: United Kingdom — — — 48,441 48,441 Other — 1,057 9,347 7,194 17,598 Total outside the United States — 1,057 9,347 55,635 66,039 Total $ 25,712 $ 31,526 $ 20,677 $ 221,728 $ 299,643 Revenues $ 25,712 $ 31,526 $ 20,677 $ 221,728 $ 299,643 (in thousands) National Retail Solutions Fintech net2phone Traditional Communications Total Three Months Ended April 30, 2023 United States $ 18,073 $ 21,124 $ 9,571 $ 166,854 $ 215,622 Outside the United States: United Kingdom — — — 64,415 64,415 Other — 663 8,821 9,774 19,258 Total outside the United States — 663 8,821 74,189 83,673 Total $ 18,073 $ 21,787 $ 18,392 $ 241,043 $ 299,295 Revenues $ 18,073 $ 21,787 $ 18,392 $ 241,043 $ 299,295 (in thousands) National Retail Solutions Fintech net2phone Traditional Communications Total Nine Months Ended April 30, 2024 United States $ 74,930 $ 83,204 $ 32,718 $ 492,935 $ 683,787 Outside the United States: United Kingdom — — — 157,673 157,673 Other — 2,872 28,239 24,375 55,486 Total outside the United States — 2,872 28,239 182,048 213,159 Total $ 74,930 $ 86,076 $ 60,957 $ 674,983 $ 896,946 Revenues $ 74,930 $ 86,076 $ 60,957 $ 674,983 $ 896,946 (in thousands) National Retail Solutions Fintech net2phone Traditional Communications Total Nine Months Ended April 30, 2023 United States $ 57,208 $ 59,991 $ 27,888 $ 528,116 $ 673,203 Outside the United States: United Kingdom — — — 202,355 202,355 Other — 2,004 25,248 32,237 59,489 Total outside the United States — 2,004 25,248 234,592 261,844 Total $ 57,208 $ 61,995 $ 53,136 $ 762,708 $ 935,047 Revenues $ 57,208 $ 61,995 $ 53,136 $ 762,708 $ 935,047 Remaining Performance Obligations The following table includes revenue by business segment expected to be recognized in the future from performance obligations that were unsatisfied or partially unsatisfied as of April 30, 2024. The table excludes contracts that had an original expected duration of one year or less. Schedule of Estimated Revenue by Business Segment (in thousands) National Retail Solutions net2phone Total Twelve-month period ending April 30: 2025 $ 6,305 $ 38,388 $ 44,693 2026 5,262 18,749 24,011 Thereafter 5,128 6,319 11,447 Total $ 16,695 $ 63,456 $ 80,151 Accounts Receivable and Contract Balances The timing of revenue recognition may differ from the time of billing to the Company’s customers. Trade accounts receivable in the Company’s consolidated balance sheets represent unconditional rights to consideration. The Company would record a contract asset when revenue is recognized in advance of its right to bill and receive consideration. The Company has not currently identified any contract assets. Contract liabilities arise when the Company receives consideration or bills its customers prior to providing the goods or services promised in the contract. The Company’s contract liability balance is primarily payments received for prepaid BOSS Revolution Calling. Contract liabilities are recognized as revenue when services are provided to the customer. The contract liability balances are presented in the Company’s consolidated balance sheets as “Deferred revenue”. The following table presents information about the Company’s contract liability balance: Schedule of Information About Contract Liabilities 2024 2023 2024 2023 Three Months Ended April 30, Nine Months Ended April 30, 2024 2023 2024 2023 (in thousands) Revenue recognized in the period from amounts included in the contract liability balance at the beginning of the period $ 15,231 $ 16,772 $ 20,477 $ 21,890 Deferred Customer Contract Acquisition and Fulfillment Costs The Company recognizes as an asset its incremental costs of obtaining a contract with a customer that it expects to recover. The Company’s incremental costs of obtaining a contract with a customer are sales commissions paid to employees and third parties on sales to end users. If the amortization period were one year or less for the asset that would be recognized from deferring these costs, the Company applies the practical expedient whereby the Company charges these costs to expense when incurred. For net2phone sales, the Company defers these costs and amortizes them over the expected customer relationship period when it is expected to exceed one year. The Company’s costs to fulfill its contracts do not meet the criteria to be recognized as an asset, therefore these costs are charged to expense as incurred. The Company’s deferred customer contract acquisition costs were as follows: Schedule of Deferred Customer Contract Acquisition Costs April 30, 2024 July 31, 2023 (in thousands) Deferred customer contract acquisition costs included in “Other current assets” $ 4,145 $ 4,460 Deferred customer contract acquisition costs included in “Other assets” 3,957 3,734 Total $ 8,102 $ 8,194 The Company’s amortization of deferred customer contract acquisition costs during the periods were as follows: Schedule of Amortization of Deferred Customer Contract Acquisition Costs 2024 2023 2024 2023 Three Months Ended April 30, Nine Months Ended April 30, 2024 2023 2024 2023 (in thousands) Amortization of deferred customer contract acquisition costs $ 1,167 $ 1,226 $ 3,576 $ 3,631 |