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All numbers in $000s except Per Share, People data and | | 2009 | | | | Full Year | | | | 2008 | | | | Full Year | |
percentages | | Q2 | | | Q1 | | | | 2009 | | | | Q4 | | | Q3 | | | Q2 | | | Q1 | | | | 2008 | |
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Business Segment Revenues | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
North American Dispute and Investigative Services | | $ | 72,225 | | | $ | 72,630 | | | | $ | 144,855 | | | | $ | 78,790 | | | $ | 79,836 | | | $ | 88,602 | | | $ | 91,002 | | | | $ | 338,230 | |
% of Total Revenues | | | 42 | % | | | 40 | % | | | | 41 | % | | | | 41 | % | | | 40 | % | | | 42 | % | | | 44 | % | | | | 42 | % |
North American Business Consulting Services | | | 69,356 | | | | 79,639 | | | | | 148,995 | | | | | 84,703 | | | | 82,902 | | | | 92,045 | | | | 96,341 | | | | | 355,991 | |
% of Total Revenues | | | 40 | % | | | 44 | % | | | | 42 | % | | | | 44 | % | | | 42 | % | | | 44 | % | | | 47 | % | | | | 44 | % |
International Consulting Operations | | | 17,820 | | | | 16,046 | | | | | 33,866 | | | | | 15,804 | | | | 20,828 | | | | 23,098 | | | | 19,796 | | | | | 79,526 | |
% of Total Revenues | | | 10 | % | | | 9 | % | | | | 10 | % | | | | 8 | % | | | 11 | % | | | 11 | % | | | 10 | % | | | | 10 | % |
Economic Consulting Services | | | 14,155 | | | | 14,047 | | | | | 28,202 | | | | | 14,704 | | | | 14,526 | | | | 7,663 | | | | n/a | | | | | 36,893 | |
% of Total Revenues | | | 8 | % | | | 8 | % | | | | 8 | % | | | | 8 | % | | | 7 | % | | | 4 | % | | | n/a | | | | | 5 | % |
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Business Segment Revenue Before Reimbursements | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
North American Dispute and Investigative Services | | | 65,810 | | | | 67,247 | | | | | 133,057 | | | | | 71,359 | | | | 72,363 | | | | 79,305 | | | | 83,823 | | | | | 306,850 | |
% of Revenues Before Reimbursements | | | 42 | % | | | 40 | % | | | | 41 | % | | | | 41 | % | | | 40 | % | | | 42 | % | | | 45 | % | | | | 42 | % |
North American Business Consulting Services | | | 63,566 | | | | 72,772 | | | | | 136,338 | | | | | 75,131 | | | | 74,048 | | | | 82,030 | | | | 83,468 | | | | | 314,677 | |
% of Revenues Before Reimbursements | | | 40 | % | | | 44 | % | | | | 42 | % | | | | 43 | % | | | 41 | % | | | 43 | % | | | 45 | % | | | | 43 | % |
International Consulting Operations | | | 14,698 | | | | 14,306 | | | | | 29,004 | | | | | 13,778 | | | | 18,311 | | | | 20,701 | | | | 17,003 | | | | | 69,793 | |
% of Revenues Before Reimbursements | | | 9 | % | | | 9 | % | | | | 9 | % | | | | 8 | % | | | 10 | % | | | 11 | % | | | 9 | % | | | | 10 | % |
Economic Consulting Services | | | 13,258 | | | | 12,887 | | | | | 26,145 | | | | | 14,207 | | | | 14,186 | | | | 7,349 | | | | n/a | | | | | 35,742 | |
% of Revenues Before Reimbursements | | | 8 | % | | | 8 | % | | | | 8 | % | | | | 8 | % | | | 8 | % | | | 4 | % | | | n/a | | | | | 5 | % |
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Segment Operating Profit(5) | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
North American Dispute and Investigative Services | | | 25,681 | | | | 25,450 | | | | | 51,131 | | | | | 30,106 | | | | 32,558 | | | | 33,753 | | | | 35,023 | | | | | 131,440 | |
% of Revenues Before Reimbursements | | | 39 | % | | | 38 | % | | | | 38 | % | | | | 42 | % | | | 45 | % | | | 43 | % | | | 42 | % | | | | 43 | % |
North American Business Consulting Services | | | 23,356 | | | | 26,391 | | | | | 49,747 | | | | | 31,695 | | | | 28,047 | | | | 33,993 | | | | 33,330 | | | | | 127,065 | |
% of Revenues Before Reimbursements | | | 37 | % | | | 36 | % | | | | 36 | % | | | | 42 | % | | | 38 | % | | | 41 | % | | | 40 | % | | | | 40 | % |
International Consulting Operations | | | 4,070 | | | | 4,021 | | | | | 8,091 | | | | | 3,562 | | | | 6,127 | | | | 8,179 | | | | 5,383 | | | | | 23,251 | |
% of Revenues Before Reimbursements | | | 28 | % | | | 28 | % | | | | 28 | % | | | | 26 | % | | | 33 | % | | | 40 | % | | | 32 | % | | | | 33 | % |
Economic Consulting Services | | | 4,888 | | | | 4,644 | | | | | 9,532 | | | | | 5,219 | | | | 5,954 | | | | 2,948 | | | | n/a | | | | | 14,121 | |
% of Revenues Before Reimbursements | | | 37 | % | | | 36 | % | | | | 36 | % | | | | 37 | % | | | 42 | % | | | 40 | % | | | n/a | | | | | 40 | % |
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Other Operating Data | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
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Average Billable Full Time Equivalent Headcount | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
North American Dispute and Investigative Services | | | 719 | | | | 765 | | | | | 742 | | | | | 779 | | | | 761 | | | | 762 | | | | 796 | | | | | 775 | |
North American Business Consulting Services | | | 797 | | | | 868 | | | | | 832 | | | | | 871 | | | | 886 | | | | 914 | | | | 940 | | | | | 904 | |
International Consulting Operations | | | 216 | | | | 207 | | | | | 212 | | | | | 192 | | | | 189 | | | | 185 | | | | 177 | | | | | 185 | |
Economic Consulting Services | | | 100 | | | | 101 | | | | | 100 | | | | | 98 | | | | 91 | | | | 55 | | | | n/a | | | | | 62 | |
Total Company | | | 1,832 | | | | 1,941 | | | | | 1,886 | | | | | 1,940 | | | | 1,927 | | | | 1,916 | | | | 1,913 | | | | | 1,926 | |
Average Bill Rate (excluding success fees) | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
North American Dispute and Investigative Services | | | 281 | | | | 283 | | | | | 282 | | | | | 275 | | | | 291 | | | | 299 | | | | 292 | | | | | 290 | |
North American Business Consulting Services | | | 212 | | | | 221 | | | | | 216 | | | | | 230 | | | | 227 | | | | 227 | | | | 213 | | | | | 224 | |
International Consulting Operations | | | 230 | | | | 223 | | | | | 226 | | | | | 250 | | | | 292 | | | | 294 | | | | 293 | | | | | 280 | |
Economic Consulting Services | | | 344 | | | | 343 | | | | | 344 | | | | | 335 | | | | 337 | | | | 319 | | | | n/a | | | | | 332 | |
Total Company | | | 250 | | | | 252 | | | | | 251 | | | | | 257 | | | | 265 | | | | 266 | | | | 254 | | | | | 260 | |
Average Utilization (based off 1,850 hrs) | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
North American Dispute and Investigative Services | | | 71 | % | | | 72 | % | | | | 71 | % | | | | 75 | % | | | 73 | % | | | 77 | % | | | 84 | % | | | | 77 | % |
North American Business Consulting Services | | | 75 | % | | | 77 | % | | | | 76 | % | | | | 78 | % | | | 78 | % | | | 80 | % | | | 84 | % | | | | 80 | % |
International Consulting Operations | | | 62 | % | | | 69 | % | | | | 66 | % | | | | 67 | % | | | 72 | % | | | 76 | % | | | 73 | % | | | | 72 | % |
Economic Consulting Services | | | 87 | % | | | 85 | % | | | | 86 | % | | | | 98 | % | | | 99 | % | | | 88 | % | | | n/a | | | | | 96 | % |
Total Company | | | 73 | % | | | 75 | % | | | | 74 | % | | | | 77 | % | | | 76 | % | | | 79 | % | | | 83 | % | | | | 79 | % |