SEGMENT REPORTING | 16. SEGMENT REPORTING We manage and report our operating results through four operating segments: product, professional services, managed services, and financing. Our product segment includes sales of IT products, third-party software, and third-party maintenance, software assurance, and other third-party services. Our professional services segment includes our advanced professional services, staff augmentation, project management services, cloud consulting services and security services. With our acquisition of Bailiwick, our professional services segment also include projects supporting digital signage, EV charging solutions, loss prevention and security, store openings, and store closings. Our managed services segment includes our advanced managed services, service desk, storage-as-a-service, cloud hosted services, cloud managed services and managed security services. We refer to the product segment, professional services segment, and managed services segment collectively as our technology business. Our financing business segment leases IT equipment, medical equipment, and other equipment, and sells the off-lease equipment at the end of the lease. Additionally, our financing business segment finances purchases of third-party software licenses, software assurance, maintenance, and other services. We measure the performance of the segments within our technology business based on gross profit, while we measure our financing business segment based on operating income. We do not present asset information for our reportable segments as we do not provide asset information to our chief operating decision maker. The following table provides reportable segment information (in thousands): Three Months Ended Six Months Ended September 30, September 30, 2024 2023 2024 2023 Net sales Product $ 389,613 $ 500,937 $ 846,925 $ 999,103 Professional services 61,900 38,270 99,179 73,826 Managed services 41,767 32,732 82,677 64,695 Financing 21,892 15,672 30,929 24,162 Total 515,172 587,611 1,059,710 1,161,786 Gross profit Product 89,359 104,749 187,864 216,140 Professional services 25,583 15,796 41,038 30,520 Managed services 12,339 10,194 25,173 19,991 Financing 20,710 13,626 28,397 19,987 Total 147,991 144,365 282,472 286,638 Operating expenses Technology business 99,815 94,856 194,718 187,270 Financing 5,458 4,646 9,567 8,173 Total 105,273 99,502 204,285 195,443 Operating income Technology business 27,466 35,883 59,357 79,381 Financing 15,252 8,980 18,830 11,814 Total 42,718 44,863 78,187 91,195 Other income (expense), net 579 117 2,652 307 Earnings before tax $ 43,297 $ 44,980 $ 80,839 $ 91,502 Depreciation and amortization Technology business $ 5,765 $ 5,602 $ 10,584 $ 10,366 Financing - 28 - 56 Total $ 5,765 $ 5,630 $ 10,584 $ 10,422 Interest and financing costs Technology business $ - $ 661 $ - $ 1,211 Financing 537 559 1,122 860 Total $ 537 $ 1,220 $ 1,122 $ 2,071 Selected Financial Data - Statement of Cash Flow Purchases of property, equipment, and operating lease equipment Technology business $ 1,291 $ 1,904 $ 1,871 $ 4,689 Financing - 6 1,387 919 Total $ 1,291 $ 1,910 $ 3,258 $ 5,608 The following tables provide a disaggregation of net sales by source and further disaggregates our revenue recognized from contracts with customers by timing and our position as principal or agent (in thousands): Three months ended September 30, 2024 Product Professional Managed Services Financing Total Net Sales: Contracts with customers $ 381,758 $ 61,900 $ 41,767 $ 652 $ 486,077 Financing and other 7,855 - - 21,240 29,095 Total $ 389,613 $ 61,900 $ 41,767 $ 21,892 $ 515,172 Timing and position as principal or agent: Transferred at a point in time as principal $ 330,800 $ - $ - $ 652 $ 331,452 Transferred at a point in time as agent 50,958 - - - 50,958 Transferred over time as principal - 61,900 41,767 - 103,667 Total revenue from contracts with customers $ 381,758 $ 61,900 $ 41,767 $ 652 $ 486,077 Six months ended September 30, 2024 Product Professional Managed Services Financing Total Net Sales: Contracts with customers $ 835,560 $ 99,179 $ 82,677 $ 1,757 $ 1,019,173 Financing and other 11,365 - - 29,172 40,537 Total $ 846,925 $ 99,179 $ 82,677 $ 30,929 $ 1,059,710 Timing and position as principal or agent: Transferred at a point in time as principal $ 749,174 $ - $ - $ 1,757 $ 750,931 Transferred at a point in time as agent 86,386 - - - 86,386 Transferred over time as principal - 99,179 82,677 - 181,856 Total revenue from contracts with customers $ 835,560 $ 99,179 $ 82,677 $ 1,757 $ 1,019,173 Three months ended September 30, 2023 Product Professional Managed Services Financing Total Net Sales: Contracts with customers $ 496,065 $ 38,270 $ 32,732 $ 2,835 $ 569,902 Financing and other 4,872 - - 12,837 17,709 Total $ 500,937 $ 38,270 $ 32,732 $ 15,672 $ 587,611 Timing and position as principal or agent: Transferred at a point in time as principal $ 442,278 $ - $ - $ 2,835 $ 445,113 Transferred at a point in time as agent 53,787 - - - 53,787 Transferred over time as principal - 38,270 32,732 - 71,002 Total revenue from contracts with customers $ 496,065 $ 38,270 $ 32,732 $ 2,835 $ 569,902 Six months ended September 30, 2023 Product Professional Managed Services Financing Total Net Sales: Contracts with customers $ 986,608 $ 73,826 $ 64,695 $ 4,125 $ 1,129,254 Financing and other 12,495 - - 20,037 32,532 Total $ 999,103 $ 73,826 $ 64,695 $ 24,162 $ 1,161,786 Timing and position as principal or agent: Transferred at a point in time as principal $ 894,660 $ - $ - $ 4,125 $ 898,785 Transferred at a point in time as agent 91,948 - - - 91,948 Transferred over time as principal - 73,826 64,695 - 138,521 Total revenue from contracts with customers $ 986,608 $ 73,826 $ 64,695 $ 4,125 $ 1,129,254 TECHNOLOGY BUSINESS DISAGGREGATION OF REVENUE The following table provides a disaggregation of our revenue from contracts with customers for our technology business by customer end market and by type (in thousands): Three Months Ended September 30, Six Months Ended September 30, 2024 2023 2024 2023 Customer end market: Telecom, Media & Entertainment $ 108,870 $ 124,306 $ 226,423 $ 265,641 State and local government and educational institutions 97,687 94,906 189,783 204,311 Healthcare 78,235 72,022 153,515 158,678 Technology 54,988 110,948 164,094 184,351 Financial Services 34,759 69,885 84,484 135,575 All others 118,741 99,872 210,482 189,068 Net sales 493,280 571,939 1,028,781 1,137,624 Less: Revenue from financing and other (7,855 ) (4,872 ) (11,365 ) (12,495 ) Revenue from contracts with customers $ 485,425 $ 567,067 $ 1,017,416 $ 1,125,129 Type: Product Networking $ 186,776 $ 268,636 $ 421,516 $ 513,824 Cloud 121,336 135,068 258,567 307,112 Security 41,209 51,886 89,214 97,682 Collaboration 17,988 27,083 38,887 40,039 Other 22,304 18,264 38,741 40,446 Total product 389,613 500,937 846,925 999,103 Professional services 61,900 38,270 99,179 73,826 Managed services 41,767 32,732 82,677 64,695 Net sales 493,280 571,939 1,028,781 1,137,624 Less: Revenue from financing and other (7,855 ) (4,872 ) (11,365 ) (12,495 ) Revenue from contracts with customers $ 485,425 $ 567,067 $ 1,017,416 $ 1,125,129 We do not disaggregate sales by customer end market beyond the technology business. FINANCING BUSINESS SEGMENT DISAGGREGATION OF REVENUE We analyze our revenues within our financing business segment based on the nature of the arrangement. Our financing revenue generally consists of portfolio income, transactional gains, and post-contract earnings including month-to-month rents and the sales of off-lease equipment. All our revenues from contracts with customers within our financing business segment are from the sales of off-lease equipment. |