Business Segment Information | 16. BUSINESS SEGMENT INFORMATION The Company conducts its business globally and is managed geographically in three segments: (1) Americas, which consists of North America and Caribbean and Latin America (“CALA”) reporting units, (2) Europe, Middle East and Africa (“EMEA”) and (3) Asia Pacific (“APAC”). The segments are determined in accordance with how management views and evaluates the Company’s business and allocates its resources, and are based on the criteria as outlined in the authoritative guidance. Segment Revenue and Profit Segment revenues consist of product and service revenues. Product revenues are attributed to a segment based on the ordering location of the customer. For internal reporting purposes and determination of segment contribution margins, geographic segment product revenues may differ slightly from actual geographic revenues due to internal revenue allocations between the Company’s segments. Service revenues are generally attributed to a segment based on the end-user’s location where services are performed. A significant portion of each segment’s expenses arises from shared services and infrastructure that Polycom has historically allocated to the segments in order to realize economies of scale and to use resources efficiently. Segment contribution margin includes all geographic segment revenues less the related cost of sales and direct revenues and marketing expenses. Cost of revenues consists of the standard cost of revenues and does not include items such as warranty expense, royalties, and the allocation of overhead expenses, including facilities and IT costs, as well as stock-based compensation costs and amortization of purchased intangible assets. Management allocates some infrastructure costs, such as facilities and IT costs, in determining segment contribution margins. Contribution margin is used, in part, to evaluate the performance of, and allocate resources to, each of the segments. Certain operating expenses are not allocated to segments because they are separately managed at the corporate level. These unallocated costs include corporate manufacturing costs, sales and marketing costs other than direct sales and marketing expenses, research and development expenses, general and administrative costs, such as legal and accounting, stock-based compensation costs, transaction-related costs, amortization of purchased intangibles, restructuring costs and interest and other income (expense), net. Segment Data The results of the reportable segments are derived directly from Polycom’s management reporting system. Management measures the performance of each segment based on several metrics, including contribution margin as defined above. Asset data, with the exception of gross accounts receivable, is not reviewed by management at the segment level. Financial information for each reportable geographical segment as of September 30, 2015 and December 31, 2014 and for the three and nine months ended September 30, 2015 and 2014, based on the Company’s internal management reporting system and as utilized by the Company’s Chief Operating Decision Maker (“CODM”), its Chief Executive Officer, is as follows (in thousands): Americas EMEA APAC Total For the three months ended September 30, 2015: Revenue $ 148,157 $ 77,274 $ 77,679 $ 303,110 % of total revenue 49 % 25 % 26 % 100 % Contribution margin $ 55,032 $ 32,260 $ 37,392 $ 124,684 % of segment revenue 37 % 42 % 48 % 41 % For the three months ended September 30, 2014: Revenue $ 166,354 $ 83,995 $ 85,337 $ 335,686 % of total revenue 50 % 25 % 25 % 100 % Contribution margin $ 66,993 $ 36,686 $ 35,965 $ 139,644 % of segment revenue 40 % 44 % 42 % 42 % For the nine months ended September 30, 2015: Revenue $ 463,844 $ 251,988 $ 234,553 $ 950,385 % of total revenue 49 % 26 % 25 % 100 % Contribution margin $ 176,648 $ 107,024 $ 109,480 $ 393,152 % of segment revenue 38 % 42 % 47 % 41 % For the nine months ended September 30, 2014: Revenue $ 497,229 $ 256,099 $ 242,901 $ 996,229 % of total revenue 50 % 26 % 24 % 100 % Contribution margin $ 206,121 $ 109,460 $ 100,985 $ 416,566 % of segment revenue 41 % 43 % 42 % 42 % As of September 30, 2015: Gross accounts receivable $ 99,248 $ 53,673 $ 60,333 $ 213,254 % of total gross accounts receivable 47 % 25 % 28 % 100 % As of December 31, 2014: Gross accounts receivable $ 88,316 $ 62,540 $ 63,808 $ 214,664 % of total gross accounts receivable 41 % 29 % 30 % 100 % During the three months ended September 30, 2015, two customers, ScanSource Communications (“ScanSource”) and Westcon Group Inc (“Westcon”), accounted for 19% and 10%, respectively, of the Company’s revenues. During the three months ended September 30, 2014, two customers, ScanSource and Westcon, accounted for 16% and 10%, respectively, of the Company’s revenues. During the nine months ended September 30, 2015 and 2014, ScanSource accounted for 19% and 17%, respectively, of the Company’s revenues. ScanSource accounted for 21% and 19%, respectively, of total gross accounts receivable at September 30, 2015 and December 31, 2014. The reconciliation of segment information to Polycom consolidated totals is as follows (in thousands): Three Months Ended Nine Months Ended September 30, 2015 September 30, 2014 September 30, 2015 September 30, 2014 Segment contribution margin $ 124,684 $ 139,644 $ 393,152 $ 416,566 Corporate and unallocated costs (88,019 ) (101,993 ) (277,519 ) (307,931 ) Stock-based compensation (13,959 ) (14,768 ) (32,902 ) (34,178 ) Effect of stock-based compensation cost on warranty expense (96 ) (204 ) (229 ) (410 ) Amortization of purchased intangibles (2,498 ) (3,167 ) (8,089 ) (9,667 ) Restructuring costs (213 ) 2,631 (580 ) (36,887 ) Litigation reserve and payments — (3,130 ) — (3,130 ) Transaction-related costs — — — (156 ) Interest and other income (expense), net (569 ) (185 ) (2,209 ) (2,576 ) Income before provision for income taxes $ 19,330 $ 18,828 $ 71,624 $ 21,631 The following table summarizes the Company’s revenues by groups of similar products and services as follows (in thousands): Three Months Ended Nine Months Ended September 30, 2015 September 30, 2014 September 30, 2015 September 30, 2014 Revenues: UC group systems $ 184,861 $ 217,256 $ 584,681 $ 649,076 UC personal devices 63,290 60,113 197,557 170,226 UC platform 54,959 58,317 168,147 176,927 Total $ 303,110 $ 335,686 $ 950,385 $ 996,229 |