Item 2. | MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS |
This discussion is intended to further the reader’s understanding of our consolidated financial condition and results of operations. It should be read in conjunction with the unaudited consolidated financial statements included in this Quarterly Report on Form 10-Q and the audited consolidated financial statements included in our annual report on Form 10-K for the year ended March 31, 2023 (“2023 Annual Report”), and our Form 8-K that we filed with the SEC on October 6, 2023, which recasts the disclosures in certain portions of our 2023 Annual Report to reflect changes in our reportable segments. These historical financial statements may not be indicative of our future performance. This Management’s Discussion and Analysis of Financial Condition and Results of Operations may contain forward-looking statements, all of which are based on our current expectations and could be affected by the uncertainties and risks described in Part I, Item 1A, “Risk Factors,” in our 2023 Annual Report, as updated by our Form 8-K that we filed with the SEC on October 6, 2023, as well as in our other filings with the SEC.
EXECUTIVE OVERVIEW
BUSINESS DESCRIPTION
We are a leading solutions provider in the areas of security, cloud, networking, collaboration, artificial intelligence, and emerging technologies to domestic and foreign organizations across all industry segments. We deliver actionable outcomes for organizations by using information technology (“IT”) and consulting solutions to drive business agility and innovation. Leveraging our engineering talent, we assess, plan, deliver, and secure solutions comprised of leading technologies and consumption models aligned with our customers’ needs. Our expertise and experience enable us to craft optimized solutions that take advantage of the cost, scale, and efficiency of private, public and hybrid cloud in an evolving market. As part of our solutions, we provide consulting, professional services, managed services, IT staff augmentation, and complete lifecycle management services in the areas of security, cloud, networking, collaboration, and emerging technologies. Additionally, we offer flexible financing for purchases from us and from third parties. We have been in the business of selling, leasing, financing, and managing IT and other assets for more than 30 years.
Our primary focus is to deliver integrated solutions that address our customers’ business needs, leveraging the appropriate technologies, both on-premises and in the cloud. Our approach is to lead with advisory consulting to understand our customers’ needs, and then design, deploy, and manage solutions aligned to their objectives. Underpinning the broader areas of cloud, security, networking, and collaboration are specific skills in orchestration and automation, application modernization, DevSecOps, zero-trust architectures, data management, data visualization, analytics, network modernization, edge compute and other advanced and emerging technologies. These solutions are comprised of class-leading technologies from partners such as Amazon Web Services, Arista Networks, Check Point, Cisco Systems, Citrix, Commvault, Crowdstrike, Deepwatch, Dell EMC, F5 Networks, Foresite, Fortinet, Gigamon, HPE, Juniper Networks, Lenovo, Microsoft, NetApp, Nutanix, NVIDIA, Oracle, Palo Alto Networks, Proficio, Pure Storage, Rubrik, Splunk, Varonis, and VMware, among many others. We are an authorized reseller of over 1,500 vendors, which enable us to provide our customers with new and evolving IT solutions. We possess top-level engineering certifications with a broad range of leading IT vendors that enable us to offer multi-vendor IT solutions that are optimized for each of our customers’ specific requirements. Our hosted, proprietary software solutions are focused on giving our customers more control over their IT supply chain, by automating and optimizing the procurement and management of their owned, leased, and consumption-based assets.
Our scale and financial resources have enabled us to continue investing in engineering and technology resources to stay at the forefront of technology trends. Our expertise in core and emerging technologies, buttressed by our robust portfolio of consulting, professional, and managed services, has enabled us to remain a trusted advisor for our customers. In addition, we offer a wide range of consumption options including leasing and financing for technology and other capital assets. We believe our lifecycle approach offering of integrated solutions, services and financing, asset management and our proprietary supply chain software, is unique in the industry. This broad portfolio enables us to deliver a customized customer experience that spans the continuum from fast delivery of competitively priced products and services to subsequent management and maintenance, and through to end-of-life disposal services. This approach permits us to deploy sophisticated solutions to enable our customers’ business outcomes.
Our go-to-market strategy focuses primarily on diverse end-markets for middle market to large enterprises. We serve customers in markets including telecom, media and entertainment, technology, state and local government and educational institutions (“SLED”), healthcare, and financial services. We sell to customers in the United States (“US”), which account for most of our sales, and to customers in select international markets including the United Kingdom (“UK”), the European Union (“EU”), India, Singapore, and Israel. Our technology business segments accounted for 98% of our net sales and 84% of our operating income, while our financing segment accounted for 2% of our net sales and 16% of our operating income, for the nine months ended December 31, 2023.
BUSINESS TRENDS
We believe the following key factors are impacting our business performance and our ability to achieve business results:
| • | General economic concerns including inflation, rising interest rates, staffing shortages, remote work trends, and geopolitical concerns may impact our customers’ willingness to spend on technology and services. |
| • | Like others in the industry, we are experiencing ongoing supply constraints that have affected, and could continue to further affect, lead times for delivery of certain products, our having to carry more inventory for longer periods, the cost of products, vendor return and cancellation policies, and our ability to meet customer demands. We continue to work closely with our suppliers to further mitigate disruptions outside our control. Despite these actions, we believe extended lead times will likely continue to persist for at least the next few quarters. |
| • | We are experiencing increases in prices from our suppliers. We generally have been able to pass price increases to our customers. Accordingly, inflation could have a material impact on our sales, gross profit, or operating costs in the future. Our financing quotes are generally indexed to market changes to enable us to change rates from time of quote to funding. Financing transactions funded with our cash flows, not debt, are subject to interest rate risk. If the market interest rate exceeds our internal rate of return, we may not fund the transaction to obtain the proceeds and lock in our profit on the transaction. Also, we are experiencing constriction of funds available and more stringent assessment for our financing arrangements from our lender partners. |
| • | Customers’ top focus areas include artificial intelligence, security, cloud solutions, hybrid work environments (work from home, work from anywhere, and return to office), as well as digital transformation and modernization. We have developed advisory services, solutions, and professional and managed services to meet these priorities and help our customers attain and maintain their desired outcome. |
| • | Modernizing legacy applications, data modernization, reducing operational complexity, securing workloads, the cost and performance of IT operations, and agility are changing the way companies are purchasing and consuming technology. These are fueling deployments of solutions on cloud, managed services and hybrid platforms and licensing models, which may include invoicing over the term of the agreement. |
| • | Rapid cloud adoption has led to customer challenges around increasing costs, security concerns, and skillset gaps. These challenges are consistent across all industries and sizes. We have developed a Cloud Managed Services portfolio to address these needs, allowing our clients to focus on driving business outcomes via optimized and secure cloud platforms. |
KEY BUSINESS METRICS
Our management monitors several financial and non-financial measures and ratios on a regular basis to track the progress of our business. We believe that the most important of these measures and ratios include net sales, gross margin, operating income margin, net earnings, and net earnings per common share, in each case based on information prepared in accordance with US GAAP, as well as the non-GAAP financial measures and ratios, including Adjusted EBITDA, Adjusted EBITDA margin, Non-GAAP: Net earnings and Non-GAAP: Net earnings per common share.
We also use a variety of operating and other information to evaluate the operating performance of our business, develop financial forecasts, make strategic decisions, and prepare and approve annual budgets. We use gross billings as an operational metric to assess the volume of transactions or market share for our technology business segments—product, professional services, and managed services—as well as to understand changes in our accounts receivable and accounts payable. We believe gross billings will aid investors in the same manner.
These key indicators include financial information that is prepared in accordance with US GAAP and presented in our consolidated financial statements, as well as non-GAAP and operational performance measurement tools. Generally, a non-GAAP financial measure is a numerical measure of a company’s performance or financial position that either excludes or includes amounts that are correspondingly not normally excluded or included in the most directly comparable measure calculated and presented in accordance with US GAAP. Our use of non-GAAP information as analytical tools has limitations, and you should not consider them in isolation or as substitutes for analysis of our financial results reported under GAAP, as these measures used by management may differ from similar measures used by other companies, even when similar terms are used to identify such measures.
Set forth in footnotes (1) and (2) of the tables that immediately follow the next paragraph, we set forth our reasons for using and presenting Adjusted EBITDA, Adjusted EBITDA margin, Non-GAAP: Net earnings and Non-GAAP: Net earnings per common share-diluted in the tables and discussion that follow.
The following tables provide our key business metrics for our consolidated entity, our technology business- consisting of our product, professional services, and managed services segments- and our financing business segment (in thousands, except per share amounts):
| | Three Months Ended December 31, | | | Nine Months Ended December 31, | |
Consolidated | | 2023 | | | 2022 | | | 2023 | | | 2022 | |
| | | | | | | | | | | | |
Financial metrics | | | | | | | | | | | | |
Net sales | | $ | 509,055 | | | $ | 623,476 | | | $ | 1,670,841 | | | $ | 1,575,541 | |
| | | | | | | | | | | | | | | | |
Gross profit | | $ | 133,810 | | | $ | 138,372 | | | $ | 420,448 | | | $ | 385,199 | |
Gross margin | | | 26.3 | % | | | 22.2 | % | | | 25.2 | % | | | 24.4 | % |
Operating income margin | | | 7.5 | % | | | 7.5 | % | | | 7.7 | % | | | 7.9 | % |
| | | | | | | | | | | | | | | | |
Net earnings | | $ | 27,282 | | | $ | 35,694 | | | $ | 93,793 | | | $ | 86,502 | |
Net earnings margin | | | 5.4 | % | | | 5.7 | % | | | 5.6 | % | | | 5.5 | % |
Net earnings per common share - diluted | | $ | 1.02 | | | $ | 1.34 | | | $ | 3.52 | | | $ | 3.24 | |
| | | | | | | | | | | | | | | | |
Non-GAAP financial metrics | | | | | | | | | | | | | | | | |
Non-GAAP: Net earnings (1) | | $ | 31,546 | | | $ | 36,714 | | | $ | 106,399 | | | $ | 97,623 | |
Non-GAAP: Net earnings per common share - diluted (1) | | $ | 1.18 | | | $ | 1.38 | | | $ | 3.99 | | | $ | 3.66 | |
| | | | | | | | | | | | | | | | |
Adjusted EBITDA (2) | | $ | 46,189 | | | $ | 53,325 | | | $ | 153,636 | | | $ | 141,933 | |
Adjusted EBITDA margin | | | 9.1 | % | | | 8.6 | % | | | 9.2 | % | | | 9.0 | % |
| | | | | | | | | | | | | | | | |
Technology business segments | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | |
Financial Metrics | | | | | | | | | | | | | | | | |
Net sales | | | | | | | | | | | | | | | | |
Product | | $ | 419,478 | | | $ | 544,316 | | | $ | 1,418,581 | | | $ | 1,336,309 | |
Professional services | | | 40,044 | | | | 39,151 | | | | 113,870 | | | | 114,369 | |
Managed services | | | 34,640 | | | | 28,307 | | | | 99,335 | | | | 81,359 | |
Total | | $ | 494,162 | | | $ | 611,774 | | | $ | 1,631,786 | | | $ | 1,532,037 | |
| | | | | | | | | | | | | | | | |
Gross profit | | | | | | | | | | | | | | | | |
Product | | $ | 91,919 | | | $ | 104,485 | | | $ | 308,059 | | | $ | 282,042 | |
Professional services | | | 17,332 | | | | 15,294 | | | | 47,852 | | | | 45,046 | |
Managed services | | | 11,015 | | | | 8,075 | | | | 31,006 | | | | 22,692 | |
Total | | $ | 120,266 | | | $ | 127,854 | | | $ | 386,917 | | | $ | 349,780 | |
| | | | | | | | | | | | | | | | |
Gross margin | | | | | | | | | | | | | | | | |
Product | | | 21.9 | % | | | 19.2 | % | | | 21.7 | % | | | 21.1 | % |
Professional services | | | 43.3 | % | | | 39.1 | % | | | 42.0 | % | | | 39.4 | % |
Managed services | | | 31.8 | % | | | 28.5 | % | | | 31.2 | % | | | 27.9 | % |
Total | | | 24.3 | % | | | 20.9 | % | | | 23.7 | % | | | 22.8 | % |
| | | | | | | | | | | | | | | | |
Operating income | | $ | 28,667 | | | $ | 41,090 | | | $ | 108,048 | | | $ | 102,212 | |
| | | | | | | | | | | | | | | | |
Non-GAAP financial metric | | | | | | | | | | | | | | | | |
Adjusted EBITDA (2) | | $ | 36,725 | | | $ | 47,869 | | | $ | 132,170 | | | $ | 120,135 | |
| | | | | | | | | | | | | | | | |
Operational metric | | | | | | | | | | | | | | | | |
Gross billings (3) | | | | | | | | | | | | | | | | |
Networking | | $ | 251,322 | | | $ | 314,709 | | | $ | 839,638 | | | $ | 676,761 | |
Security | | | 189,476 | | | | 193,866 | | | | 480,159 | | | | 509,241 | |
Cloud | | | 181,559 | | | | 234,464 | | | | 641,120 | | | | 708,080 | |
Collaboration | | | 23,180 | | | | 27,925 | | | | 97,111 | | | | 100,799 | |
Other | | | 55,473 | | | | 60,803 | | | | 203,805 | | | | 205,603 | |
Product gross billings | | | 701,010 | | | | 831,767 | | | | 2,261,833 | | | | 2,200,484 | |
Service gross billings | | | 95,976 | | | | 67,076 | | | | 233,618 | | | | 212,319 | |
Total gross billings | | $ | 796,986 | | | $ | 898,843 | | | $ | 2,495,451 | | | $ | 2,412,803 | |
| | | | | | | | | | | | | | | | |
Financing business segment | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | |
Financial metrics | | | | | | | | | | | | | | | | |
Net sales | | $ | 14,893 | | | $ | 11,702 | | | $ | 39,055 | | | $ | 43,504 | |
| | | | | | | | | | | | | | | | |
Gross profit | | $ | 13,544 | | | $ | 10,518 | | | $ | 33,531 | | | $ | 35,419 | |
| | | | | | | | | | | | | | | | |
Operating income | | $ | 9,380 | | | $ | 5,368 | | | $ | 21,194 | | | $ | 21,536 | |
| | | | | | | | | | | | | | | | |
Non-GAAP financial metric | | | | | | | | | | | | | | | | |
Adjusted EBITDA (2) | | $ | 9,464 | | | $ | 5,456 | | | $ | 21,466 | | | $ | 21,798 | |
(1) | Non-GAAP: Net earnings and Non-GAAP: Net earnings per common share – diluted are based on net earnings calculated in accordance with US GAAP, adjusted to exclude other (income) expense, share-based compensation, and acquisition and integration expenses, and the related tax effects. |
We use Non-GAAP: Net earnings and Non-GAAP: Net earnings per common share – diluted as supplemental measures of our performance to gain insight into our operating performance and performance trends. We believe that the exclusion of other income and acquisition-related amortization expense in calculating Non-GAAP: Net earnings and Non-GAAP: Net earnings per common share – diluted provides management and investors a useful measure for period-to-period comparisons of our business and operating results by excluding items that management believes are not reflective of our underlying operating performance. Accordingly, we believe that Non-GAAP: Net earnings and Non-GAAP: Net earnings per common share – diluted provide useful information to investors and others in understanding and evaluating our operating results. However, our use of non-GAAP information as analytical tools has limitations, and you should not consider them in isolation or as substitutes for analysis of our financial results as reported under US GAAP. In addition, other companies, including companies in our industry, might calculate similar Non-GAAP: Net earnings and Non-GAAP: Net earnings per common share – diluted or similarly titled measures differently, which may reduce their usefulness as comparative measures.
The following table provides our calculation of Non-GAAP: Net earnings and Non-GAAP: Net earnings per common share – diluted (in thousands, except per share amounts):
| | Three Months Ended December 31, | | | Nine Months Ended December 31, | |
| | 2023 | | | 2022 | | | 2023 | | | 2022 | |
GAAP: Earnings before tax | | $ | 38,413 | | | $ | 49,365 | | | $ | 129,915 | | | $ | 120,636 | |
Share-based compensation | | | 2,526 | | | | 1,950 | | | | 7,145 | | | | 5,681 | |
Acquisition related amortization expense | | | 3,856 | | | | 2,505 | | | | 11,348 | | | | 7,182 | |
Other (income) expense | | | (366 | ) | | | (2,907 | ) | | | (673 | ) | | | 3,112 | |
Non-GAAP: Earnings before provision for income taxes | | | 44,429 | | | | 50,913 | | | | 147,735 | | | | 136,611 | |
| | | | | | | | | | | | | | | | |
GAAP: Provision for income taxes | | | 11,131 | | | | 13,671 | | | | 36,122 | | | | 34,134 | |
Share-based compensation | | | 733 | | | | 544 | | | | 2,005 | | | | 1,624 | |
Acquisition related amortization expense | | | 1,115 | | | | 693 | | | | 3,173 | | | | 2,030 | |
Other (income) expense | | | (106 | ) | | | (811 | ) | | | (190 | ) | | | 933 | |
Tax benefit (expense) on restricted stock | | | 10 | | | | 102 | | | | 226 | | | | 267 | |
Non-GAAP: Provision for income taxes | | | 12,883 | | | | 14,199 | | | | 41,336 | | | | 38,988 | |
| | | | | | | | | | | | | | | | |
Non-GAAP: Net earnings | | $ | 31,546 | | | $ | 36,714 | | | $ | 106,399 | | | $ | 97,623 | |
| | Three Months Ended December 31, | | | Nine Months Ended December 31, | |
| | 2023 | | | 2022 | | | 2023 | | | 2022 | |
GAAP: Net earnings per common share - diluted | | $ | 1.02 | | | $ | 1.34 | | | $ | 3.52 | | | $ | 3.24 | |
| | | | | | | | | | | | | | | | |
Share-based compensation | | | 0.07 | | | | 0.05 | | | | 0.19 | | | | 0.15 | |
Acquisition related amortization expense | | | 0.10 | | | | 0.07 | | | | 0.30 | | | | 0.20 | |
Other (income) expense | | | (0.01 | ) | | | (0.08 | ) | | | (0.01 | ) | | | 0.08 | |
Tax benefit (expense) on restricted stock | | | - | | | | - | | | | (0.01 | ) | | | (0.01 | ) |
Total non-GAAP adjustments - net of tax | | | 0.16 | | | | 0.04 | | | | 0.47 | | | | 0.42 | |
| | | | | | | | | | | | | | | | |
Non-GAAP: Net earnings per common share - diluted | | $ | 1.18 | | | $ | 1.38 | | | $ | 3.99 | | | $ | 3.66 | |
(2) | We define Adjusted EBITDA as net earnings calculated in accordance with US GAAP, adjusted for the following: interest expense, depreciation and amortization, share-based compensation, acquisition and integration expenses, provision for income taxes, and other income (expense). Adjusted EBITDA presented for the technology business and the financing business segment is defined as operating income calculated in accordance with US GAAP, adjusted for interest expense, share-based compensation, acquisition and integration expenses, and depreciation and amortization. We consider the interest on notes payable from our financing business segment and depreciation expense presented within cost of sales, which includes depreciation on assets financed as operating leases, to be operating expenses. As such, they are not included in the amounts added back to net earnings in the Adjusted EBITDA calculation. In the table below, we provide a reconciliation of Adjusted EBITDA to net earnings, which is the most directly comparable financial measure to this non-GAAP financial measure. Adjusted EBITDA margin is our calculation of Adjusted EBITDA divided by net sales. |
We use Adjusted EBITDA as a supplemental measure of our performance to gain insight into our operating performance and performance trends. We believe that the exclusion of other income in calculating Adjusted EBITDA and Adjusted EBITDA margin provides management and investors a useful measure for period-to-period comparisons of our business and operating results by excluding items that management believes are not reflective of our underlying operating performance. Accordingly, we believe that Adjusted EBITDA and Adjusted EBITDA margin provide useful information to investors and others in understanding and evaluating our operating results. However, our use of Adjusted EBITDA and Adjusted EBITDA margin as analytical tools has limitations, and you should not consider them in isolation or as substitutes for analysis of our financial results as reported under US GAAP. In addition, other companies, including companies in our industry, might calculate Adjusted EBITDA and Adjusted EBITDA margin or similarly titled measures differently, which may reduce their usefulness as comparative measures.
The following table provides our calculations of Adjusted EBITDA (in thousands):
| | Three Months Ended December 31, | | | Nine Months Ended December 31, | |
Consolidated | | 2023 | | | 2022 | | | 2023 | | | 2022 | |
Net earnings | | $ | 27,282 | | | $ | 35,694 | | | $ | 93,793 | | | $ | 86,502 | |
Provision for income taxes | | | 11,131 | | | | 13,671 | | | | 36,122 | | | | 34,134 | |
Share-based compensation | | | 2,526 | | | | 1,950 | | | | 7,145 | | | | 5,681 | |
Interest and financing costs | | | 217 | | | | 1,308 | | | | 1,428 | | | | 2,117 | |
Depreciation and amortization | | | 5,399 | | | | 3,609 | | | | 15,821 | | | | 10,387 | |
Other income (expense) | | | (366 | ) | | | (2,907 | ) | | | (673 | ) | | | 3,112 | |
Adjusted EBITDA | | $ | 46,189 | | | $ | 53,325 | | | $ | 153,636 | | | $ | 141,933 | |
| | | | | | | | | | | | | | | | |
Technology business segments | | | | | | | | | | | | | | | | |
Operating income | | $ | 28,667 | | | $ | 41,090 | | | $ | 108,048 | | | $ | 102,212 | |
Depreciation and amortization | | | 5,381 | | | | 3,582 | | | | 15,747 | | | | 10,304 | |
Share based compensation | | | 2,460 | | | | 1,889 | | | | 6,947 | | | | 5,502 | |
Interest and financing costs | | | 217 | | | | 1,308 | | | | 1,428 | | | | 2,117 | |
Adjusted EBITDA | | $ | 36,725 | | | $ | 47,869 | | | $ | 132,170 | | | $ | 120,135 | |
| | | | | | | | | | | | | | | | |
Financing business segment | | | | | | | | | | | | | | | | |
Operating income | | $ | 9,380 | | | $ | 5,368 | | | $ | 21,194 | | | $ | 21,536 | |
Depreciation and amortization | | | 18 | | | | 27 | | | | 74 | | | | 83 | |
Share-based compensation | | | 66 | | | | 61 | | | | 198 | | | | 179 | |
Adjusted EBITDA | | $ | 9,464 | | | $ | 5,456 | | | $ | 21,466 | | | $ | 21,798 | |
(3) | Gross billings are the total dollar value of customer purchases of goods and services including shipping charges during the period, net of customer returns and credit memos, sales, or other taxes. Gross billings includes the transaction values for certain sales transactions that are recognized on a net basis, and, therefore, includes amounts that will not be recognized as revenue. |
CONSOLIDATED RESULTS OF OPERATIONS
Net sales: Net sales for the three months ended December 31, 2023, decreased $114,.4 million, or 18.4%, to $509.1 million, compared to $623.5 million in the same three-month period in the prior year. The decrease in net sales was partially driven by lower net sales from our product segment due to decreased sales volume and was partially offset by higher net sales from professional services segment, managed services segment, and financing segment net sales due to higher transaction gains.
Net sales for the nine months ended December 31, 2023, increased $95.3 million, or 6.0%, to $1,670.8 million, compared to $1,575.5 million in the same nine-month period in the prior year. The increase in net sales was driven by higher net sales from our product segment and managed services segments, primarily from the addition of sales to new customers from our acquisitions of Network Solutions Group (“NSG”) and Future Com, Ltd. (“Future Com”), and was partially offset by a decline in revenues from our financing business segment primarily due to lower post contract earnings.
Gross profit: Gross profit for the three months ended December 31, 2023, decreased 3.3%, to $133.8 million, compared to $138.4 million in the same three-month period in the prior year due to a decline in product net sales. Overall, gross margin increased 410 basis points to 26.3%, as compared to the same period in the prior year. The increase in gross margin was primarily due to increases in both product and service margin along with higher gross margin in our financing business segment.
Gross profit for the nine months ended December 31, 2023, increased 9.2%, to $420.4 million, compared to $385.2 million in the same nine-month period in the prior year due to increased net sales volume. Overall, gross margin for the nine months ended December 31, 2023, increased 80 basis points to 25.2%, as compared to the same period in the prior year. The increase in gross margin was primarily due increases in both product and service margin within our technology business segments along with higher margin in our financing business segment.
Operating expenses: Operating expenses for the three months ended December 31, 2023, increased $3.9 million, or 4.2%, to $95.8 million, as compared to $91.9 million for the same three-month period in the prior year. The increase in operating expenses was primarily due to an increase of $4.3 million in salaries and benefits, mainly driven by an increase in headcount and salary increases offset by a decrease of $1.1 million in variable compensation corresponding to the decrease in gross profit. As of December 31, 2023, we had 1,897 employees, an increase of 8.7% from 1,745 as of December 31, 2022.
General and administrative expenses also increased $0.6 million for the three months ended December 31, 2023, compared to the three months ended December 31, 2022, as we had higher software, subscription, and maintenance fees due to the increase in headcount.
Depreciation and amortization increased $1.8 million for the three months ended December 31, 2023, compared to the three months ended December 31, 2022, due to increased amortization of intangible assets from the acquisition of NSG. Interest and financing costs decreased $0.6 million for the three months ended December 31, 2023, compared to the same three-month period in the prior year due to lower outstanding borrowings. Offsetting these increases was a decrease of $1.2 million in provision for credit losses.
Operating expenses for the nine months ended December 31, 2023, increased $29.7 million, or 11.4%, to $291.2 million, as compared to $261.5 million for the same nine-month period in the prior year. Our increase in operating expenses was primarily due to an increase of $18.9 million in salaries and benefits, mainly driven by an increase in headcount, as well as higher variable compensation of $3.5 million corresponding to the increase in gross profit.
General and administrative expenses also increased $3.6 million for the nine months ended December 31, 2023, compared to the nine months ended December 31, 2022, as we had higher software, subscription and maintenance fees, travel and entertainment costs due to the return of in-person business meetings and events, advertising and marketing fees, and facility rent due to the opening of our new Customer Innovation Center. In addition, we had higher professional and legal fees.
Depreciation and amortization increased $5.4 million for the nine months ended December 31, 2023, compared to the nine months ended December 31, 2022, due to increased amortization of intangible assets from the acquisition of NSG. Interest and financing costs increased $0.2 million for the nine months ended December 31, 2023, compared to the same nine-month period in the prior year due to higher interest rates offset by lower outstanding borrowings. Offsetting these increases was a decrease of $1.8 million in provision for credit losses.
Operating income: As a result of the foregoing, operating income for the three months ended December 31, 2023, decreased $8.5 million, or 18.3%, to $38.0 million, as compared to $46.5 million for the three months ended December 31, 2022, and operating margin remained flat at 7.5%. The decrease in operating income was due to decreases from our technology business, which was offset by higher operating income from our financing business segment.
Operating income for the nine months ended December 31, 2023, increased $5.5 million, or 4.4%, to $129.2 million, as compared to $123.7 million for the nine months ended December 31, 2022, and operating margin decreased by 20 basis points to 7.7%. The increase in operating income was due to increases from our technology business, which was offset slightly by lower operating income from our financing business segment.
Adjusted EBITDA for the three months ended December 31, 2023, was $46.2 million, a decrease of $7.1 million, or 13.4%, as compared to $53.3 million for the same three-month period in the prior year. Adjusted EBITDA margin for the three months ended December 31, 2023, increased 50 basis points to 9.1%, as compared to the three months ended December 31, 2022, of 8.6%. The decrease in Adjusted EBITDA was due to decreases from our technology business, which was offset by higher Adjusted EBITDA from our financing business segment.
Adjusted EBITDA for the nine months ended December 31, 2023, was $153.6 million, an increase of $11.6 million, or 8.2%, as compared to $141.9 million for the same nine-month period in the prior year. Adjusted EBITDA margin for the nine months ended December 31, 2023, increased 20 basis points to 9.2%, as compared to the nine months ended December 31, 2022, of 9.0%. The increase in Adjusted EBITDA was due to increases from our technology business, which was offset slightly by lower Adjusted EBITDA from our financing business segment.
Net earnings per common share diluted for the three months ended December 31, 2023, decreased $0.32, or 23.9%, to $1.02 per share, as compared to $1.34 per share in the same three-month period in the prior year. Non-GAAP: Net earnings per common share diluted for the three months ended December 31, 2023, decreased $0.20, or 14.5%, to $1.18 per share, as compared to $1.38 per share for the three months ended December 31, 2022.
Net earnings per common share diluted for the nine months ended December 31, 2023, increased $0.28, or 8.6%, to $3.52 per share, as compared to $3.24 per share in the same nine-month period in the prior year. Non-GAAP: Net earnings per common share diluted for the nine months ended December 31, 2023, increased $0.33, or 9.0%, to $3.99 per share, as compared to $3.66 per share for the nine months ended December 31, 2022.
SEGMENT OVERVIEW
Technology business segments
Our technology business includes three segments: product, professional services, and managed services as further discussed below.
| • | Product segment: Our product segment consists of the sale of third-party hardware, third-party perpetual and subscription software, and third-party maintenance, software assurance, and other third-party services. The product segment also includes internet-based business-to-business supply chain management solutions for IT products. |
| • | Professional services segment: Our professional services segment includes our advanced professional services to our customers that are performed under time and materials, fixed fee, or milestone contracts. Professional services include cloud consulting, staff augmentation services, and project management services. |
| • | Managed services segment: Our managed services segment includes our advanced managed services that include managing various aspects of our customers’ environments and are billed in regular intervals over a contract term, usually between three to five years. Managed services also include security solutions, storage-as-a-service, cloud hosted services, cloud managed services, and service desk. |
The quarter ended June 30, 2023, was the first quarterly period in which we reported these three separate segments within our technology business as we previously consolidated this information within a single technology segment. We manage the technology business segments based on gross profit and the operating expenses associated with these segments in total as our technology business. Based upon our current business and operations, we intend to continue reporting these three segments that will comprise our technology business. We recast prior periods to conform with our current segment organization.
Our technology business segments sell primarily to corporations, state and local governments, and higher education institutions. Customers of our technology business may have a customer master agreement (“CMA”) with our company, which stipulates the terms and conditions of the commercial relationship. Some CMAs contain pricing arrangements, and most contain mutual voluntary termination clauses. Our other customers place orders using purchase orders without a CMA in place or with other documentation customary for the business. Often, our work with state and local governments is based on public bids and our written bid responses. Our service engagements are generally governed by statements of work and are primarily fixed price (with allowance for changes); however, some service agreements are based on time and materials.
We endeavor to minimize the cost of sales in our product segment through incentive programs provided by vendors and distributors. The programs we qualify for are generally set by our reseller authorization level with the vendor. The authorization level we achieve and maintain governs the types of products we can resell as well as such items as variable discounts applied against the list price, funds provided for the marketing of these products and other special promotions. These authorization levels are achieved by us through purchase volume, certifications held by sales executives or engineers and/or contractual commitments by us. The authorization levels are costly to maintain, and these programs continually change; therefore, there is no guarantee of future reductions of costs provided by these vendor consideration programs.
Financing business segment
Our financing business segment offers financing solutions to corporations, government contractors, state and local governments, and educational institutions in the US, which accounts for most of our transactions, and to corporations in select international markets including Canada, the UK, and the EU. The financing business segment derives revenue from leasing IT equipment, medical equipment, and other equipment, and the disposition of that equipment at the end of the lease. The financing business segment also derives revenues from the financing of third-party software licenses, software assurance, maintenance, and other services.
Financing revenue generally falls into the following three categories:
| • | Portfolio income: Interest income from financing receivables and rents due under operating leases. |
| • | Transactional gains: Net gains or losses on the sale of financial assets. |
| • | Post-contract earnings: Month-to-month rents; early termination, prepayment, make-whole, or buyout fees; and the sale of off-lease (used) equipment. |
Fluctuations in operating results
Our operating results may fluctuate due to customer demand for our products and services, supplier costs, product availability, changes in vendor incentive programs, interest rate fluctuations, currency fluctuations, the timing of sales of financial assets, general economic conditions, and differences between estimated residual values and actual amounts realized for leased equipment. We expect to continue to expand by hiring additional staff for specific targeted market areas and roles whenever we can find both experienced personnel and desirable geographic areas over the longer term, which may impact our operating results.
SEGMENT RESULTS OF OPERATIONS
The three and nine months ended December 31, 2023, compared to the three and nine months ended December 31, 2022
TECHNOLOGY BUSINESS SEGMENTS
The results of operations for our technology business segments were as follows (in thousands):
| | Three Months Ended December 31, | | | Nine Months Ended December 31, | |
| | 2023 | | | 2022 | �� | | 2023 | | | 2022 | |
Financial Metrics | | | | | | | | | | | | |
Net sales | | | | | | | | | | | | |
Product | | $ | 419,478 | | | $ | 544,316 | | | $ | 1,418,581 | | | $ | 1,336,309 | |
Professional services | | | 40,044 | | | | 39,151 | | | | 113,870 | | | | 114,369 | |
Managed services | | | 34,640 | | | | 28,307 | | | | 99,335 | | | | 81,359 | |
Total | | $ | 494,162 | | | $ | 611,774 | | | $ | 1,631,786 | | | $ | 1,532,037 | |
| | | | | | | | | | | | | | | | |
Gross Profit | | | | | | | | | | | | | | | | |
Product | | | 91,919 | | | | 104,485 | | | | 308,059 | | | | 282,042 | |
Professional services | | | 17,332 | | | | 15,294 | | | | 47,852 | | | | 45,046 | |
Managed services | | | 11,015 | | | | 8,075 | | | | 31,006 | | | | 22,692 | |
Total | | | 120,266 | | | | 127,854 | | | | 386,917 | | | | 349,780 | |
| | | | | | | | | | | | | | | | |
Selling, general, and administrative | | | 86,001 | | | | 81,874 | | | | 261,694 | | | | 235,147 | |
Depreciation and amortization | | | 5,381 | | | | 3,582 | | | | 15,747 | | | | 10,304 | |
Interest and financing costs | | | 217 | | | | 1,308 | | | | 1,428 | | | | 2,117 | |
Operating expenses | | | 91,599 | | | | 86,764 | | | | 278,869 | | | | 247,568 | |
| | | | | | | | | | | | | | | | |
Operating income | | $ | 28,667 | | | $ | 41,090 | | | $ | 108,048 | | | $ | 102,212 | |
| | | | | | | | | | | | | | | | |
Key Metrics & Other Information | | | | | | | | | | | | | | | | |
Gross billings | | $ | 796,986 | | | $ | 898,843 | | | $ | 2,495,451 | | | $ | 2,412,803 | |
| | | | | | | | | | | | | | | | |
Adjusted EBITDA | | $ | 36,725 | | | $ | 47,869 | | | $ | 132,170 | | | $ | 120,135 | |
| | | | | | | | | | | | | | | | |
Product margin | | | 21.9 | % | | | 19.2 | % | | | 21.7 | % | | | 21.1 | % |
Professional service margin | | | 43.3 | % | | | 39.1 | % | | | 42.0 | % | | | 39.4 | % |
Managed service margin | | | 31.8 | % | | | 28.5 | % | | | 31.2 | % | | | 27.9 | % |
| | | | | | | | | | | | | | | | |
Net sales by customer end market: | | | | | | | | | | | | | | | | |
Telecom, media & entertainment | | $ | 139,551 | | | $ | 184,539 | | | $ | 405,192 | | | $ | 431,269 | |
Technology | | | 83,951 | | | | 133,067 | | | | 268,302 | | | | 299,088 | |
SLED | | | 60,108 | | | | 72,730 | | | | 264,419 | | | | 207,823 | |
Healthcare | | | 55,504 | | | | 69,825 | | | | 214,182 | | | | 205,297 | |
Financial services | | | 38,816 | | | | 48,008 | | | | 174,391 | | | | 118,917 | |
All others | | | 116,232 | | | | 103,605 | | | | 305,300 | | | | 269,643 | |
Total | | $ | 494,162 | | | $ | 611,774 | | | $ | 1,631,786 | | | $ | 1,532,037 | |
| | | | | | | | | | | | | | | | |
Net sales by type: | | | | | | | | | | | | | | | | |
Networking | | $ | 209,936 | | | $ | 275,774 | | | $ | 723,760 | | | $ | 584,311 | |
Cloud | | | 120,253 | | | | 157,126 | | | | 427,365 | | | | 470,851 | |
Security | | | 58,822 | | | | 77,111 | | | | 156,504 | | | | 173,623 | |
Collaboration | | | 13,608 | | | | 13,405 | | | | 53,647 | | | | 45,572 | |
Other | | | 16,859 | | | | 20,900 | | | | 57,305 | | | | 61,952 | |
Total products | | | 419,478 | | | | 544,316 | | | | 1,418,581 | | | | 1,336,309 | |
| | | | | | | | | | | | | | | | |
Professional services | | | 40,044 | | | | 39,151 | | | | 113,870 | | | | 114,369 | |
Managed services | | | 34,640 | | | | 28,307 | | | | 99,335 | | | | 81,359 | |
Total | | $ | 494,162 | | | $ | 611,774 | | | $ | 1,631,786 | | | $ | 1,532,037 | |
Net sales: Net sales of the combined technology business segments for the three months ended December 31, 2023, decreased compared to the three months ended December 31, 2022, driven by decreased volume from customers across all our significant customer end markets.
Net sales of the combined technology business segments for the nine months ended December 31, 2023, increased compared to the nine months ended December 31, 2022, driven by demand from customers in SLED, financial services, and healthcare industries, offset by decreased volume with customers in telecom, media, and entertainment, and technology industries.
Product segment sales for the three months ended December 31, 2023, decreased compared to the same three-month period in the prior year due to lower sales of networking equipment, cloud, and security products. These changes were driven by the timing of purchases by existing customers, which are determined by their buying cycles, and the timing of specific IT related initiatives. Offsetting these decreases was the addition of product sales to customers from the NSG acquisition, which contributed $15.5 million.
Product segment sales for the nine months ended December 31, 2023, increased compared to the same nine-month period in the prior year due to higher sales of networking equipment and collaboration products, offset by a decline in sales of cloud and security products. These changes were driven by the timing of purchases by existing customers, which are determined by their buying cycles, and the timing of specific IT related initiatives. In addition, the increase in product segment sales during this nine-month period was due to the addition of product sales to customers from the NSG acquisition, which contributed $75.0 million.
Professional services segment sales for the three months ended December 31, 2023, increased compared to the three months ended December 31, 2022, due to higher project related services of $3.8 million, offset by a decrease in staff augmentation and consulting revenues of $2.7 million and $0.2 million, respectively, primarily driven by the closure of projects with existing customers.
Professional services segment sales for the nine months ended December 31, 2023, decreased compared to the nine months ended December 31, 2022, due to a decrease in staff augmentation and consulting revenues of $7.1 million and $0.1 million, respectively, primarily driven by the decline in customer demand for these services. Offsetting this decline was higher project related services of $7.1 million, primarily driven by the addition of professional services sales to customers from our NSG acquisition.
Managed services segment sales for the three and nine months ended December 31, 2023, increased compared to the three and nine months ended December 31, 2022, due to ongoing expansion of these service offerings during both periods primarily related to ongoing growth in enhanced maintenance support, service desk, and security operations center revenues.
Gross profit: Gross profit of the combined technology business segments for the three months ended December 31, 2023, decreased compared to the three months ended December 31, 2022, due mainly to the decrease in product segment sales, offset by increases in managed service, and professional service sales. Gross profit margin increased by 340 basis points to 24.3% during this three-month period due to higher product, managed service, and professional service margin.
Gross profit of the combined technology business segments for the nine months ended December 31, 2023, increased compared to the nine months ended December 31, 2022, due to the increase in product and managed service sales, offset by a slight decline in professional service sales. Gross profit margin increased by 90 basis points to 23.7% during this nine-month period due to higher product, managed service, and professional service margin.
Product segment margin for the three months ended December 31, 2023, increased by 270 basis points from the same three-month period in the prior year due to a shift in product mix as we sold a higher proportion of third-party maintenance and services in the third quarter of 2024, and an increase in vendor incentives.
Product segment margin for the nine months ended December 31, 2023, increased by 60 basis points from the same nine-month period in the prior year due to improvements to up front margins and an increase in vendor incentives, offset by a shift in product mix as we sold a higher proportion of networking hardware than third party services that are recognized on a net basis.
Professional services segment margin for the three and nine months ended December 31, 2023, increased by 420 and 260 basis points, respectively, from the same three- and nine-month period in the prior year primarily due to a shift in mix toward higher margin project-based services, offset by lower staff augmentation services.
Managed services segment margin for the three and nine months ended December 31, 2023, increased by 330 basis points, from the same three- and nine-month period in the prior year primarily due to improved margin within our service desk line of business.
Selling, general, and administrative: Selling, general, and administrative expenses for the three and nine months ended December 31, 2023, for the technology business, increased compared to the three and nine months ended December 31, 2022, mainly due to increases in salaries and benefits.
Salaries and benefits for the three months ended December 31, 2023, increased $3.4 million, or 4.8% to $73.9 million, as compared to $70.5 million for the same three-month period in the prior year, due to an increase of $3.4 million in salaries and benefits, mainly driven by increased headcount and salary increases. Our technology business had an aggregate of 1,863 employees as of December 31, 2023, an increase of 154 from 1,709 as of December 31, 2022. We added 83 employees from our acquisition of NSG. In total, we added 134 additional customer-facing employees for the three months ended December 31, 2023, compared to the same three-month period in the prior year, of which 60 were professional services and technical support personnel due to demand for our services.
Salaries and benefits for the nine months ended December 31, 2023, increased $23.4 million, or 11.8% to $221.9 million, as compared to $198.5 million for the same nine-month period in the prior year, due to an increase of $18.7 million in salaries and benefits, mainly driven by increased headcount and salary increases, and an increase of $4.7 million in variable compensation because of the increase in gross profit.
General and administrative expenses for the technology business for the three months ended December 31, 2023, increased $1.1 million, or 9.9%, to $12.1 million, as compared to $11.0 million for the same three-month period in the prior year, driven by higher software, subscription and maintenance fees of $0.4 million, and higher consulting fees of $0.4 million.
General and administrative expenses for our technology business for the nine months ended December 31, 2023, increased $4.0 million, or 11.4%, to $39.3 million, as compared to $35.3 million for the same nine-month period in the prior year. General and administrative expenses increased due to higher travel and entertainment costs of $1.0 million due to the return of in-person business meetings and events, higher software, subscription and maintenance fees of $0.9 million, higher consulting fees of $0.8 million, higher advertising and marketing fees of $0.7 million, and higher facility rent of $0.6 million due to the opening of our new Customer Innovation Center.
Provision for credit losses for our technology business for the three months ended December 31, 2022, was $0.3 million. There were no provision for credit losses in December 31, 2023. Our lower provision for credit losses for the three months ended December 31, 2023, was due to changes in our net credit exposure.
Provision for credit losses for our technology business for the nine months ended December 31, 2023, was $0.4 million, as compared to $1.3 million for the same nine-month period in the prior year. Our lower provision for credit losses for the nine months ended December 31, 2023, was due to changes in our net credit exposure.
Depreciation and amortization: Depreciation and amortization of our technology business for the three and nine months ended December 31, 2023, increased compared to the three and nine months ended December 31, 2022, primarily due to more amortization from intangible assets acquired in the NSG and Future Com acquisitions.
Interest and financing costs: Interest and financing costs of our technology business for the three months ended December 31, 2023, decreased by 83.4% to $0.2 million compared to $1.3 million for the three months ended December 31, 2022, primarily due to lower average borrowings under our WFCDF Credit Facility. Interest and financing costs of our technology business for the nine months ended December 31, 2023, decreased by 32.5% to $1.4 million compared to $2.1 million for the nine months ended December 31, 2022, due to lower average borrowings outstanding under our WFCDF Credit Facility.
FINANCING BUSINESS SEGMENT
The results of operations for our financing business segment were as follows (in thousands):
| | Three Months Ended December 31, | | | Nine Months Ended December 31, | |
| | 2023 | | | 2022 | | | 2023 | | | 2022 | |
Financial metrics | | | | | | | | | | | | |
Portfolio earnings | | $ | 3,701 | | | $ | 2,391 | | | $ | 10,113 | | | $ | 7,952 | |
Transactional gains | | | 8,107 | | | | 5,181 | | | | 16,335 | | | | 15,125 | |
Post-contract earnings | | | 2,685 | | | | 4,036 | | | | 11,357 | | | | 19,281 | |
Other | | | 400 | | | | 94 | | | | 1,250 | | | | 1,146 | |
Net sales | | $ | 14,893 | | | $ | 11,702 | | | $ | 39,055 | | | $ | 43,504 | |
| | | | | | | | | | | | | | | | |
Gross profit | | | 13,544 | | | | 10,518 | | | | 33,531 | | | | 35,419 | |
| | | | | | | | | | | | | | | | |
Selling, general, and adminstrative | | | 3,380 | | | | 4,856 | | | | 10,637 | | | | 13,054 | |
Depreciation and amortization | | | 18 | | | | 27 | | | | 74 | | | | 83 | |
Interest and financing costs | | | 766 | | | | 267 | | | | 1,626 | | | | 746 | |
Operating expenses | | | 4,164 | | | | 5,150 | | | | 12,337 | | | | 13,883 | |
| | | | | | | | | | | | | | | | |
Operating income | | $ | 9,380 | | | $ | 5,368 | | | $ | 21,194 | | | $ | 21,536 | |
| | | | | | | | | | | | | | | | |
Key metrics & other information | | | | | | | | | | | | | | | | |
Adjusted EBITDA | | $ | 9,464 | | | $ | 5,456 | | | $ | 21,466 | | | $ | 21,798 | |
Net sales: Net sales for the three months ended December 31, 2023, increased due to higher portfolio earnings and transactional gains offset by lower post-contract earnings. Portfolio earnings increased compared to the same period in the prior year mainly due to higher average investments outstanding as well as a higher average earnings rate. Transactional gains increased due to a higher volume of financial assets sold during the quarter. Total proceeds from sales of financing receivables were $422.1 million and $157.2 million for the three months ended December 31, 2023, and 2022, respectively. Our proceeds from sales of financing receivables for the three months ended December 31, 2023, are higher than the same period in the prior year due in part to a few large transactions in the current year period. Post-contract earnings decreased due to lower month-to-month rents.
Net sales for the nine months ended December 31, 2023, decreased due to lower post-contract earnings offset by higher portfolio earnings and transactional gains. Post-contract earnings decreased due to lower proceeds from sales of off-lease equipment, and lower month-to-month rents. Portfolio earnings increased compared to the same period in the prior year mainly due to higher average investments outstanding as well as a higher average earnings rate. Transactional gains increased due to higher volume of financial assets sold during the year. Total proceeds from sales of financing receivables were $704.3 million and $586.1 million for the nine months ended December 31, 2023, and 2022, respectively. Our proceeds from sales of financing receivables for the nine months ended December 31, 2023, are higher than the same period in the prior year due in part to a few large transactions in the current year period.
Gross Profit: Gross profit for the three months ended December 31, 2023, increased compared to the three months ended December 31, 2022, due to an increase in transaction gains. Gross profit for the nine months ended December 31, 2023, decreased compared to the nine months ended December 31, 2022, due to a decrease in revenue, primarily month-to-month rents.
Selling, general and administrative: Selling, general, and administrative expenses for the three months ended December 31, 2023, decreased compared to the three months ended December 31, 2022, due to a decrease in provision for credit losses, and a decrease in other professional fees. Selling, general, and administrative expenses for the nine months ended December 31, 2023, decreased compared to the nine months ended December 31, 2022, due to a decrease in variable compensation due to the decline in gross profit. Also contributing to the decrease is a decline in provision for credit losses as we incurred increased expense in the prior nine-month period due to higher investment exposure.
Interest and financing costs: Interest and financing costs for the three and nine months ended December 31, 2023, increased compared to the three and nine months ended December 31, 2022, due to higher interest rates. As of December 31, 2023, our non-recourse notes payable decreased to $48.4 million from $48.5 million as of December 31, 2022. Our weighted average interest rate for non-recourse notes payable was 6.64% and 5.05% as of December 31, 2023, and 2022, respectively.
CONSOLIDATED
Other income, net: Other income, net, for both the three and nine months ended December 31, 2023, was a benefit of $0.4 million and $0.7 million, respectively, compared to a benefit of $2.9 million and a net expense of $3.1 million, for the three and nine months ended December 31, 2022, respectively. For the three months ended December 31, 2023, the lower benefit was driven by decreased net foreign exchange gains and $1.9 million we received related to our claim in a class action lawsuit in the prior three-month period. For the nine months ended December 31, 2023, the higher net gain was driven by increased interest income and decreased foreign exchange losses offset slightly by the gain related to our claim in a class action lawsuit in the prior nine-month period.
Provision for income taxes: Our provision for income tax expense for the three and nine months ended December 31, 2023, was $11.1 million and $36.1 million, respectively, as compared to $13.7 million and $34.1 million for the same three-and nine-month periods in the prior year, respectively. Our effective income tax rates for the three and nine months ended December 31, 2023, were 29.0% and 27.8%, respectively, compared to 27.7% and 28.3% for the three and nine months ended December 31, 2022, respectively. Our effective tax rate was higher for the three months ended December 31, 2023, as compared to the same three-month period in the prior year, primarily due to an unfavorable return to provision adjustment in the three months ended December 31, 2023, compared to a favorable return to provision adjustment in same three-month period in the prior year. Our effective tax rate was lower for the nine months ended December 31, 2023, as compared to the same nine-month period in the prior year, primarily due to lower state effective tax rates and less non-deductible executive compensation in the current period.
Net earnings: Net earnings for the three months ended December 31, 2023, were $27.3 million, a decrease of 23.6% or $8.4 million, as compared to $35.7 million in the same three-month period in the prior year, mainly due to a decrease in operating profits from our technology business offset by an increase in operating profits within our financing business segment. In addition, we had a decrease in other income, net driven by higher foreign exchange gains and other income in the prior three-month period. These decreases were offset by lower income taxes. Net earnings for the nine months ended December 31, 2023, were $93.8 million, an increase of 8.4% or $7.3 million, as compared to $86.5 million in the same nine-month period in the prior year, mainly due to the increase in operating profits from our technology business, and an increase in other income, net driven by less foreign exchange losses. These increases were offset by higher income taxes.
Basic earnings per common share and diluted earnings per common share were both $1.02 for the three months ended December 31, 2023, a decrease of 23.9%, as compared to $1.34 for both our basic earnings per common share and diluted earnings per common share for the three months ended December 31, 2022. Basic earnings per common share and diluted earnings per common share were $3.53 and $3.52, respectively, for the nine months ended December 31, 2023, an increase of 8.3% and 8.6%, respectively, as compared to $3.26 and $3.24 for our basic earnings per common share and diluted earnings per common share, respectively, for the nine months ended December 31, 2022.
Weighted average common shares outstanding used in the calculation of basic earnings per common share and diluted earnings per common share were 26.6 million and 26.7 million, respectively, for the three months ended December 31, 2023. Weighted average common shares outstanding used in the calculation of basic earnings per common share and diluted earnings per common share were both 26.6 million for the three months ended December 31, 2022. Weighted average common shares outstanding used in the calculation of basic earnings per common share and diluted earnings per common share for the nine months ended December 31, 2023, and 2022, were 26.6 million and 26.7 million respectively.
LIQUIDITY AND CAPITAL RESOURCES
LIQUIDITY OVERVIEW
We finance our operations through funds generated from operations and through borrowings. We use those funds to meet our capital requirements, which have historically consisted primarily of working capital for operational needs, capital expenditures, purchases of equipment for lease, payments of principal and interest on indebtedness outstanding, acquisitions and the repurchase of shares of our common stock.
Our borrowings in our technology business segments are through our WFCDF Credit Facility. Our borrowings in our financing business segment are primarily through secured borrowings that involve transferring all or part of the contractual payments due to us to third-party financing institutions.
We believe that cash on hand and funds generated from operations, together with available credit under our credit facility, will be enough to finance our working capital, capital expenditures, and other requirements for at least the next year.
Our ability to continue to expand, both organically and through acquisitions, is dependent upon our ability to generate enough cash flow from operations or from borrowing or other sources of financing as may be required. While at this time we do not anticipate requiring any additional sources of financing to fund operations, if demand for IT products declines, or if our supply of products is delayed or interrupted, our cash flows from operations may be substantially affected.
CASH FLOWS
The following table summarizes our sources and uses of cash for the nine months ended December 31, 2023, and 2022 (in thousands):
| | Nine Months Ended December 31, | |
| | 2023 | | | 2022 | |
Net cash provided by (used in) operating activities | | $ | 143,492 | | | $ | (147,038 | ) |
Net cash used in investing activities | | | (55,838 | ) | | | (15,624 | ) |
Net cash (used in) provided by financing activities | | | (48,651 | ) | | | 103,555 | |
Effect of exchange rate changes on cash | | | 74 | | | | 3,124 | |
Net increase (decrease) in cash and cash equivalents | | $ | 39,077 | | | $ | (55,983 | ) |
Cash flows from operating activities: We had cash provided by operating activities of $143.5 million during the nine months ended December 31, 2023, compared to cash used in operating activities of $147.0 million for the nine months ended December 31, 2022. See below for a breakdown of operating cash flows by business (in thousands):
| | Nine Months Ended December 31, | |
| | 2023 | | | 2022 | |
Technology business segments | | $ | 150,030 | | | $ | (115,811 | ) |
Financing business segment | | | (6,538 | ) | | | (31,227 | ) |
Net cash provided by (used in) operating activities | | $ | 143,492 | | | $ | (147,038 | ) |
Technology business: For the nine months ended December 31, 2023, our combined technology business segments had cash provided by operating activities of $150.0 million primarily due to net earnings and increases in accounts payable – trade and salaries and commissions payable, offset by increases in our accounts receivable.
For the nine months ended December 31, 2022, our combined technology business segments used $115.8 million from operating activities primarily due to increases in our accounts receivable and inventories, partially offset by net earnings.
To manage our working capital, we monitor our cash conversion cycle for our technology business segments, which is defined as days sales outstanding (“DSO”) in accounts receivable plus days of supply in inventory (“DIO”) minus days of purchases outstanding in accounts payable (“DPO”).
The following table presents the components of the cash conversion cycle for our technology business segments:
| | As of December 31, | |
| | 2023 | | | 2022 | |
(DSO) Days sales outstanding (1) | | | 71 | | | | 62 | |
(DIO) Days inventory outstanding (2) | | | 27 | | | | 30 | |
(DPO) Days payable outstanding (3) | | | (44 | ) | | | (41 | ) |
Cash conversion cycle | | | 54 | | | | 51 | |
(1) | Represents the rolling three-month average of the balance of trade accounts receivable-trade, net for our technology business segments at the end of the period divided by Gross billings for the same three-month period. |
(2) | Represents the rolling three-month average of the balance of inventory, net for our technology business segments at the end of the period divided by the direct cost of products and services billed to our customers for the same three-month period. |
(3) | Represents the rolling three-month average of the combined balance of accounts payable-trade and accounts payable-floor plan for our technology business segments at the end of the period divided by the direct cost of products and services billed to our customers for the same three-month period. |
Our cash conversion cycle increased to 54 days as of December 31, 2023, as compared to 51 days as of December 31, 2022. Our standard payment term for customers is between 30-60 days; however, certain customer orders may be approved for extended payment terms. Our DSO increased 9 days to 71 days as of December 31, 2023, compared to 62 days as of December 31, 2022, reflecting higher sales to customers with terms greater than or equal to net 60 days. Our DIO decreased to 27 days as of December 31, 2023, compared to 30 days as of December 31, 2022. Our DPO increased 3 days as of December 31, 2023. Invoices processed through our WFCDF Credit Facility, or the A/P-floor plan balance, are typically paid within 45-60 days from the invoice date, while A/P trade invoices are typically paid within 30-60 days from the invoice date.
Financing business segment: For the nine months ended December 31, 2023, our financing business segment used $6.5 million from operating activities, primarily due to an increase in financing receivables, offset by net earnings and an increase in accounts payable-trade. For the nine months ended December 31, 2022, our financing business segment used $31.2 million from operating activities, primarily due to increases in financing receivables-net, offset by net earnings.
Cash flows related to investing activities: For the nine months ended December 31, 2023, we used $55.8 million in investing activities, consisting of $48.6 million for the acquisition of NSG, and $7.7 million for purchases of property, equipment and operating lease equipment, partially offset by $0.5 million of proceeds from the sale of property, equipment, and operating lease equipment. For the nine months ended December 31, 2022, we used $15.6 million in investing activities, consisting of $13.3 million in cash used in acquiring Future Com and $5.7 million for purchases of property, equipment, and operating lease equipment, partially offset by $3.3 million of proceeds from the sale of property, equipment, and operating lease equipment.
Cash flows from financing activities: For the nine months ended December 31, 2023, we used $48.7 million in financing activities, consisting of $58.1 million in net repayments on the floor plan component of our WFCDF Credit Facility and $9.8 million to repurchase outstanding shares of our common stock, partially offset by $16.2 million in net borrowings of non-recourse and recourse notes payable, and $3.0 million in proceeds of issuance of common stock to employees under an employee stock purchase plan. For the nine months ended December 31, 2022, cash provided by financing activities was $103.6 million, consisting of net borrowings of non-recourse and recourse notes payable of $101.6 million, partially offset by $7.2 million in cash used to repurchase outstanding shares of our common stock and $9.2 million in net repayments on the accounts payable floor plan facility.
Other than recourse borrowings under our WFCDF Credit Facility, our borrowing of recourse and non-recourse notes payable primarily arises from our financing business segment when we transfer contractual payments due to us under lease and financing agreements to third-party financial institutions. When the transfers do not meet the requirements for a sale, the proceeds paid to us represent borrowings of recourse or non-recourse notes payable.
Non-cash activities: We transfer contractual payments due to us under lease and financing agreements to third-party financial institutions. In certain assignment agreements, we may direct the third-party financial institution to pay some of the proceeds from the assignment directly to the vendor or vendors that have supplied the assets being leased or financed. In these situations, the portion of the proceeds paid directly to our vendors are non-cash transactions.
SECURED BORROWINGS
We may finance all or most of the cost of the assets that we finance for customers by transferring all or part of the contractual payments due to us to third-party financing institutions. When we account for the transfer as a secured borrowing, we recognize the proceeds as either recourse or non-recourse notes payable. Our customers are responsible for repaying the debt from a secured borrowing. The lender typically secures a lien on the financed assets at the time the financial assets are transferred and releases it upon collecting all the transferred payments. We are not liable for the repayment of non-recourse loans unless we breach our representations and warranties in the loan agreements. The lender assumes the credit risk and their only recourse, upon default by the customer, is against the customer and the specific equipment under lease. While we expect that the credit quality of our financing arrangements and our residual return history will continue to allow us to obtain such financing, such financing may not be available on acceptable terms, or at all. Interest rates have been rising and may continue to rise. To preserve our expected internal rate of return, we generally quote rates that are indexed. Some of our lenders will not commit to rates for a length of time, resulting in exposure to us if the rates rise and we cannot pass such exposure to the customer.
CREDIT FACILITY
We finance the operations of our subsidiaries ePlus Technology, inc., ePlus Technology Services, inc. and SLAIT Consulting, LLC (collectively, the “Borrowers”) in our technology business segments through a credit facility with WFCDF. The WFCDF Credit Facility has a floor plan facility and a revolving credit facility.
Please refer to Note 8 “Notes Payable and Credit Facility” to the accompanying Consolidated Financial Statements included in “Part I, Item 1. Financial Statements” for additional information concerning our WFCDF Credit Facility.
Floor plan facility: We finance most purchases of products for sale to our customers through the floor plan facility. Once our customer places a purchase order with us and we have approved their credit, we place an order for the desired products with one of our vendors. Our vendors are generally paid by the floor plan facility and our liability is reflected in “accounts payable—floor plan” in our consolidated balance sheets.
Most customer payments to us are remitted to our lockbox accounts. Once payments are cleared, the monies in the lockbox accounts are automatically and daily transferred to our operating account. We pay down the floor plan facility on three specified dates each month, generally 30-60 days from the invoice date. Our borrowings and repayments under the floor plan component are included in “net borrowings (repayments) on floor plan facility” within cash flows from the financing activities in our consolidated statements of cash flows.
As of December 31, 2023, and March 31, 2023, we had a maximum credit limit, including the revolving credit facility, of $500.0 million, and an outstanding balance on the floor plan facility of $92.5 million and $134.6 million, respectively. On our balance sheet, our liability under the floor plan facility is presented as part of accounts payable – floor plan.
Revolving credit facility: The outstanding balance under the revolving credit facility is presented as part of recourse notes payable- current on our consolidated balance sheets. Our borrowings and repayments under the revolving credit facility are included in “borrowings of non-recourse and recourse notes payable” and “repayments of non-recourse and recourse notes payable,” respectively, within cash flows from the financing activities in our consolidated statements of cash flows.
As of December 31, 2023, and March 31, 2023, we did not have any outstanding balance under the revolving credit facility. The maximum credit limit under this facility was $200.0 million as of both December 31, 2023, and March 31, 2023, and is a sublimit of the $500.0 million facility.
PERFORMANCE GUARANTEES
In the normal course of business, we may provide certain customers with performance guarantees, which are generally backed by surety bonds. In general, we would only be liable for these guarantees in the event of default in the performance of our obligations. We are in compliance with the performance obligations under all service contracts for which there is a performance guarantee, and we believe that any liability incurred in connection with these guarantees would not have a material adverse effect on our consolidated statements of operations.
OFF-BALANCE SHEET ARRANGEMENTS
As part of our ongoing business, we do not participate in transactions that generate relationships with unconsolidated entities or financial partnerships, such as entities often referred to as structured finance or special purpose entities, which would have been established for the purpose of facilitating off-balance sheet arrangements, or other contractually narrow or limited purposes. As of December 31, 2023, we were not involved in any unconsolidated special purpose entity transactions.
ADEQUACY OF CAPITAL RESOURCES
The continued implementation of our business strategy will require a significant investment in both resources and managerial focus. In addition, we may selectively acquire other companies that have attractive customer relationships and skilled sales and/or engineering forces. We may also open facilities in new geographic areas, which may require a significant investment of cash. We may also acquire technology companies to expand and enhance our geographic footprint, or the platform of bundled solutions to provide additional functionality and value-added services. We may require additional capital due to increases in inventory to accommodate our customers’ IT installation schedules. We may continue to use our internally generated funds to finance investments in leased assets or investments in notes receivable due from our customers. These actions may result in increased working capital needs as the business expands. As a result, we may require additional financing to fund our strategy, implementation, potential future acquisitions, and working capital needs, which may include additional debt and equity financing. While the future is uncertain, we do not believe our WFCDF Credit Facility will be terminated by WFCDF or us. Additionally, while our lending partners in our financing segment have become more discerning in their approval processes, we currently have funding resources available for our transactions.
POTENTIAL FLUCTUATIONS IN QUARTERLY OPERATING RESULTS
Our future quarterly operating results and the market price of our common stock may fluctuate. In the event our revenues or earnings for any quarter are less than the level expected by securities analysts or the market in general, such shortfall could have an immediate and significant adverse impact on the market price of our common stock. Any such adverse impact could be greater if any such shortfall occurs near the time of any material decrease in any widely followed stock index or in the market price of the stock of one or more public equipment leasing and financing companies, IT resellers, software competitors, or our major customers or vendors of ours.
Our quarterly results of operations are susceptible to fluctuations for a number of reasons, including, but not limited to currency fluctuations, reduction in IT spending, shortages of product from our vendors due to material shortages, any reduction of expected residual values related to the equipment under our leases, the timing and mix of specific transactions, the reduction of manufacturer incentive programs, and other factors. Quarterly operating results could also fluctuate as a result of our sale of equipment in our lease portfolio to a lessee or third-party at the expiration of a lease term or prior to such expiration, and the transfer of financial assets. Sales of equipment and transfers of financial assets may have the effect of increasing revenues and net income during the quarter in which the sale occurs and reducing revenues and net income otherwise expected in subsequent quarters. See Part I, Item 1A, “Risk Factors,” in our 2023 Annual Report, as supplemented in subsequently filed reports, including the Form 8-K that we filed with the SEC on October 6, 2023, and in Part II, Item 1A. “Risk Factors” in this Report.
We believe that comparisons of quarterly results of our operations are not necessarily meaningful and that results for one quarter should not be relied upon as an indication of future performance.
CRITICAL ACCOUNTING ESTIMATES
As disclosed in Note 2, “Recent Accounting Pronouncements,” we adopted a new standard on accounting for contract assets and contract liabilities from contracts with customers in a business combination in the second quarter of our fiscal year 2023. Under this new standard, we apply Accounting Standards Codification Topic 606, Contracts with Customers, to recognize and measure contract assets and contract liabilities from contracts with customers. Other than this change, our critical accounting estimates have not changed from those reported in Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our 2023 Annual Report.
Item 3. | QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK |
Although a substantial portion of our liabilities are non-recourse, fixed-interest-rate instruments, we utilize lines of credit and other financing facilities that are subject to fluctuations in short-term interest rates. Our non-recourse instruments, which are denominated in US dollars, were entered for other than trading purposes and bear interest at a fixed rate. Because the interest rate on these instruments is fixed, changes in interest rates will not directly impact our cash flows. Financing transactions funded with our cash flows, not debt, are subject to interest rate risk. If the market interest rate exceeds our internal rate of return, we may not fund the transaction to obtain the proceeds. Borrowings under the WFCDF Credit Facility bear interest at a market-based variable rate. As of December 31, 2023, the aggregate fair value of our recourse and non-recourse borrowings approximated their carrying value.
We have foreign currency exposure when transactions are not denominated in our subsidiaries’ functional currency, which include purchases and sales of the products and services we provide, as well as loans with other ePlus entities. Additionally, we lease assets in foreign countries, including Canada, the UK, and several other European countries. As a lessor, we lease assets for amounts denominated in British Pounds, Euros, and Canadian dollars. To date, foreign currency exposure associated with purchases and sales of the products and services we provide has not been significant. We have incurred foreign currency transaction gains and losses in certain foreign subsidiaries on US dollar denominated loans. Fluctuations in currency exchange rates may impact our results of operations and financial position.
Item 4. | CONTROLS AND PROCEDURES |
As of the end of the period covered by this report, we carried out an evaluation, under the supervision and with the participation of our management, including our Chief Executive Officer (“CEO”) and our Chief Financial Officer (“CFO”), of the effectiveness of the design and operation of our disclosure controls and procedures, or “disclosure controls,” as defined in the Exchange Act Rule 13a-15(e). Disclosure controls are controls and procedures designed to reasonably ensure that information required to be disclosed in our reports filed under the Exchange Act, such as this Quarterly Report, is recorded, processed, summarized, and reported within the periods specified in the SEC’s rules and forms. Disclosure controls include, without limitation, controls and procedures designed to ensure that information required to be disclosed in our reports filed under the Exchange Act is accumulated and communicated to our management, including our CEO and CFO, or persons performing similar functions, as appropriate, to allow timely decisions regarding required disclosure. Our disclosure controls include some, but not all, components of our internal control over financial reporting. Based upon that evaluation, our CEO and CFO concluded that our disclosure controls and procedures were effective as of December 31, 2023.
CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING
There have not been any changes in our internal control over financial reporting during the quarter ended December 31, 2023, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
LIMITATIONS AND EFFECTIVENESS OF CONTROLS
Our management, including our CEO and CFO, do not expect that our disclosure controls or our internal control over financial reporting will prevent or detect all errors and all fraud. A control system cannot provide absolute assurance due to its inherent limitations; it is a process that involves human diligence and compliance and is subject to lapses in judgment and breakdowns resulting from human failures. A control system also can be circumvented by collusion or improper management override. Further, the design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. Because of such limitations, disclosure controls and internal control over financial reporting cannot prevent or detect all misstatements, whether unintentional errors or fraud. However, these inherent limitations are known features of the financial reporting process; therefore, it is possible to design into the process safeguards to reduce, though not eliminate, this risk.
PART II. OTHER INFORMATION
Please refer to Note 9, “Commitment and Contingencies” to the accompanying Consolidated Financial Statements included in “Part I, Item 1. Financial Statements”.
There has not been any material change in the risk factors disclosed in “Part I, Item 1A. Risk Factors” of our Annual Report on Form 10-K for the fiscal year ended March 31, 2023, as updated in our Current Report on Form 8-K filed with the SEC on October 6, 2023.
Item 2. | UNREGISTERED SALES OF EQUITY SECURITIES, USE OF PROCEEDS, AND ISSUER PURCHASES OF EQUITY SECURITIES |
The following table provides information regarding our purchases of common stock during the three months ended December 31, 2023.
Period | | Total number of shares purchased (1) | | | Average price paid per share | | | Total number of shares purchased as part of publicly announced plans or programs | | | Maximum number of shares that may yet be purchased under the plans or programs (2) | |
Oct 1, 2023 through Oct 31, 2023 | | | 9,000 | | | $ | 63.96 | | | | 9,000 | | | | 969,743 | |
Nov 1, 2023 through Nov 30, 2023 | | | 11,355 | | | $ | 61.92 | | | | 11,355 | | | | 958,388 | |
Dec 1, 2023 through Dec 31, 2023 | | | 1,786 | | | $ | 67.10 | | | | 1,786 | | | | 956,602 | |
Total | | | 22,141 | | | | | | | | 22,141 | | | | | |
| (1) | All shares were acquired in open-market purchases. |
| (2) | The amounts presented in this column are the remaining number of shares that may be repurchased after repurchases during the month. As of May 27, 2023, the authorization under the then-existing share repurchase plan expired. On March 22, 2023, our board of directors authorized the repurchase of up to 1,000,000 shares of our outstanding common stock, over a 12-month period beginning May 28, 2023. |
The timing and expiration date of the current stock repurchase authorizations are included in Note 11, “Stockholders’ Equity” to our unaudited consolidated financial statements included elsewhere in this report.
Item 3. | DEFAULTS UPON SENIOR SECURITIES |
Not Applicable.
Item 4. | MINE SAFETY DISCLOSURES |
Not Applicable.